Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.3
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Step into our world of heroes, located in the heart of Kuching city centre. Spend the night with your favourite heroes all under one roof and experience a fun and comfortable stay, only at Hero Hostel.

Hero Hostel is located at convenient location to local attractions, restaurants and convenient shops. The hostel is decorated with superheroes theme from comics and Hollywood movies.

We try our very best to make sure you have an enjoyable and comfortable stay at Hero Hostel!

- Queen sized beds / Bunker beds (Mixed dorm)
- Fully air conditioned rooms
- 24-hour surveillance CCTV
- Entertainment / Gaming / Lifestyle area
- Free WiFi access throughout the stay
- Shared bathrooms
- Heated power shower
- Mini food and beverages bar
- Free mineral water provided
- Pick-up / Drop-off service from airport available (Upon prior request)
- Kuching tour available (Upon prior request)

Convenient location!

- Within walking distance to main attractions of Kuching. Eg. Waterfront river walk, Main Bazaar handicraft street, Carpenter Street walk, etc.

- Surrounded by famous eateries - Eg. Topspot Seafood Gallery, 24-hour Warong Nusantara, Coffee shops serving Kuching's signature Kolo Mee and Sarawak Laksa, etc.

- Located in the Golden Triangle area; 4 shopping malls (Retail shopping, food courts, cinema, bowling alley, etc)

- Several 24-hour convenient stores nearby

All within a 5-minute walk! View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 8.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 6.0


Latest Reviews

  • 9.1

    Superb

    10 Aug 2018
    Go to the 3rd lvl to reach d entrance. U wont receive a reply frm d hostel's gmail but seems it'll be read. Couldn't find d entrance but met the Housekeeping guy who hoisted my luggage up d remaining flight of stairs. So nice of him. Didn't get his name. At d reception was Regina who was very friendly and helpful. I stayed at the topmost floor so the noise from below was not that loud, but I was near the entrance n heard d doorbell a few times.Just be a deep sleeper! Will stay again!
    Singapore, Female, 31-40
  • 4.6

    Rating

    06 Feb 2017
    No staff there, my friend was asked to let me into the hostel because the owner(?) had to be somewhere,they then put her in 'noisy hostel' directly above a bar, instead of with us, because her room supposedly had a broken a/c. We shared a double room with 1 tiny blanket between us. The bathrooms were gross, when we were asked about luggage storage she said 'you can leave them in the corridor'. Even if it were half the price I probably wouldn't recommend this place.
    Ireland, All Female Group, 25-30
Read all reviews

Facilities

Free
  • Free Airport Transfer
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Parking
Services
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's
  • Foosball
  • Games Room
  • Nightclub


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