Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hoi An The Imperfect Hostels Original

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are Imperfect hostel it means more. Located right in the central of the old town, so it will be easy for you guys to discover one of the most interesting place in the world. Furthermore, you guys are not just stayed in a normal place, you will feel like staying in a great hotel with high quality. You can try a craft local beer, a delicious cocktail in the Imperfect bar, you also can taste a cup of coffee in the morning by the way of Vietnamese in the Imperfect café. You also can join many special events every day like bicycle tour, cooking class,... Come to make you and me PERFECT.

You can drink cocktails for free in happy hours while joining our live games like beer pong.... We also have bike tours, street food tours, leather workshop, lantern workshop if you would like to keep active.

At Imperfect Hostel:
- Free breakfast
- Free water refills
- Free WiFi
- Free parking
- Free cocktail
- Airport & train station pick up and drop off
- Bicycle rental
- Motorbike rental
- Amazing foods tours
- Leather workshop classes
- Nightly event

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 14:00 to 22:00.
3. Check out before 11:00 am.
4. Payment upon arrival by cash only.
5. No Smoking in the room, smoking accepted in common area.
6. Reception working hours 08:30-22:00.

ATTENTION: If you're a group of 3,4 or 5 and you guys want to stay in the same room, please send us an email before you make a booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.4

  • Location 9.8

  • Staff 9.8

  • Atmosphere 9.2

  • Cleanliness 9.2

  • Facilities 9.0

Latest Reviews

  • 10.0


    17 Mar 2020
    I was here for 2 nights and had a wonderful stay! The facilities are super clean and the staff is extremely helpful and nice. They always greet you when you come in and ask how you are. I would definitely stay again.
    Canada, Female, 25-30
  • 10.0


    16 Mar 2020
    Awesome hostel, rooms are nice and breakfast is great. Stayed here just before corona panic, and the staff were still super friendly and nice.
    New Zealand, Male, 25-30
  • 10.0


    07 Mar 2020
    Great hostel with lovely staff. They have social nights such as unlimited vodka and spring rolls three nights a week which is a great way to meet other travellers. Rooms were very clean and comfortable. It’s on the south isle of the town which is very close and quiet at the same time. It’s also very close to the famous night market with lots of options to choose from
    Turkey, Mixed Group, 31-40
  • 10.0


    01 Mar 2020
    This hostel is absolutely perfect! Everything was very clean, they had tons of organized activities going on, and the staff especially was amazing ( thanks Quinn!). If I was ever back in Hoi An I wouldn't hesitate to stay here again!
    USA, Female, 25-30
  • 9.7


    29 Feb 2020
    Die MitarbeiterInnen des Hostels sind sehr nett und hilfsbereit. Aktivitäten wie eine gemeinsame Fahrradtour oder die happy our abends machen es leicht, als Alleinreisende Kontakt zu anderen Reisenden zu bekommen. Die Atmosphäre im Hostel ist daher toll und auch beispielsweise das Frühstück gut. Mein einziger Kritikpunkt ist, dass es keine Vorhänge an den Betten gibt. Privatsphäre ist dadurch wirklich null gegeben...
    Germany, Female, 18-24
  • 9.1


    06 Mar 2020
    Very friendly and helpful staff. Clean hostel with a good vibe but also nice and quiet at night. Great location just around the corner from bars and restaurants, and a 5 min walk over the river to the heart of the old town. We stayed in a private ensuite room - small but had everything we needed. Recommended
    England, Couple, 41+
  • 9.1


    04 Mar 2020
    5 days in Hoi an at the Imperfect, the staff was incredible and friendly and helpful the whole time, social area is not quite as comfortable as many places I have stayed but the beds were better than what I'm used to in Vietnam. Hostel had activities most days of the week
    USA, Male, 25-30
  • 8.9


    09 Mar 2020
    Cool hostel, basic amenities with a good atmosphere. Free drinks and great location in old town.
    Ireland, Female, 18-24
  • 8.0


    11 Mar 2020
    The staff and location of the Imperfect hostel made this an enjoyable stay. 2 minutes walk to the night market and the river & right in the heart of Hoi An. Nice perks such as spring roll and vodka night for 15,000 & free drink between 6-9pm. We felt the bathroom facilities could have been better (not enough and broken locks etc) The staff work incredibly hard, and Mien is a total babe and you should check out her beautiful Linen clothing! We had clothes tailor made and we love them ❤️
    England, Female, 25-30
  • 6.6


    04 Mar 2020
    The hostel was fairly small, we stayed in a 4-bed dorm right next to the common area where the breakfast is served in the morning. The staff tried to be quiet, but preparing breakfast just makes noise. The beds were making a lot of noise, did not feel very stable. Also no towels. Breakfast was very good with fresh juice, eggs, toast and fruits. Coffee was 15.000 extra and tasted like water. We did not book any buses or used any services, as it was quite pricey. Location was great.
    Germany, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Air Conditioning
  • Bicycle Parking
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities