Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Hightown Hostel is located in a quiet and well-served area, this property is an excellent choice for those looking for affordable accommodation in Milan, but without sacrificing comfort.

The dynamic staff will be able to explain exactly what to do and see in Milan, recommending the most interesting places of Milanese cultural and nightlife.

Hightown Hostel is a hostel in Milan, ideally located in the lively Porta Romana area, a short distance from the Lodi stop where the yellow subway passes. It has private rooms and shared dormitories, characterised by excellent services at a decidedly cheap price. It offers a bar, a shared lounge and free WiFi in all areas.

Hightown Hostel Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorise your card before the arrival.

Taxes not included - occupancy tax 3.00 EUR per person per night
Breakfast not included - 5 EUR per person per day.

24 Hours Reception
No curfew.
We do not accept customers younger than 18 years old in the dorms.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 7.7

  • Security 8.2

  • Location 8.0

  • Staff 8.5

  • Atmosphere 7.8

  • Cleanliness 7.7

  • Facilities 7.2

Latest Reviews

  • 10.0


    01 Oct 2020
    Great hostel
    Poland, Female, 18-24
  • 9.7


    13 Jul 2021
    Great place to stay, very friendly staff, comfortable and clean beds / room. Only the shower drain was clogged up for the 3 days I stayed there and even when the bathroom was cleaned, the drain was not unclogged, which which caused the water to accumulate in the shower and that's a little disgusting considering you are sharing it with 4 other people. Besides that, all good. Thanks
    Brazil, Female, 31-40
  • 9.7


    08 Jul 2021
    People were very friendly. Definitely the kind of place you want to be if you want to make friends staff are always ready to help you out.
    Colombia, Male, 25-30
  • 9.7


    11 Oct 2020
    Amazing hostel! Loved staying there. The staff is great, the rooms are big and super comfortable and you feel very safe. Everything is extremely clean and tidy! The location is also great, just walking distance from the main attractions or you can use the public transport which is just outside the hostel or 3 blocks away. There’s a nice kitchen area with tables where you can hang out although you can’t cook. There is free coffee all day long. Would definitely recommend staying here! Thank you.
    Uruguay, Female, 18-24
  • 9.1


    07 Feb 2021
    Was a nice comfortable stay with friendly staff.
    Germany, Male, 18-24
  • 8.3


    17 Sep 2020
    The stuff is amazing. I was impressed the times that the kitchen and bathroom from the ground floor was cleaned. The location is good. Next to a bus stop and close to the town. The only thing is that isn't that safe to left the language. Also, it isn't may fridge to left the stuff .But, all the rest was great.
    Chile, Female, 25-30
  • 7.1

    Very Good

    26 Jul 2021
    The reception can speak English well, is accommodating and always available. Walkable distance to the city centre. It's near bus stop 90 and 91 and a big woody park. Quiet and tranquil area away from the hustle and bustle of a city centre.
    Philippines, Couple, 31-40
  • 5.1


    01 Aug 2021
    I stayed one night in this hostel and despite a really nice staff and the good location regarding the city center, I didnt feel comfortable for two reasons. First, there wasn't any locks anywhere for the bathrooms, the bedrooms and the whole hostel, people could come and go with any problems. Second, the bed/bathrooms were correct but the kitchen was a whole mess, completly dirty, the floor sticky, the dishes not washed and without a correct garbbage.
    Belgium, All Female Group, 18-24
  • 4.0


    28 Jun 2021
    Worst staff ever, unbelievably rude & unwelcoming. The staff is a disaster, ignored me while checking-in, always talking in a sarcastic and rude way, scolding, rolling eyes, asked if I'm leaving on the next morning and said 'Thank God!' in a exaggerate way. Talked with some other guests, turns out they're all treated rudely. They cheat the system by cancelling your booking after you pay which then means you can't write a review. No keys for bedroom door so anyone can walk in.
    China, Female, 18-24
  • 2.9


    14 Aug 2021
    I’m sad to say that this was the worst hostel stay I have had in Europe. The room was not as described and the bunk beds were shaky and without ladders. The pictures on the site did not compare to the reality. In a tiny room for 6 people, there were 2 fans that didn’t do much in the heat. During the 3 nights we stayed, the housekeeping did not clean the rooms and the floors became filthy. In addition, the staff was rude and had a bad attitude. Everything cannot be fitted in this unfortunately.
    Finland, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Hair Dryers
  • Microwave
  • 24 Hour Reception
  • Housekeeping
Food & Drink
  • Bar
  • Wi-Fi