Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

para grupos necesitamos un deposito de seguridad de 100 dolares

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hospedaje El Viajero is a welcoming, cozy place in Panajachel. The property is surrounded by beautiful nature. For your comfort, the property offers an excellent personal service to make you feel at home and offers a unique experience in this wonderful place. There is a terrace where guests can relax. Free Wifi access is available.

The property is located in Panajachel. Guests can enjoy the tranquillity and harmony of the wonderful Lake Atitlan, considered the world's most beautiful lake, surrounded by magic and culture.

Hospedaje El Viajero provides nine comfortable and clean singles doubles and triples rooms. All our rooms have private bathroom, hot water, cable TV and WiFi.
The rooms have been decorated in accordance to the Mayan culture and the amazing destinations offered by Guatemala.

Hospedaje El Viajero policies & conditions:

Check-in time starts at 12 pm.
Check-out time is 11 am.

Payment types accepted at this property: cash only.

Cancellation policy: 48 hours before arrival.

Taxes included.

Breakfast not included.

24 hour front desk.
No curfew.
Child friendly.
For more information, please do not hesitate to contact the property.
Non smoking rooms. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 9.1

  • Staff 8.4

  • Atmosphere 7.6

  • Cleanliness 8.9

  • Facilities 8.4

Latest Reviews

  • 10.0


    18 Sep 2019
    Súper cerca del lago. Limpio, tranquilo, buen ambiente y muchas plantas. Un muy buen lugar :)
    Costa Rica, Male, 31-40
  • 10.0


    14 Mar 2019
    This place is so lovely! It feels more like a small boutique hotel than a hostel - The outside is beautiful, with plants and flowers (and a super cool parrot 🦜), and the rooms are also beautifully designed. The staff is nice and helpful and the location is perfect, as it is really close to the lake (a minute walk). Highly recommended!
    Canada, Male, 31-40
  • 8.6


    04 Jun 2017
    It's like a hotel, good place to escape the usual crazy noisy hostels. Not much in the town though, so if you're looking for stuff to do stay someone where closer to the lake. Good place is you just want to relax and hide away.
    USA, Male, 25-30
  • 8.0


    22 Dec 2017
    The hotel is set back from the road which means it's very quiet, which is a plus. The room was nice but sparse and had a private bathroom with hot water. The grounds were lovely but I was just there for the night so the price felt a bit expensive, but I think that's Pana for you.
    Canada, Female, 31-40
  • 8.0


    05 Jul 2017
    Stayed here for one night as we were in transit back to Antigua. The private room was fine. Shower was nice. Location was great- close to the port and the main street. Quiet at nights. Really couldn't complain.
    USA, Mixed Group, 25-30
  • 7.7

    Very Good

    22 Aug 2019
    This is a no frills place but it’s a safe, clean, hotel with a good location right off the Main Street and close to the water. It was far enough off the Main Street that it was quiet. They had free coffee and water which was a plus. Good value for the price.
    USA, Couple, 31-40
  • 7.7

    Very Good

    14 Jul 2019
    I only stayed 1 night, if I'd shared a room it would have been very good value for money but I didn't. It was great location, just off the main road. Staff were friendly but when I asked for recommendations, they didn't have any. My shower didn't have hot water but when I told staff, they fixed it immediately.
    England, Female, 25-30
  • 7.7

    Very Good

    13 Jun 2017
    Our stay here was okay but wouldn't repeat it. The room was clean and everything we needed and the seating on the veranda was nice, wifi good, but I didn't feel comfortable using the kitchen which was being used by the family, and we were woken at 3.30am by crowing cockerels right outside our window! Only stay here if you're a really heavy sleeper or have a really early morning shuttle to catch!
    England, All Female Group, 25-30
  • 6.9


    18 Jan 2018
    Tucked in a little cul-de-sac off of Calle Santander this hostel has a small courtyard filled with many species of tropical plants, giving it a natural and relaxed vibe. As a solo traveler I was placed in a dark room on the ground floor past the courtyard. While it worked fine the shower head was coated in lime and the shower stall seemed old, worn, and crumbling. Glad I'd brought my flip flops. My impression is that the second floor rooms are in far better condition.
    USA, Female, 41+
  • 6.9


    19 Oct 2017
    It was great! A quiet little location off the main road! A little parrot welcomes you outside the reception. :-)
    Canada, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Breakfast Not Included
  • Cable TV
  • Outdoor Terrace
  • Parking
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities