Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Chalupa sits right at the start of the town, on the road to the beach, which is an easy walk -- or you can rent a bike or catch a cab or bus right in front of the Hostel.

There are markets, rental and tour shops, and banks with ATM's nearby. We offer free Wi-Fi, a vegetarian kitchen, air conditioning at night, relaxing lounge, a huge rooftop patio.

Accommodation Information

Hostal Chalupa has:
-One 4 bed ensuite dorm (4 beds in total)
-Two 5 bed ensuite dorms (10 beds in total)
-Two Private ensuite (4 beds in total)

Check in: 15:00

Check out:13:00

Cancellation policy: 24 hrs

Credit card accepted

Location Information

Great location 15 min walk from downtown or ADO Bus Station, and 10 min drive to the beach, next to the 7 Eleven on the road to the beach.
We are a hostal catering to vegan and vegetarian guest. We have a vegan cafe connected to us and breakfast is a continental self serve. bike rental available. at 100 pesos a day. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.9

  • Location 8.9

  • Staff 9.1

  • Atmosphere 8.8

  • Cleanliness 8.2

  • Facilities 8.3

Latest Reviews

  • 10.0


    17 Jan 2022
    This is a wonderful place. Great place to come home to after a day out. Very clean, great bed, breakfast, always hot water in the large shower, and a chill vibe that is fantastic. Location is great!!
    USA, Female, 41+
  • 10.0


    05 Dec 2021
    Loved it:) the roof is so nice, the breakfast as well and the staff is charming! The rooms are clean and feels very cozy. Highly recommend 😊
    Israel, Female, 18-24
  • 10.0


    25 Jul 2021
    Great friendly staff and facilities. Would recommend!
    Netherlands, Female, 25-30
  • 9.7


    05 Jun 2021
    Vinnie is awesome! He and his wife are covered in tattoos and so sweet. Very helpful and kind. Ultra chill. Very cool layout of the building and everything
    USA, Male, 25-30
  • 9.7


    01 Apr 2021
    This was the perfect place for us to stay as a couple, super chilled vibes, friendly and the owner Vinnie is very welcoming. We had the double bed dorms which are great, spacious rooms with the ensuite bathrooms all cleaned daily. Value for money is great here especially as it includes the free breakfast, Location is good, on the road to the beach, close to the supermarket and lots of street food vendors. Nice area to chill on the balcony and nice swimming pool. Decent wifi. Would recommend!
    England, Couple, 25-30
  • 9.4


    22 Jan 2022
    I would highly recommend Chalupa. The staff are so lovely and welcoming and the breakfast is great. You can rent bikes for 100 pesos a day nearby and cycle to the beach, cenotes etc. Vinnie and Jule made a great atmosphere and were more than accommodating when I wanted to extend my stay. I would definitely stay again. Thanks guys!
    England, Female, 18-24
  • 8.6


    18 Jan 2021
    After staying in several hostels in Tulum this one is the best cheap one. Just about 10 bucks breakfast included, most of the staff is super chill.
    USA, Male, 31-40
  • 7.7

    Very Good

    01 Apr 2021
    The staff is nice and welcoming. There is a very fine breakfast included. Lack of atmosphere though.
    Israel, Female, 18-24
  • 7.4

    Very Good

    24 Jan 2021
    Nice hostel, the pool was empty for the time of our trip which was very sad! They had bike rentals and a kitchen to use. The beds in the dorm were pretty awful and there were a lot of mosquitoes. The breakfast was average and the guy cooking it always seemed surprised when you asked for breakfast! Haha all in all nice place between the town and beach
    England, Couple, 25-30
  • 4.9


    06 Jan 2022
    The place isn’t been maintained well, you can see that when you see the condition of the pool - no one wants to go in it, or the condition of the air conditioners in the room. It looked like the photos were taken a long time ago and since then the place hasn’t been maintained. The staff also weren’t very helpful in recommendations - didn’t know how much Cenotes cost to enter, didn’t know how much scooter rentals should be, etc.
    India, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe