Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Your credit card will only be charged the cost of one night price room, in the event of:
* Late cancellation total or partial, of a confirmed booking.
* Don´t arrive in the check in day.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Castilla II Puerta del Sol

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Located in one of the best located areas in the center of Madrid,
Just 1 minute from Puerta del Sol and Plaza Mayor. Metro lines 1, 2 and 3, CERCANIAS SOL, with supermarkets, pharmacies, health centers, places of historical, tourist and leisure interest around.
We are at the neuralgic point of the city, La Puerta del Sol. From our establishment you can visit the most interesting points of the city, we have in our neighborhood the best gastronomic offer, both in restaurants and in the gastronomic markets: e San Miguel, o Mercado fuencarral and San Anton. Also in our neighborhood we are less than 10 min walk from the main theaters of the city. Excellent location for both metro and train, bus to attend sports shows: Santiago Bernabeu AND WANDA METROPOLITANO. The Shopping offer in the center next to our hotel and world-renowned brands.. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 9.1

  • Location 9.7

  • Staff 8.3

  • Atmosphere 8.0

  • Cleanliness 9.2

  • Facilities 8.4

Latest Reviews

  • 10.0


    15 Nov 2021
    Clean, neat, great location, kind receptionist. My reccommendations!
    Serbia, Female, 41+
  • 10.0


    03 Nov 2021
    So great! I wanted to book again but rates increased significantly for my next visit. Book early
    USA, Female, 41+
  • 10.0


    22 May 2021
    I would absolutely recommend staying at Hostal Castilla II. The location was perfect and we were able to walk everywhere, the room itself was great, and the staff was very friendly and helpful. Overall, a great value and I would love to stay there again.
    USA, All Female Group, 18-24
  • 10.0


    09 Apr 2021
    Thanks a million for such good service, value and just a great time!!
    Ireland, Male, 31-40
  • 10.0


    08 Apr 2019
    This is a quiet, small hostel/hotel located in the heart of Sol. It doesn’t get closer than this being less than half min walk away, and close to the best bakeries/restaurants Madrid has to offer. The room is SMALL, but enough for 1-2 people for sleeping. Room/ shower is clean, bed nicely made, with large window, and adjustable heating. Furniture is desk, closet, chair, safe. A bit spartan but clean and practical. I felt safe, concierge were courteous/ kind. Will definitely stay again :)
    USA, Female, 25-30
  • 9.4


    06 Mar 2019
    Awesome location! The hostel was just around the corner from Puerta del Sol and very close to other places I wanted to see during my overnight layover in Madrid. I stayed in a single room and it felt like a hotel room. The staff was also pretty communicative as they contacted me prior to my arrival and provided some instructions on how to reach the hostel from the airport.
    USA, Male, 25-30
  • 9.1


    31 Aug 2021
    We had a great stay at this hostel. The location was perfect, the room was clean and the pillow comfortable. The AC was a huge perk!
    USA, Mixed Group, 25-30
  • 9.1


    28 Oct 2019
    I really enjoyed here! I was traveling solo so I wanted to feel safe. This place was great! It was on a quiet side street off busy SOL. A perfect location! Metro is steps away. The hostal is older but very quiet and clean. I booked a private room with en-suite bathroom and it was very small with no window. But I had everything I needed, loved coming back to it after long days of exploring and would definitely stay here again! Great value for your money!
    USA, Female, 31-40
  • 7.4

    Very Good

    27 Sep 2021
    I booked a private room with a bathroom and suprisingly the room came with a balcony too! I think for the price and what I needed the hostel was fine. It is a little undated and the staff are not that friendly and welcoming which as a traveler I feel makes a big impact. But the location is perfect and the room was nice. I would stay here in a private room again but not for socializing and meeting people as it seemed there were no places to eat/socialize.
    China, Female, 18-24
  • 3.7


    25 Jun 2021
    Worst experience I've had. Day 1, keycard would not get me into the building. Day two, my keycard would not get me into my room. Day 3. The electronic lock to my door was broke, so I couldn't get in with all my stuff locked inside. After an hour the owner of the hotel gets it open, but says he will be leaving soon and I cannot get back in my room if I leave my room again because he is leaving for the night. I say okay, can I change rooms? No. Can I get a refund and go elsewhere? Nope. BEWARE.
    USA, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Internet Access
  • Luggage Storage
Food & Drink
  • Tea & Coffee Making Facilities