Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Hightown Hostel is located in a quiet and well-served area, this property is an excellent choice for those looking for affordable accommodation in Milan, but without sacrificing comfort.

The dynamic staff will be able to explain exactly what to do and see in Milan, recommending the most interesting places of Milanese cultural and nightlife.

Hightown Hostel is a hostel in Milan, ideally located in the lively Porta Romana area, a short distance from the Lodi stop where the yellow subway passes. It has private rooms and shared dormitories, characterised by excellent services at a decidedly cheap price. It offers a bar, a shared lounge and free WiFi in all areas.

Hightown Hostel Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 10:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorise your card before the arrival.

Taxes not included - occupancy tax 3.00 EUR per person per night plus 22.00 % service fee per person per night
Breakfast not included - 5 EUR per person per day.

24 Hours Reception
No curfew.
We do not accept customers younger than 18 years old in the dorms.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 7.5

  • Location 7.9

  • Staff 7.2

  • Atmosphere 6.9

  • Cleanliness 7.5

  • Facilities 6.9

Latest Reviews

  • 10.0


    22 Jan 2022
    It’s so nice crow working here and so friendly and helpful the room clean amazing really safe all under control by camera near to metro near to supermarket near to bus near to tram I like and I advice people to come bathroom very clean and water hot heater good very good
    Egypt, Male, 31-40
  • 9.7


    29 May 2022
    We had a great experience living at Hightown Hostel. The cleanliness, atmosphere, the staff everything was 10/10. Highly recommended.
    Pakistan, Female, 25-30
  • 9.7


    21 Jan 2022
    My stay at hightown hostel was really good. The staff was great they were so nice and helpful. I was there for 3 nights in a female shared room and had no problems. I would’ve stayed more if I had to. The price is good, it’s clean and has a great location.
    Italy, Female, 18-24
  • 9.4


    18 Feb 2022
    We really enjoyed our stay at Hightown Hostel in February and would recommend it to anyone visiting Milan looking for an affordable but good option. The hotel manager was very kind and friendly, and let us stay in a triple room because it wasn't booked out during the less busy season. We initially had booked 3 hostel beds so this came as a great surprise. Our stay was excellent; the hostel felt safe, was cleaned well, and had free coffee/hot chocolate at reception. Lovely stay!!
    Canada, Female, 18-24
  • 8.6


    07 Apr 2022
    I had a 2 night stay w/ a friend at their female dorm for 5. Very pleasant experience, the room&the bathroom was clean. The staff is nice. The hostel itself isn't super fancy but it's definitely a good choice for nightly stays. It's also a bit far from the central,but there are metro/tram/bus stations that are very close (bus 90-91), which makes it easy to reach to/from anywhere. Only downside, there are no lockers/wardrobes to put your stuff in that you can lock. Otherwise, highly recommend.
    Turkey, All Female Group, 18-24
  • 7.1

    Very Good

    11 Feb 2022
    I had no problems at the hostel, everything went alright. I just thought tho that there was no much vibe in the hostel.
    Brazil, Female, 25-30
  • 7.1

    Very Good

    26 Jul 2021
    The reception can speak English well, is accommodating and always available. Walkable distance to the city centre. It's near bus stop 90 and 91 and a big woody park. Quiet and tranquil area away from the hustle and bustle of a city centre.
    Philippines, Couple, 31-40
  • 5.1


    01 Aug 2021
    I stayed one night in this hostel and despite a really nice staff and the good location regarding the city center, I didnt feel comfortable for two reasons. First, there wasn't any locks anywhere for the bathrooms, the bedrooms and the whole hostel, people could come and go with any problems. Second, the bed/bathrooms were correct but the kitchen was a whole mess, completly dirty, the floor sticky, the dishes not washed and without a correct garbbage.
    Belgium, All Female Group, 18-24
  • 4.6


    11 Jul 2022
    On arrival, staff was insisted about paying in cash & that their card reader was "broken" (it wasn't). Bathroom was really gross (e.g. hair in sink, water all over the floor from leaky shower drain). Dishes in kitchen are dirty. The beds are really hard, very thin pillows, and only one sheet. I've stayed at 25+ hostels during this trip and this is by far the worst. Check out is actually at 10:00 am, not 11. My belongings were broken by a staff member and I was given €5 as "compensation".
    USA, Female, 18-24
  • 2.9


    14 Aug 2021
    I’m sad to say that this was the worst hostel stay I have had in Europe. The room was not as described and the bunk beds were shaky and without ladders. The pictures on the site did not compare to the reality. In a tiny room for 6 people, there were 2 fans that didn’t do much in the heat. During the 3 nights we stayed, the housekeeping did not clean the rooms and the floors became filthy. In addition, the staff was rude and had a bad attitude. Everything cannot be fitted in this unfortunately.
    Finland, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Hair Dryers
  • Microwave
  • 24 Hour Reception
  • Housekeeping
Food & Drink
  • Bar
  • Wi-Fi