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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Hopestel Secret Garden

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hopestel Secret Garden is a green oasis of peace and wellbeing in the heart of the city of Naples, a space for sharing, socializing and giving expression to your creativity.
Our Secret Garden is a silent and peaceful place hidden from the chaos of the city, but located right in its center. Hopestel is home.

About the property:
Hopestel has a welcoming indoor common area with a fully equipped kitchen and a large outdoor
area of approximately 900 square meters. At your complete disposal you will find: indoor and outdoor bar, BBQ area, outdoor shower and chill area with hammocks and comfortable seats; piano, guitar and other small musical instruments, ping pong table, mini pool table; outdoor workout area with multifunction tower, bench, barbell, dumbbells; free wifi throughout the property.
All of our private rooms have ensuite private bathroom and all comforts: air conditioning, smart TV, desk, double choice of pillows, sheets and towels. 
Our 6 bed mixed dormitory has a private ensuite bathroom and direct access to our Secret Garden. Every bed comes equipped with its own night light, shelf, electric sockets, sheets and towel, and personal locker with locks available on request free of charge. Lower beds are equipped with practical curtains which ensure more privacy for each guest. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 9.3

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.8

  • Facilities 9.7


Latest Reviews

  • 10.0

    Superb

    24 Sep 2022
    Wonderful place, the staff was so kind. I just wish I stayed more, I loved everything about this place. Ps: they have the cutest cat
    Netherlands, Female, 18-24
  • 10.0

    Superb

    21 Sep 2022
    Awesome vibe, clean space with great staff. Very chill!
    USA, Male, 25-30
  • 10.0

    Superb

    01 Aug 2022
    The best hostel we’ve ever stayed (we’ve stayed in over 40). Such a charming place to relax and recharge. Everything in this hostel has been thought through and put together beautifully. Lovely and helpful staff. The hostel is situated on a hillside but there is a public elevator that is a “lifesaver” (as the staff says) on the way to the city center.
    Finland, All Female Group, 25-30
  • 9.7

    Superb

    26 Sep 2022
    Hopestel is a real gem. From the outside you would not guess the beautiful rooms, the well equipt kitchen and the great big, enclosed garden. This combined with the friendly and helpful staff gives the place a very nice vibe. Napoli is a pretty intense city. So, having this place of peace is a big benefit. This is the kind of hostel long term travelers hope for to lay back some days and recharge. Of the dozends of hostels I have seen over the years, this is easily in my top 5.
    Germany, Couple, 41+
  • 9.7

    Superb

    16 Sep 2022
    Not super social but lovely people and a great way to enjoy Napoli!
    USA, Female, 18-24
  • 9.7

    Superb

    06 Sep 2022
    Everything that was advertised lived up to expectations. Quality welcoming staff Very clean hostel with many amenities for us to use. Felt more like a hotel than a hostel and I would recommend it to anyone.
    Malawi, Male, 31-40
  • 9.7

    Superb

    04 Aug 2022
    my boyfriend and I really liked it. Loved the ac, the rooms were cute. Staff is also very helpful even though we arrived late. They sent us the email with all the details. The Bathrooms were also very clean and they had basic toiletries that were free to use. The secret Garden is cute with a cat. They also have a kitchen that can be used. Overall we really loved it. It’s just we were very tired so the walk uphill was tiring
    India, Couple, 18-24
  • 9.1

    Superb

    04 Sep 2022
    Overall amazing oasis spot. Sad to have to have moved rooms due to the second double bed in our family room being unsuitable. Credit to the staff they dealt with the situation promptly and in a professional manner which was excellent. Strongly recommend this little piece of heaven in a busy city 😊
    England, Female, 41+
  • 8.9

    Fabulous

    07 Sep 2022
    Really friendly receptionist who was a knowledgeable local from Napoli. The hostel was comfortable and the Garden was really beautiful and a peaceful break from the business of the city.
    Ireland, Male, 25-30
  • 8.9

    Fabulous

    31 Aug 2022
    I stayed at Hopestel for 6 nights in the 6-bed mixed dorm. I must say I have had a great time there, it kinda felt like a little family. The garden is absolutely stunning and relaxing. The bed in the room was comfy, there was only one bathroom, but they have also an outside bathroom/shower that can be used as well. Staff is very friendly and helpful. Location is great, very close to Piazza Bellini (perfect for aperitivo) and the center. Only issue: only one dorm, so only few solo travellers.
    Italy, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Cots Available
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
  • Washing Machine
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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