Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Chalupa

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

This is a newly built Hostel, so it's pleasantly, spotlessly clean and reassuringly solid.

It's also beautifully simple, built and decorated by the local Mayan builders and artists. Our staff is smart, incredibly helpful, conscientious and very cosmopolitan.

Chalupa sits right at the start of the town, on the road to the beach, which is an easy walk -- or you can rent a bike or catch a cab or bus right in front of the Hostel.

There are markets, rental and tour shops, and banks with ATM's nearby. We offer free Wi-Fi, a vegetarian kitchen, air conditioning at night, relaxing lounge, a huge rooftop patio.

Accommodation Information

Hostal Chalupa has:
-One 4 bed ensuite dorm (4 beds in total)
-Two 5 bed ensuite dorms (10 beds in total)
-Two Private ensuite (4 beds in total)
Check in: 15:00

Check out:13:00

Cancellation policy: 24 hrs

Credit card not accepted

Location Information

Great location 15 min walk from downtown or ADO Bus Station, and 10 min drive to the beach, next to the 7 Eleven on the road to the beach. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.1

  • Location 8.0

  • Staff 9.1

  • Atmosphere 7.7

  • Cleanliness 8.3

  • Facilities 8.3

Latest Reviews

  • 9.4


    11 Nov 2018
    We loved our stay at hostal chalupa! The hostel is small and relatively quiet but there is still the option and a great space to have a fun time. Also convenient location for accessing town, beaches and the cenotes. The rooms are great, the beds are BIG and comfy. The fans and A.C. are a little loud but easy to get use to. The staff are fantastic and quick to fix any maintenance issues. We had trouble leaving this amazing place and I hope to visit again someday.
    Australia, Couple, 31-40
  • 8.6


    15 Mar 2019
    Very nice hostel with free breakfast. Beds were big. They also have a bike rental which is pretty useful for going to the beach. Would stay again.
    Austria, Male, 18-24
  • 8.3


    20 Aug 2019
    Clean and quite place.Regular breakfast.Javier is very nice and always available to help you out.Large beds.Only one thing they need to include in the room is a clothing rack to hang wet cloths.Very good for the price .
    Italy, Female, 31-40
  • 8.3


    06 Feb 2019
    Pretty nice place, beds are huge and breakfast is included! The pool is a little gross looking (never saw anyone use it) but since the beach is only a bike ride away that wasn’t a big problem :)
    Canada, Couple, 25-30
  • 8.0


    22 Jun 2019
    Very well priced hostel, the staff are lovely and so helpful. The double beds are such a treat after staying in a few hostels. Really relaxed hostel and the breakfast is very good. However, the hostel was quite quiet when we were there with not much going on so it’s not the most ideal place to meet fellow travelers.
    Ireland, Female, 25-30
  • 8.0


    09 Feb 2019
    Great, clean and friendly hostel. Good breakfast and wifi. Double bed size beds in the dorms. 10-15 minute walk from downtown ADO bus station. 5 minute collectivo trip to Tulum Ruins. Excellent!
    Australia, Couple, 41+
  • 8.0


    20 Dec 2018
    Friendly and helpful staff. Good location between downtown and the beach. Good vibe (thanks to the other guests that were there at the time). I liked that it is not too big. Only thing I wasn’t really happy about was the mattress...
    Netherlands, Female, 31-40
  • 8.0


    27 Nov 2018
    Beds were super comfy, staff were nice, overall good chilled vibe.
    England, Female, 31-40
  • 7.4

    Very Good

    13 Mar 2019
    Overall, a pretty good hostel. We found staff to be a fairly unfriendly overall. One night we tried to get in around 11:30pm, but the gates were locked. We tried buzzing and calling to no answer. Someone had to climb the gate and get in to wake the staff member that was supposed to let people in.
    Canada, Male, 25-30
  • 7.1

    Very Good

    19 Mar 2019
    This place is a good price and walking distance to the places you’d go in town + closer to the beach than other hostels (15 minute bike ride down the street - straight). But the rooms are dark and no one hangs out there. Can’t really buy decent food there. Breakfast is average - scrambled eggs are okay, I preferred just toast. The rooms are clean and the beds are double bunk beds which is nice. Overall find if you don’t need to meet others and aren’t around much!
    USA, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • 24 Hour Reception
  • Currency Exchange
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Restaurant