Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

The Coloane Hostal is a small guesthouse located in the center of Puerto Natales, which strives to provide its guests with a warm and comfortable stay travelling to or returning from Torres del Paine, or perhaps, to chart a new route

Rest, peace and literature.
See the services we make available to complement your adventure through the land of wind.

Warm and soft wool for a good rest.

We have different types of rooms and all our beds are warmed with the best handmade woolen blankets...

check in: 14.00
check out: 10:00 am
breakfast included
credit cards not accepted
cancellation policy 48 hours
+9pax group bookings not accepted View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 9.0

  • Staff 8.0

  • Atmosphere 6.5

  • Cleanliness 9.5

  • Facilities 7.5

Latest Reviews

  • 10.0


    07 Feb 2018
    Juan was very helpful and friendly. Nice breakfast provided (he has a toaster, which we enjoyed using). We had two separate stays at the hostel, one before the W and one after it; both rooms were comfortable and clean.
    New Zealand, Couple, 41+
  • 10.0


    19 Jan 2018
    Cosy little hostel, Juan was a very friendly helpful host and we had a very pleasant stay.
    Australia, Couple, 25-30
  • 10.0


    11 Jan 2018
    Juan was a very great host. We have to come back earlier from W trek due to bad weather and he helped us to find nearby lodge who can accommodate us until our check in date. We really appreciated your help! The place was nice, proper breakfast, and close to city center. He also an excellent guide by giving lots of good restaurant. Really recommended to stay in Juan’s place whenever you are in Puerto Natales!
    Indonesia, Female, 31-40
  • 10.0


    02 Jan 2018
    We loved our experience at Hostel Coloane. The space is thoughtfully set up and very accommodating and the owner is welcoming and very helpful. We would gladly stay here again and recommend this place to anyone who might be in Puerto Natales.
    USA, Couple, 31-40
  • 10.0


    20 Nov 2017
    Only a few blocks away from all the restaurants and shops in the centre, very welcoming owner who cooked up one of the best breakfasts we've had so far on our 5 week trip in Argentina and Chile. Nothing fancy, and no eggs (not needed in my book) but well done, with fresh fruit, proper coffee, yogurt and nice jams. Only one reading lamp and shower cubicle on the small side but very nice all the same. We'd be happy to go back.
    Sweden, Couple, 31-40
  • 9.7


    09 May 2018
    Initially booked for 2 nights but they let us move the date of our second booking after a mix-up with our buses. Stayed for a further 2 nights while trekking to the Torres del Paine. Juan and Malin were really helpful with advice about routes/companies. Breakfast was ready and laid out waiting for us even for our 6am starts! Beautiful kitchen with a wood-burning stove. Whole house very warm. Beds comfy. Easy walking distance to main street/supermarket but a short taxi from bus station ($1500clp)
    England, Couple, 25-30
  • 9.4


    12 Jan 2019
    I thoroughly enjoyed my stay at Hostel Coloane. The rooms were spacious and clean, breakfast was fantastic and the hostel had good kitchen facilities. Juan (host) was also incredibly helpful with info about places to eat, shop etc and even transported our bags to another hostel during the W trek to save us from going back to Coloane. In summary, great stay and I highly recommend.
    Australia, Male, 25-30
  • 9.4


    03 Feb 2018
    Excellent little hostel to host you before and after Torres Del Paine. Juan, the owner, is a very nice person.
    Israel, Male, 31-40
  • 9.1


    14 Dec 2017
    Beautiful log cabin, nice and cosy. Host was delightful as was the breakfast. He even let us stay in the house for a few hours before leaving when he wasn’t there.
    Australia, Couple, 18-24
  • 7.1

    Very Good

    16 Mar 2018
    It was a nice but basic place to stay, very small, clean and decent location with friendly staff. More a house than a hostel with no real common area to relax.
    England, Couple, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Towels Included
  • BBQ
  • Book Exchange
  • Cots Available
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Café
  • Tea & Coffee Making Facilities