Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Good Cleanliness
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Property Description

Holo Family House offers you friendly and comfortable lodging. The hostel is situated at the heart of Taipei, giving travelers a spectacular view of the city. The hostel has full facilities for travelers such as free internet connections, a/c and guest kitchen. Our fun-loving staff are available to assist you during your trip, offering you much-needed information and resources. We also provide volunteers to assist and guide you around Taipei. Our address is 22F-2, 22nd Floor, No.50, Sec. 1, Zhongxiao West Road, Taipei, Taiwan.

Here's what you'll get at
Taipei Key Mall Traveler Hostel:
-FREE hearty breakfast
-FREE tea and coffee all day
-FREE air condition
-FREE lockers, safety deposit
-FREE hair dryer & shampoo
-FREE maps of Taipei and Taiwan, all the info / help you need.
-High speed computers with ADSL
-Walking distance to the main sights
-Great Taipei City view from our veranda
-Comfortable hostel beds and blankets
-24-hour night watch hostel security
-Well maintained bathrooms (en-suite in some rooms)
-Strong hot water
-Run by local people, we can help you get the best deals
-Great budget traveler accommodation, great hostel
-English teaching and language exchange info
-Long-stay discount! (Ask us for special rates) View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 8.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 5.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 10.0


    24 Aug 2018
    Incredibly well placed hostel. Staff was great and the bed are actually thick enough that you don't feel your bones grinding on a hard surface while lying on them.
    Canada, Male, 31-40
  • 10.0


    09 Jul 2018
    I stayed here for less than 24 hours as I had a flight arriving at 4am and they have 24/7 check in and security. I got a private room to sleep and shower, very clean but no window with that bothers you. Excellent location next to the Main Station, shopping, restaurants and about a 20 minute walk to the Chiang Kai-Shek Memorial. I was a single female traveler and felt very safe.
    USA, Female, 25-30
  • 9.1


    03 Dec 2016
    Great location. Friendly staff who Provide lots of tips on places to visit and how to get there. Nice family atmosphere.
    Singapore, Female, 41+
  • 8.6


    05 Nov 2016
    Should have toilet independent from the shower room
    Taiwan, Male, 25-30
  • 7.7

    Very Good

    09 Dec 2018
    Private room was shabby, but I appreciated having a private sink (not all do) and that the outside door was very secure. Location is great if you expect to use the metro a lot, but the immediate neighborhood is so-so. I probably won’t stay here again for that reason (would rather stay in a more neighborhood-y place). Staff is very friendly and helpful, and helped me practice my Mandarin, and breakfast was decent with both Taiwanese (congee, toppings, salad) and Western (bread, ham, jam)
    USA, Female, 31-40
  • 7.7

    Very Good

    10 Jun 2017
    Overall good experience as the location is super perfect for moving in every part of Taipei, Taiwan and the airport as well. Room cleanness was quite good and the price includes a breakfast! The downside of this hostel is maybe the toilet which is not separated from the shower so that starting from 18 you cannot find a dry cleanness not always appropriate but anyway good value for money!
    Switzerland, Male, 18-24
  • 7.4

    Very Good

    06 Oct 2016
    Location was awesome since it was close to the station. Since I've been to taiwan already, I could navigate my way around the train station and mrt (subway), however, it would have helped if there were directions provided regarding which subway exit to take. My first impression of the place was it's adequate. It didn't appear to be the cleanest but for backpacking, it'll do. Washrooms were small & the shower area was the sink & toilet area; bring flip flops!
    Canada, Couple, 25-30
  • 6.6


    23 Nov 2018
    While the hostel is in a good location near main station, there isn’t much security or much to do in the actual hostel. It is very small and if you have noisy neighbors (even in a private room) you can hear them. They also only had small face towels available, so no bath towels available for free or rent. It was okay for two days but other hostels I stayed in for the same price in taipei had much more to offer.
    USA, Female, 18-24
  • 6.0


    27 Feb 2017
    Location next to train station is awful except for using trains and buses. At night is a ghost town. Is in old high rise that badly needs remodeling. Felt like some planet of the apes post-apocolyptic movie set. Staff were friendly but English so limited that I could not get answers about places to go, things to do. Moved up to a nice hotel and glad I did.
    USA, Male, 41+
  • 5.7


    28 Oct 2018
    Couldn't understand why this place is rated high. This place looks like a love hotel from the 70s. There is no common room so you won't meet others. And by the way, being close to Taipei main station is overrated because you still have a good 10 minutes walking inside this huge maze. The atmosphere here was really depressing and I moved to a different hostel.
    Israel, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Cable TV
  • Card Phones
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities