Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.9
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Opened in August 2017, Heroes Hotel offers a unique and rewarding experience for every guest—whether you’re a backpacker visiting the city for a few days, a family on vacation, or seasoned travelers on a business trip.

Conveniently situated at the border of Manila and Makati, Heroes Hotel puts you right in the middle of the urban action. If you want a break from the hustle and bustle of the city, don’t worry: we can arrange out-of-town adventure trips for you.

Heroes Hotel is also home to the Honesty Café, an honor-system café and the only one of its kind in Metro Manila. We also have a great steakhouse and restaurant, an awesome rooftop bar, and a lovely mini-spa that offers authentic Filipino massage.

We are committed to the values that make every person an everyday hero: service, industriousness, compassion, and integrity. These are the values that guide our excellent staff, who will make sure that your stay is as clean, secure and comfortable as possible. With Heroes Hotel, there’s always a hero’s welcome for you. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 6.0

  • Cleanliness 10.0

  • Facilities 10.0


Latest Reviews

  • 9.7

    Superb

    12 Jan 2019
    The place was great and the people friendly
    Australia, Female, 25-30
  • 9.7

    Superb

    02 Apr 2018
    Amazing hostel one of the best I've stayed in. So clean and the heroes theme is pretty cool! The staff are amazing so friendly and help with everything you need. Tooftop is great with views of the city. The feeding of the street children every Saturday is a highlight. Shows how much these people care. Such a great place I'd 100% recommend to stay here to anyone in Manila such a great escapee from the city. Stay here!
    England, Female, 25-30
  • 8.9

    Fabulous

    29 Jul 2019
    We stopped here for one night just before flying onto Palawan. Staff were friendly, beds comfy and clean. Roof top bar and restaurant were good but there wasn't many people around.
    England, Female, 25-30
  • 8.3

    Fabulous

    06 Aug 2018
    Very clean hotel with great friendly staff. Location not the best. Breakfast was great.
    USA, Male, 25-30
  • 8.3

    Fabulous

    14 May 2018
    Really nice Hotel, we were in a private room for a night, very comfy, very clean, nice decoration. The personal is really helpful and kind, the rooftop is very nice and the breakfast is really good with fresh product cooked just in front of you. Highly recommended!
    France, Couple, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
General
  • Cable TV
  • Card Phones
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Parking
  • Safe Deposit Box
Services
  • 24 Hour Reception
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities


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