Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


Additional Terms and Conditions


The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:


Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Just 20m from Plaza Mayor and 50m from Puerta del Sol, Hostal Cruz Sol is ideally located for all sightseeing at all the major tourist attractions.

We are close to all the most important museums including Museo del Prado, Museo Reina Sofia and Museo Thyssen.

You will also find the historical city centre where you can visit Palacio Real, the Plaza Mayor and the Cathedral.

Our hostel has 10 quiet and comfortable rooms and our privileged location allows our guests to enjoy a wide range of entertainment too including bars, discos, theaters and cinemas. If shopping is your thing we are just 100m from the El Corte Ingles department store and Preciados Street.

When it comes to eating out the best restaurants in the city are in the Plaza Mayor and Arco de Cuchilleros so you will also be spoiled for choice. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 9.4

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 8.6

  • Facilities 8.3

Latest Reviews

  • 10.0


    08 Oct 2017
    This is a very small hotel, but perfectly adequate for our 1-night stay in Madrid. The location is excellent, near the subway line and easy to get from the airport and to the train station. Conveniently located between two major plazas with lots to see and do. The staff were very helpful and friendly. After traveling from the USA overnight, they had a room available and allowed us to check in at noon...which was a blessing. We had a room with 2 twin beds and our own bathroom!
    USA, Female, 41+
  • 10.0


    10 Sep 2017
    Excelente ubicación y el personal muy cálido y de suma ayuda para todas las situaciones. Muy recomendado
    Argentina, Female, 31-40
  • 10.0


    02 Jul 2017
    Loved Madrid & this accommodation was really good
    Australia, Female, 18-24
  • 10.0


    19 Mar 2017
    This hostel is one street over from Plaza Mayor and less than a five minute walk to Sol and the nearby taxi stand (nice for getting back to the airport). Hostel is not super hip- more of a nice place to lay your head and not a place to meet people. But the rooms were spotless, the en suite bathroom clean as well, owners communicated well. Had no issues at all. Bank for your buck is unparalleled at this hostel. Stayed in a 2 single bed room with private bath and balcony.
    USA, Mixed Group, 25-30
  • 9.4


    14 Oct 2017
    This is a bargain in a great location. Short walk to Plaza Mayor and Sol. Lots of really good restaurants and tapas bars within a short walk. The rooms are small, and the hotel is not fancy, but it had everything that I needed. Highly recommended.
    USA, Male, 41+
  • 9.4


    24 Jul 2016
    Great location! Everything you need except self catering facilities. Would stay again.
    England, Couple, 25-30
  • 9.1


    24 Nov 2017
    The hostel was very central to everything. Clean and comfortable. The staff very friendly and willing to assist with printing off tickets and advice. I gave atmosphere a 3 rating as there was no interaction with other guests.
    Australia, Female, 41+
  • 8.9


    22 Sep 2016
    Great little place very central to bars/ restaurants and tourist spots. Charge to use the safe in the room - and i mean EVERYTIME you open it! You put a euro (or 2 euro i cant remember) in the back of the door and you can then lock it. When you open it it opens and keeps your coin - so to relock you need another coin. We stopped using it after we realised. Great place though. Not a 'party' hostel (which is good for us) so bear that in mind.
    England, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Cots Available
  • Elevator
  • Hair Dryers
  • Parking
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
Food & Drink
  • Café