Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Enjoy our delicious breakfast: Bread or tortilla with jam, a delicious egg and vegetables dish, organic coffee from regional production milk and butter.

One block away from the central zone and colorful market of Santo Domingo, Hostal Akumal is one of the most centrally located hostels in San Cristobal. Its harmonious atmosphere offers tranquility one step from the exciting downtown life. As the hosts share this house they treat the building and its inhabitants as their home and family.

You can expect to curl up in front of the fireplace on one of Chiapas cool, crystal clear nights, enjoy the sun on the patio or the garden-like terrace. Prepare a delicious meal in our fully equipped kitchen, organize your travel plans in the practical book and computer corner or on the comfy couches in the candle-lit living room: The uncomplicated ambiance of this place makes you get involved with other guests quickly.

check in: from 8:00 am (if the room is available)
check out: 11:00 am
breakfast included
credit cards not accepted
cancellation policy 72 hours
+9 pax group bookings accepted View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.6

  • Staff 9.7

  • Atmosphere 8.7

  • Cleanliness 8.7

  • Facilities 8.3

Latest Reviews

  • 10.0


    04 Mar 2020
    I just love this place. It was already my second stay in Akumal and it felt like coming home.The Hostel has a lot of lovely colorful details, the rooms and beds are very cosy and the rooftopview is amazing. it has the perfect size to get to know (well!) other travelers and become friends, while you are enjoying Lucys delicious mexican breakfast. the owner is such a great and funny person, who spend a lot of time with us talking and he even took us out to try some mezcal and dance Salsa.
    Germany, Female, 25-30
  • 9.7


    03 Dec 2019
    This hostel felt like I was staying at a friend's house - very relaxed, but friendly. Angel is an absolute dude, who gives genius advice and helpful information / suggestions if you have any questions or things you are interested in seeing / doing.
    England, Male, 41+
  • 9.7


    14 Nov 2019
    Really nice chilled hostel. Double rooms are spacious and bathroom was clean. The owner is lovely and took us all out salsa dancing one night. The hostel has a nice communal feel. Breakfast is basic but good. Hammocks on the terrace are a win. Location wise very central.
    England, Couple, 25-30
  • 9.7


    13 Nov 2019
    Really awesome place. Angel is an absolute beauty. He made the stay awesome - helping us book tours, transport and suggesting things to do. Place is simple but nice and you can tell how much work he puts into making it great. Docked one point for cleanliness as one of the showers didn't drain well. For the price with free breakfast, it was awesome. Atmosphere is really chill and friendly (not really a party hostel but you can party in San Cristobal if you want).
    Canada, Male, 25-30
  • 9.7


    05 Nov 2019
    Really nice homely hostel. Great location - very close to the city centre on a quiet street. The owner is super lovely - gave us lots of advice on activities to do, booked our tours, and even held a birthday party for one of the guests! Only downside was that the shower wasnt that hot and the bathroom could smell a bit funky at times due to no ventilation in the room. But otherwise we had a great few nights there and would definitely stay again.
    Australia, Couple, 25-30
  • 9.7


    31 Oct 2019
    Everything was nice at Akumal hostel, 20 minutes away from the bus station, very close and central, easy to visit the city. The staff is super kind and always helpful and breakfast was awesome! Thx !
    France, Female, 25-30
  • 9.1


    15 Jan 2020
    A lovely small hostel with a homely vibe.
    England, Couple, 25-30
  • 8.9


    13 Nov 2019
    A good pleasant hostel with a nice garden and breakfast. When we visited it seemed very quiet, though we did meet a few people at breakfast.
    England, Couple, 25-30
  • 8.3


    02 Nov 2019
    Nice hostel, great breakfast and hot water - that’s a big comfort in san cristobal! Also warm blankets:) Nice and very helpful owner. Can only recommend this place!
    Germany, Couple, 31-40
  • 6.6


    03 Nov 2019
    It's a budget hostel, so I guess it's a good value. It's not comfy or clean feeling, but it's cheap, the staff is kind, and the free breakfast is good. I wanted something cleaner and nicer, so that's just my preference I guess but some people might be fine with a family-vibe and a cheaper place to crash. DO NOT forget your key, there's no security there overnight.
    USA, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Bicycle Hire
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games