Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

This is a newly built Hostel, so it's pleasantly, spotlessly clean and reassuringly solid.

It's also beautifully simple, built and decorated by the local Mayan builders and artists. Our staff is smart, incredibly helpful, conscientious and very cosmopolitan.

Chalupa sits right at the start of the town, on the road to the beach, which is an easy walk -- or you can rent a bike or catch a cab or bus right in front of the Hostel.

There are markets, rental and tour shops, and banks with ATM's nearby. We offer free Wi-Fi, a vegetarian kitchen, air conditioning at night, relaxing lounge, a huge rooftop patio.

Accommodation Information

Hostal Chalupa has:
-One 4 bed ensuite dorm (4 beds in total)
-Two 5 bed ensuite dorms (10 beds in total)
-Two Private ensuite (4 beds in total)
Check in: 15:00

Check out:13:00

Cancellation policy: 24 hrs

Credit card not accepted

Location Information

Great location 15 min walk from downtown or ADO Bus Station, and 10 min drive to the beach, next to the 7 Eleven on the road to the beach. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.8

  • Location 8.6

  • Staff 8.8

  • Atmosphere 7.5

  • Cleanliness 7.6

  • Facilities 7.4

Latest Reviews

  • 10.0


    25 Jul 2021
    Great friendly staff and facilities. Would recommend!
    Netherlands, Female, 25-30
  • 9.7


    05 Jun 2021
    Vinnie is awesome! He and his wife are covered in tattoos and so sweet. Very helpful and kind. Ultra chill. Very cool layout of the building and everything
    USA, Male, 25-30
  • 9.7


    01 Apr 2021
    This was the perfect place for us to stay as a couple, super chilled vibes, friendly and the owner Vinnie is very welcoming. We had the double bed dorms which are great, spacious rooms with the ensuite bathrooms all cleaned daily. Value for money is great here especially as it includes the free breakfast, Location is good, on the road to the beach, close to the supermarket and lots of street food vendors. Nice area to chill on the balcony and nice swimming pool. Decent wifi. Would recommend!
    England, Couple, 25-30
  • 9.7


    01 Nov 2020
    Hostel Chalupa was perfect. It's a hostel, not a luxurious airbnb, but if you need a comfortable place to crash, with a chill vibe, or a safe place to ditch your gear while you explore tulum, I highly recommend them. It's perfectly located, the door guy is super friendly, and the bed was pretty comfy, what more can you ask for.
    USA, Male, 25-30
  • 9.4


    24 Feb 2020
    My friend and I loved this place, one of the best hostels we’ve ever stayed in. Cheap bike rentals, bunk beds are double beds,hot showers, beautiful pool in the center of the hostel which is cleaned daily and so refreshing, lovely staff with fantastic taste in music and makes good eggs in the morning. Great WiFi and really decent storage in the rooms for backpacks. And it’s just accross the road from a 7 eleven and a big supermarket with an awesome taco place in the parking area of that. Thanks❤️
    England, Female, 18-24
  • 9.4


    24 Jan 2020
    Well located hostel big dorms only 5 bed bike to rent for 75 pesos/ day free water refill vegetarian kitchen not allowed to cook meat Quiet friendly hostel Roof top could me more well maintained but you have hamac and chair to relax Swimming pool but nobody was using it
    USA, Female, 41+
  • 8.6


    18 Jan 2021
    After staying in several hostels in Tulum this one is the best cheap one. Just about 10 bucks breakfast included, most of the staff is super chill.
    USA, Male, 31-40
  • 7.7

    Very Good

    01 Apr 2021
    The staff is nice and welcoming. There is a very fine breakfast included. Lack of atmosphere though.
    Israel, Female, 18-24
  • 7.4

    Very Good

    24 Jan 2021
    Nice hostel, the pool was empty for the time of our trip which was very sad! They had bike rentals and a kitchen to use. The beds in the dorm were pretty awful and there were a lot of mosquitoes. The breakfast was average and the guy cooking it always seemed surprised when you asked for breakfast! Haha all in all nice place between the town and beach
    England, Couple, 25-30
  • 3.4


    16 Mar 2020
    Es passt alles nicht zusammen. Kann man nicht empfehlen.
    Germany, Male, 31-40
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • 24 Hour Reception
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Restaurant