Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Cerro Alegre

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Cerro Alegre Guest House is located on Cerro Alegre hill, the most historical and central area of Valparaiso, within walking distance of all major attractions and restaurants in the area.

This beautifully renovated house takes property art to a whole new level. Each double and triple room has been meticulously decorated. All of them will provide our guests with supreme comfort and security during their stay.

Our guests are welcome to use free WiFi internet. A delicious healthy breakfast is provided including toast, fresh fruit, eggs and juice.

We appreciate the importance of cleanliness, and ensure our property is very well-kept. Our facilities include private and common bathrooms and a restaurant.

Features included: Free Towels and Linens, Free Breakfast, Free Internet and Wireless Internet Connection, Book exchange, Free Maps and Advice, Free Luggage storage and Free Satellite TV. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    24 Dec 2019
    We just stayed at Hostel Cerro Alegre for two nights because our bus to La Serena didn’t arrive and we had to stay an extra night. Every part of the staff was excellent and super accommodating for us. The location and facilities are also fantastic and we have absolutely no complaints and we were incredibly glad we chose to stay here.
    Canada, Mixed Group, 18-24
  • 10.0


    16 Nov 2019
    My husband and I stayed at the Cerro Alegre on our first night in Chile. The staff were so helpful and friendly. It was during the revolution and they were so helpful prior to our visit informing us of the conditions. Right in the middle of historic neighborhoods, it felt very safe and well lit. Special thanks to Felipe who picked us up at the airport and drove us around and to Carla for the late night hospitality. Clean, beautiful rooms and great breakfast made this hotel a great value!!!
    USA, Female, 41+
  • 10.0


    05 Apr 2019
    Incredible hostel, ideal location, friendly staff, beautiful facilities and a very generous breakfast
    USA, Couple, 18-24
  • 10.0


    13 Mar 2018
    beautiful hostel on beautiful street
    India, Male, 18-24
  • 9.7


    23 Feb 2018
    One of the nice places I have stayed. Best breakfast ever staff were really good. Bed was amazing. Alittle on the quite side as it’s mostly private rooms
    England, Couple, 25-30
  • 9.1


    16 Mar 2020
    A very centrally located property that is in the center of the art culture of Valparaiso. The hostel offered a very welcoming atmosphere and the room though small was neat and presentable. The bathroom, though small was fully functional and neat. The breakfast was wholesome, the staff very forthcoming and spoke decent English. Best defined as Value for Money
    India, Male, 41+
  • 9.1


    15 Mar 2018
    Great hostel really clean and spacious rooms. Good facility’s to cook, staff helpful. Breakfast wasn’t too my liking but is free. Overall a really good stay in the hostel, met some great people and has some great Laughs
    England, Couple, 25-30
  • 7.7

    Very Good

    20 Feb 2018
    Good WiFi, good kitchen for self catering, overall a new place that comes across well - 2 critiques - both relating to the adjacent/adjoining restaurant - woken up both days by the sound of the kitchen coming to life at 7am - if you are in the downstairs dorm room you will hear every noise, every conversation, coming from that kitchen. 2nd critique - gluten free restaurant - some people will love it - as a gluten eater I found the bread disgusting in taste - how about offering gluten options?!
    England, Couple, 25-30
  • 7.7

    Very Good

    11 Jan 2018
    Nice hostel in a great location in Cerro Alegre. Room was a good size, we had a shared bathroom but never any issues about them being too crowded. If you are looking for a hostel to meet other travellers, this probably wouldn't suit, there is a kitchen/dining room on the first floor but we never saw anyone in there to speak to! Also, breakfast is included but note it is from the gluten free cafe ajoining the hostel so if you prefer gluten, maybe try somewhere else (or get breakfast elsewhere)
    England, Female, 31-40
  • 5.4


    23 Mar 2018
    In general quite dirty - both our room and bathroom facility.
    Denmark, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Towels Included
  • Book Exchange
  • Cable TV
  • Hair Dryers
  • 24 Hour Reception
  • Luggage Storage
Food & Drink
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi