Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Chalupa sits right at the start of the town, on the road to the beach, which is an easy walk -- or you can rent a bike or catch a cab or bus right in front of the Hostel.

There are markets, rental and tour shops, and banks with ATM's nearby. We offer free Wi-Fi, a vegetarian kitchen, air conditioning at night, relaxing lounge, a huge rooftop patio.

Accommodation Information

Hostal Chalupa has:
-One 4 bed ensuite dorm (4 beds in total)
-Two 5 bed ensuite dorms (10 beds in total)
-Two Private ensuite (4 beds in total)

Check in: 15:00

Check out:13:00

Cancellation policy: 24 hrs

Credit card accepted

Location Information

Great location 15 min walk from downtown or ADO Bus Station, and 10 min drive to the beach, next to the 7 Eleven on the road to the beach.
We are a hostal catering to vegan and vegetarian guest. We have a vegan cafe connected to us and breakfast is a continental self serve. bike rental available. at 150 pesos per day. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.7

  • Location 8.8

  • Staff 9.2

  • Atmosphere 9.0

  • Cleanliness 8.4

  • Facilities 8.5

Latest Reviews

  • 10.0


    09 Jun 2022
    Backpackers dream! The beds we had were doubles! Large spacious room and very clean. Hostel is across the road from a big cheap supermarket. Functional kitchen you can use and they also provide a really good breakfast for free in the morning. Nice hammocks to sit out on also 👌🏻 we got the best tacos just around the corner and we also were able to get to the private beach at ease from the hostel.
    Ireland, Female, 25-30
  • 10.0


    07 May 2022
    Todo esta perfecto, muy buen ubicacion , solo que necesitan un refrigerador que no sea para veganos o vegetarianos, fuera de eso todo increíble:)
    Mexico, Male, 25-30
  • 10.0


    16 Apr 2022
    Great deal for a private room in Tulum where everything is overpriced! The staff was super friendly, and the included breakfast was simple but filling and very appreciated.
    Canada, Couple, 31-40
  • 9.7


    10 Mar 2022
    Lovely place run by really nice people. Big, comfprtable beds with fantastic pillows. Very clean and welcoming. Breakfast was great. Would recommend.
    Canada, Female, 31-40
  • 9.4


    23 Feb 2022
    Great experience at this hostel. Would've felt a bit safer at night if the front door had a legitimate lock & the dorm rooms had locks for each guest to get into their room. Other than that, the atmosphere was amazing, simple but delicious breakfast & beautiful rooftop patio. Very clean. Thank you for having us! 🤗
    Canada, Female, 25-30
  • 9.4


    21 Feb 2022
    Giovanna and Vincent are super helpful and playful, they always give out good vibes. The breakfast is free and amazing, they really do like to spoil their customers. Besides that, breakfast also a great way of meeting new people, which isn’t hard since the hostel is small and cosy. On top of all, they have the cutest little dog walking around, xhute !!
    Portugal, Female, 18-24
  • 9.1


    01 Mar 2022
    This place is straight good vibes. Owners are super nice and there is security 24/7. It was smack dab in the middle of downtown and the beaches, you'll definitely want to rent a bike but this is the case for all the accommodations nearby if you want to see a lot. There is sweet, sweet AC and there is a cute breakfast/kitchen set up on the roof. Only downside was the water pressure in the shower; it got the job done but if you have thick hair, you def won't be able to watch it.
    Canada, Female, 18-24
  • 6.3


    02 Apr 2022
    It’s nice for a couple of nights, includes breakfast ✌️
    Mexico, Male, 25-30
  • 6.0


    24 Mar 2022
    Impossible to wash your hair as the showers are so weak, there were only 2x usable plugs in a 4 bed dorm so not everyone could charge their phone, the rooms are boiling hot, the doors lock from the outside (??) so it feels really unsafe, also the breakfast doesn’t start until 10. The location isn’t great, you’d be better off staying either in the centre (near straw hat hostel) or down by the beach. However it was very clean, you get given a towel and it’s cheap for tulum.
    England, Female, 18-24
  • 2.9


    10 Mar 2022
    Shower is okey just no hot water, place is okey next to supermarket and other places to eat also close to collectivo to beach. Dust like in DUST everywere whole day, weird staff with attitude, its a VEGAN hostel like wtf so your not even allowed to make your own food other then vegan why not just put in the title vegan hostel... (Guess because it wont sell then lol), Room door was open 24/7 and even broke down, no hot water, no social group cause again who goes to a vegon hostel 😂
    Netherlands, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe