Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Enjoy our delicious breakfast: Bread or tortilla with jam, a delicious egg and vegetables dish, organic coffee from regional production milk and butter.

One block away from the central zone and colorful market of Santo Domingo, Hostal Akumal is one of the most centrally located hostels in San Cristobal. Its harmonious atmosphere offers tranquility one step from the exciting downtown life. As the hosts share this house they treat the building and its inhabitants as their home and family.

You can expect to curl up in front of the fireplace on one of Chiapas cool, crystal clear nights, enjoy the sun on the patio or the garden-like terrace. Prepare a delicious meal in our fully equipped kitchen, organize your travel plans in the practical book and computer corner or on the comfy couches in the candle-lit living room: The uncomplicated ambiance of this place makes you get involved with other guests quickly.

check in: from 8:00 am (if the room is available)
check out: 11:00 am
breakfast included
credit cards not accepted
cancellation policy 72 hours
+9 pax group bookings accepted View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.8

  • Location 9.6

  • Staff 10.0

  • Atmosphere 9.6

  • Cleanliness 9.6

  • Facilities 9.5

Latest Reviews

  • 10.0


    16 Jul 2019
    Like everyone, I kept extending my stay and never wanted to leave! It is in a great location, really clean, super safe with locked entrance and lockers for your valuables, and nice outdoor areas for chilling. But what makes Akumal so special is the wonderful atmosphere; the hostel is super small so feels just like staying at a friends house. I wouldn’t stay anywhere else! Thankyou Angel, Annabel and Lucy!
    Australia, Female, 25-30
  • 10.0


    14 Jul 2019
    A very lovely,home feeling hostal, everything you need: great breakfast,clean,super friendly staff and guest,with terrace and patio to relax and chat. Angel and Annabelle really make you feel like being at home! I loved it,stayed 4 days longer than I was planning thanks to them and the atmosphere they have! Definitely recommended!
    Spain, Female, 31-40
  • 10.0


    25 Jun 2019
    We really enjoyed our stay at this hostel! Great people and good environment! The free breakfast was an awesome addition and for the price we couldn't have asked for a better place to stay.
    USA, Female, 18-24
  • 10.0


    20 Jun 2019
    Beautiful little place, well located, lovely breakfast and super friendly staff. I can’t recommend it enough.
    Australia, Male, 25-30
  • 10.0


    11 Jun 2019
    I was sad to leave this place, one of the best hostels I have stayed in. A laid-back vibe with great common spaces that make it easy to socialize and meet people. And the roof at sunset is a must :) Annabelle and Luis are so welcoming and eager to help with anything you might need, I felt right at home. 100% recommend.
    USA, Female, 25-30
  • 9.7


    08 Jun 2019
    Great small hostel. All of the staff are lovely and helpful, and breakfast was great. Location is just a few minutes walk from the center, in an area I felt safe walking around in at night (solo female)
    USA, Female, 25-30
  • 9.4


    05 Oct 2019
    Hostel that feels like a home with a living room and a kitchen, thanks to Anjel. The private ensuite is amazing! So spacious and neat and clean, with the terrace. Nice breakfast. More hot water would help though.
    Germany, Couple, 25-30
  • 9.4


    05 Jul 2019
    I've stayed here around 5 times now, and I absolutely love it. The value for the price is wonderful, the staff are so friendly, there's free breakfast, and it's in the center of San Cristobal.
    USA, Female, 18-24
  • 9.4


    30 Jun 2019
    Stayed in the double upstairs which has so much space! Nice breakfast every morning! Staff were so lovely and very helpful. Close to the centre!
    England, Couple, 25-30
  • 8.9


    27 Aug 2019
    Small, cute hostel with the nicest staff and cool decorations. The only downside was that it was nearly empty and therefore didn’t have much atmosphere.
    Denmark, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Bicycle Hire
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games