Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Hostal Chocolate is a friendly and stylish hostel set in an old house but with new facilities, ideal for all types of backpackers looking for a magnificent stay with excellent service. There is a 24-hour front desk and the hostel is located in the heart of Oaxaca.

As we are located in the centre of the city of Oaxaca, the hostel is surrounded by some museums and you will enjoy a variety of finest restaurants and bars. Yet the hostel is located on a quiet street which ensures a good night sleep.

Hostal Chocolate offers spacious, modern and comfortable rooms. All rooms have private bathroom and toilet. The beds have comfy mattresses perfect for a relaxing stay in Oaxaca. Every bed has their own bed light and socket.

Hostal Chocolate policies and conditions:

Check-in time starts at 3 pm.
Check-out time is 12 pm.
Please advice your arrival time.

Payment types accepted at this property: ONLY CASH

Cancellation policy: 72 hours before arrival.



24-hour reception.

No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.4

  • Location 8.7

  • Staff 8.0

  • Atmosphere 7.5

  • Cleanliness 7.5

  • Facilities 7.6

Latest Reviews

  • 10.0


    24 Feb 2019
    Beautiful building in the heart of Oaxaca.
    USA, Female, 41+
  • 9.1


    04 Mar 2019
    Helpful staff, good facilities and rooftop terace.
    Croatia, Male, 41+
  • 8.9


    03 Nov 2019
    Beautiful building but the beds have plastic on them- so you are uncomfortable in your bed and you can hear every toss and turn. Not acceptable, not enjoyable. Staff were nice. Showers were lovely.
    England, Couple, 25-30
  • 8.9


    11 Mar 2019
    Great hostel, good location with friendly staff!
    New Zealand, Male, 25-30
  • 8.0


    31 Aug 2019
    At all its a pretty cool Hostel with a nice rooftop. The kitchen could be better equipped and our bedsheets weren’t really clean but the stuff is awesome! :)
    Germany, Couple, 18-24
  • 7.7

    Very Good

    07 Jun 2019
    I chose this hostel considering the price-value, and the first problem was that it said breakfast included. When we arrived, the girl at the reception said the price I paid was different than the regular one and I hadn't any breakfast included, and I had to pay for it. Then the room was extremely hot, there were 8 beds and 1 fan, just a fan for 8 people and the 30 grades temperature of Oaxaca, the room didnt look as the pictures and no towels were included. There's a lot of noise
    Mexico, Female, 18-24
  • 6.6


    29 Oct 2019
    The bathroom wasn’t very clean. Also wet floor. Only 1 bathroom/toilet in dorms. So also a queue for the shower in the morning. Might have a suspicion about there being bedbugs
    Denmark, All Female Group, 18-24
  • 5.4


    02 Nov 2019
    The staff (and their friends!?) will sit around the courtyard, drink, and play loud music during the day. Apart from taking up the space from actual guests, this is super loud so good luck if you’re trying to rest or sleep or relax. They don’t care about that. Also, too many people in the rooms and there’s definitely not enough charging outlets. There was nowhere to charge my phone close to my bed so that wasn’t good. Also the sheets didn’t look or smell clean. I didn’t even get a towel.
    Mexico, Male, 18-24
  • 4.6


    14 Feb 2019
    THIS HOSTEL HAS BED BUGS, DO NOT STAY HERE! They didn't tell any guests that checked in about the infestation and have done the bare minimum to deal with the issue. Honestly, if you stay here, the chances are you will get bitten, and it will ruin your travels. They didn't seem to care that I had been affected and said the bed had been cleaned. I moved beds to a newly 'treated' bed and continued to get more bites. My bites took 4 days to show up and my boyfriend now has them - 7 days later.
    England, Couple, 25-30
  • 4.0


    19 Apr 2019
    No water in the toilets and bathroom for the whole night and morning I left. Book a transportation, I paid the day before and the staff didn’t confirm with the company so I had to wait 2 hours. Staff not really helpful. Breakfast start (lately) at 8am. I could see fruits and coffee were ready at 7.40 and they woudn’t serve us before 8am even if we were 3 waiting included the waitress. If you want to keep a chill backpack spirit, avoid yourself the stress to go there.
    France, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Vending Machines
  • Wi-Fi