Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hoian River Palm Hotel

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located on a romantic riverbank and an attractive green space, Hoian River Palm Hotel - the perfect connection between Nature, Culture and Hoianians wants to welcome international and domestic tourists to explore and to experience...

Hoian River Palm Hotel is a miniature model of the ancient town with all rooms (except Standard Room type) overlooking the river and receiving much natural lighting and enjoyable waterway landscapes. It is the wonderful connecting place between Hoi An Ancient Town, the famous Cua Dai beach and the well-conserved Nipa Palm area.

The undulating roof style of Hoi An Ancient Town is repeated here to make a friendly and luxurious experience in a romantic and peaceful space. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 8.0

  • Staff 9.3

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 9.3

Latest Reviews

  • 10.0


    22 Apr 2019
    The rooms are stunning, the staff are so friendly and helpful! the bed very comfy, the breakfast very good and someone is always welcoming you with a smile anytime you come in. They can help arrange tours around Hoi An and to Halong bay or Sapa. That stay was the best with had in all Vietnam! Thank you again the River Palm hotel. Love you
    Sweden, Male, 25-30
  • 10.0


    11 Apr 2019
    Booked for 1 night but extended to 3 more nights. The staff was very friendly and accommodating! Room was super comfortable and clean. Breakfast was great! Excellent quality
    Australia, Female, 25-30
  • 10.0


    04 Apr 2019
    Stunning ! Absolutely beautiful and super luxurious (especially considering the low prices) the rooms are very well equipped and the interior is very classy. The pool and the plants in the garden give a feel of a luxury oasis in the jungle. We also loved the free bikes that were very well maintained. We would definitely stay here again.
    USA, Male, 25-30
  • 10.0


    03 Apr 2019
    Fantastic accommodation in Hoian. I can't ask for any better, staff are amazing very friendly, best location, 10 minutes from the old town, very nice clean comfortable room and bathroom. Excellent swimming pool
    Germany, Male, 31-40
  • 10.0


    02 Apr 2019
    Amazing hotel on the quiet part, 5 minutes from the old town. Staff were lovely. Booked one night stayed in one of the the cheapest rooms but got a free upgrade to the nicer room. Loved the free bikes and their buffet breakfast with lots of food. Great views over the swimming pool
    Germany, Male, 31-40
  • 10.0


    04 Feb 2019
    Amazing hotel , best I've stayed at in my 1.5 years in Vietnam . The owners are just amazing, so kind , so so helpful , we arrived late on Tet and they invited us for new year's drinks with them . The rooms were fantastic , the breakfast was so nice and healthy a great way to start the morning . Motorbike rental was cheap . Spring the owner said she would give me some help with planning buses for the rest of our trip ... She ended up booking everything for us , what a superstar ⭐⭐⭐⭐⭐
    Ireland, Couple, 25-30
  • 10.0


    21 Jan 2019
    Staff was so friendly and helpful, beautiful and extremely clean hotel
    USA, Female, 18-24
  • 9.7


    02 Mar 2020
    We absolutely loved our stay here! The sisters working reception were so lovely and welcoming and made sure we were comfortable at all times. The location is a little outside of the town but they have free bikes that are always available and the ride is an enjoyable 5-10 minutes from the center of everything. Beautiful pool, beautiful rooms and we were upgraded for free. Highly recommend!!
    Canada, Female, 31-40
  • 9.7


    31 Jan 2019
    Amazing stay! We were offered an upgrade for a small charge which we took and our room was absolutely stunning. Free breakfast was good, lovely pool and also we made good use of the free bikes - cycled everywhere. Staff were super welcoming and friendly and also would do anything to help. Rooms and everywhere in hotel always spotless. Laundry service available which was so quick! We loved it here just wish we had longer!
    England, Female, 18-24
  • 9.1


    09 Jun 2019
    Very lovely stay. Friendly staff and comfortable, clean room. Nice long swimming pool too!
    England, All Female Group, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Sauna
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Concierge
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Postal Service
  • Room service (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Minibar
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi