Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Se puede cancelar una reserva hasta 48 hrs antes el arribo.

Additional Info:

Para grupos de 20 personas o más, el hostel queda de uso exclusivo y cerrado para ellos.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Casa Valparaiso

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Good Cleanliness
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Property Description

Casa Valparaíso Hostel is located in one of the most picturesque alleyways in the heart of the city's tourist area, close to everything, and is one of the most visited hostels by travelers. The facade is painted with cool graffiti art that reflects the energy and diversity of this charming port town.

At our hostel, we're known for having 'the best breakfast' (included), served from 9:00am until noon everyday. Our staff will provide you with all the most valuable information to make sure your stay in Valparaíso is a memorable one, while making you feel at home.

We have a welcoming common area that makes at easy to share with and get to know other travelers.

Services, facilities and equipment provided by Casa Valparaíso Hostel include (with no extra charge):

High-speed wi-fi all over the hostel
Breakfast (scrambled eggs, bread, butter, jam, tea, coffee, natural juice)
Fully equipped kitchen
Outdoor barbecue
Tea and coffee all day
Hot showers
Bed linens
Lockers (padlocks not included)
TV and sound equipment furnished common area
Tourist information & city maps
Book exchange
Luggage storage after check-out
Late check out (12:00am)
No curfew
..................and friendly staff!

Cancellation policy: 24h before arrival.
In case of a late cancellation or No Show, you will be charged the first night of your stay.

We accept cash and credit cards.

Come discover the magic of Valparaíso from the town's best hostel! See you soon! View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 6.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    31 Mar 2018
    If you are looking for the place to stay in Valpo for few nights, that's the best place to stay! Great location, hostel very clean, breakfast delicious. All that things are not as important as the fantastic atmosphere created by the amazing staff. Easily you can feel here like at home. We arrived for two nights and finally stayed over the week and we know that anytime we will need the accommodation in Valparaiso, we will stay here.
    Poland, All Male Group, 25-30
  • 9.7


    19 May 2018
    I loved my stay in this hostel. Location is perfect, right in the middle of the hustle and bustle. Breakfast is simple, yet tasty. Some of the bathrooms are going through refurbishment, but once it’s ready, this place has a great potential. I’d recommend it to everyone who is looking for a social place as they do quite a lot of activities (such as salsa nights, vip entry to clubs, etc). The only downside could be that only one person spoke English, so it’s time to learn some Spanish :-)
    England, Female, 31-40
  • 9.7


    09 May 2018
    This hostel was lush - great location really close to everything and very cheap. The bedrooms are nice and there are lockers in the room. The lockers in the room come with a built in-lock, but when i lost my key staff were really nice about it. They are also really friendly, and try to get everyone involved giving the place a sociable vibe. Hostel is really clean - you can see it being cleaned properly daily. Only thing is,despite what it says here,breakfast is not included and thats 2000 pesos.
    England, Female, 18-24
  • 9.1


    19 May 2018
    This place is in an awesome location and the staff were really helpful, despite my lack of Spanish. They found a couple of other travellers staying there to interpret and make sure that I understood what was available at the hostel. Breakfast was good and lockers were available in the rooms (although there were 4 lockers in the 6-bed dorm I was in and 1 locker was broken). Downsides were there were hardly any plug sockets and the bunks were really wobbly so felt pretty unstable on the top bunk.
    New Zealand, Female, 31-40
  • 8.9


    24 Apr 2018
    I’ve never had a hostel with a more perfect location (down one of the town’s most charming streets, 3 mins away from main sights, square, and supermarket, 5 from bars and restaurants). Staff were incredibly welcoming and created a great atmosphere even though there were only two guests beside me. Rooms spacious and light, lockers large, areas well cleaned. Showers didn’t always have hot water (I let the staff know) but breakfast was great. Maybe doors a bit thin (noise travelled) but recommend!!
    England, Male, 18-24
  • 8.9


    10 Mar 2018
    Awesome hostel - definitely recommend! Amazing breakfast, crusty bread with egg, smoothie and tea/coffee. Well equiped kitchen. Lovely, helpful staff. Great location in the middle of all Valparaiso street art. Public transport to bus station and vina del mar is so easy. Great wifi! Things to note: the cheap room has a window right onto the street so night time can be noisy. Hot water can run out if you shower late at night. Bunks are really creaky whenever you move - could tighten bolts?
    Australia, Female, 25-30
  • 7.7

    Very Good

    30 Mar 2018
    Really great hostel in very good location. On the main Cerro!! The people we met there were so nice and the staff were helpful. However, it is quite small.
    England, Mixed Group, 18-24
  • 5.4


    14 Oct 2018
    Bedroom was disgusting... flies everywhere and sheets were not clean.They made me sleeping in the staff bedroom. Not a great value for money! I found a better place the next night for the same price!
    Belgium, Male, 18-24
  • 5.4


    17 Sep 2018
    I don't enjoy writing negative reviews but I guess it goes as following: Cons: when I was shown to my private room, there were a tonne of flies. The mattresses were so old that they were brown and the ceiling leaked LOTS of water on to me and my be at 1am. It was also damp smelling and generally uncomfortable. Pros: it's a beautiful area of Valparaiso, the staff were very kind and apologetic about the leaking roof and offered me a full refund. It's a cool building but it REALLY needs TLC.
    Australia, Female, 31-40
  • 3.1


    28 Feb 2018
    Paid 2nights,didnt stay at all as beds were filthy with blood stains,bed bug shells & actual bed bugs visible on the mattresses.Asked for a refund & the owner became extremely angry,shouting &threatening us. He eventually and reluctantly agreed to give us our money back after a long discussion in which he accused us of bringing bed bugs &offering to refund only if i stayed &got one bite.Look at other website reviews & youll see this is an issue they are refusing to deal with!!
    Northern Ireland, Couple, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Safe Deposit Box
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi