Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostal Casandra is a 1940 building, composed for three bedrooms, bathroom, dining room and patio.

The house this located in the neighbourhood Key Bone, approximately to 500 mts of the Pier, Park Maceo and of the Hospital Siblings Ameijeiras, surrounded by the main Avenues of the city: Belascoain, Settles, Neptune and Infanta. It is a calm neighbourhood of many traditions, where one can observe the dynamics of the Cubans.

We offer two rooms. The first is a room with 2 beds, with entrance to the patio of the house, tables, lamps, two fans and a table of auxiliary glass with mirror. It measures 3 to 4 mts, with a big window that gives to the patio of the house. The second room is located in the bottom of the house and has double bed with tables, television, DVD, reproducer, refrigerated, fan and air conditioning.

Hostal Casandra's Policies & Conditions:

Check in from 12:00 noon.
Check out before 12:00 noon.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included - 5.00 EUR per person per day.

No curfew.
Child friendly.
24/7 Reception. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    27 Mar 2018
    Excellent hostel, wonderful hosts, and a well-maintained and beautiful room in a good location. I highly recommend this hostel!
    USA, Female, 41+
  • 10.0


    13 Jan 2018
    Andia, Carmelo and two children are the most amazing people to talk to. They went beyond our expectations with how they treated us and how they helped us on our stay in Cuba and we felt like close friends. Their home is not luxury but a very cosy place with two rooms and a big bathroom (shared). And very clean! Andia makes the most amazing and huge breakfast for a great price. Last, the house its about 15-20 minutes from the center, depending on where you go and in a safe area of the city.
    Greece, Female, 25-30
  • 10.0


    01 Sep 2017
    Literally the best place where you can get accomodation in Cuba!!! People are amazing there! If I will go back, it's 100% that I will choose Hostal Casandra again! I'm glad that they had Us:)
    Hungary, Female, 18-24
  • 10.0


    21 Jul 2017
    We liked this house the most! Family is realy nice and warm, they make you feel like at home. We will never forget them. The food was also the best (breakfast and dinner!!) Matevz & Jasmina from Slovenia
    Slovenia, Couple, 31-40
  • 9.4


    19 Jan 2018
    The hosts were really nice !!
    Dominican Republic, Male, 41+
  • 7.7

    Very Good

    05 Apr 2018
    Hostel Casandra is a typical 'casa particular' accommodation with two 'guest' rooms and shared bathroom, which I overlooked while booking accommodation, because it was listed as 'Private Ensuite'. The other thing I didn't like is that you don't get main key but you relay on the house owner to open and close after you. I am a person that likes more freedom and privacy but if you prefer socialization with the owners you can do that. They are open and welcoming. Good A/C. Good value for money.
    Croatia, Male, 41+
  • 4.3


    17 Mar 2018
    IT’S A SCAM! They stole 150$ from our room the first day, although the money was properly hidden. They didn't give us the keys from the front door, so we couldn’t leave or enter the house on our own. We felt anxious as we were not sure whether it was the last time we were entering or leaving the house. The room didn’t feel private, because it had 4 entrances while we had a key only from one of them. Avoid this place as there are many options at the same price with better location and service.
    Lithuania, Male, 18-24
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  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cots Available
  • Dry Cleaning
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Reading Light
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Tours/Travel Desk
Food & Drink
  • Café
  • Minibar