Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostal Doña Ari is located in the center of Santa Clara, just 50 meters from Parque Vidal. Our two large and airy terraces are a great attraction, where you can enjoy excellent views of the city, especially the central square, surrounded by buildings from the 19th and 20th centuries full of history and traditions. We offer you breakfasts and dinners, with a wide variety of traditional Cuban meals and international cuisine, exquisite dishes with detail and typical flavours that will make you feel enchanted with our menus. The cocktail bar is also one of our offers that you can enjoy on the comfortable outdoor terraces. For your greater satisfaction and enjoyment, we offer you massage services with experts in the matter that will make you release all the stress and feel relaxed and free.

Hostal Doña Ari is located in the center of Santa Clara, just 50 meters from Parque Vidal. Heart of the cultural life of this city, where you can find the main shopping centers, theatre, cinemas, library, nightlife and cultural centers, restaurants, cafes, bus stops, museums and galleries. These and many more just a few steps from our house.

This beautiful residence presents an eclectic modern style, artistically decorated with striking and beautiful works produced by one of its hosts, who is a professional artist, where excellent aesthetic taste prevails. It has two spacious rooms with individual bathrooms where you will find great comfort and hygiene, the ornamentation of the same invite you to feel relaxed in a cosy and safe, with open spaces decorated with magnificent works of art.

Hostal Doña Ari's Policies & Conditions:

Check in from 09:00 am.
Check out before 12:00 noon.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included - 5.00 CUC per person per day.

No curfew.
24/7 Reception. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    25 Jul 2018
    A very professionally run place, probably the cleanest house and best facilities we saw in Cuba. Excellent English spoken by the hosts.
    Finland, Couple, 25-30
  • 10.0


    16 Jan 2018
    This charming casa in a great location metres from the main square in Santa Clara is run by a delightful, lovely lady and her family. The casa itself has a wonderful arty feel which immediately put me at ease. My room was lovely with louvre doors that opened on to a small balcony. The fridge was well stocked with water and drinks of all types. They have a rooftop terrace where you can have breakfast or chill in the afternoon sun. Good English spoken by the host and her family. Highly recommended
    England, Male, 41+
  • 10.0


    03 Jan 2018
    The hostel was very nice and the staff was very friendly! The location near the citycenter was perfect!
    Austria, Female, 41+
  • 10.0


    12 Aug 2017
    Right in the centre, the room was very clean, fridge with water, clean sheets and towels and soap. Also has a balcony with fans and air conditioning. The host is lovely and helped us book taxis and plan our tour of Santa Clara. Would 100% recommend.
    England, Female, 18-24
  • 10.0


    23 Jul 2017
    We loved this hostel in Santa Clara. They were so welcoming and helpful. We loved the house. It was like an art gallery filled with the daughter's amazing pieces of art. The house was in the centre of town. The breakfast was delicious! It was like a 4 course meal. It filled us up for the day. I would highly recommend this casa. Wish we had stayed longer.
    Ireland, Female, 31-40
  • 9.7


    26 Dec 2017
    Just fantastic! The location couldn't be better and our hosts were the friendliest and most helpful we had across our entire trip in Cuba. Thank you so much for all your help!
    Scotland, Couple, 31-40
  • 9.4


    06 Apr 2018
    Great hospitality, location in the citycenter. The room was nice and clean. We would seriously recommend to stay here!
    Netherlands, Couple, 25-30
  • 9.4


    25 Mar 2018
    Really lovely place to stay! Such a nice family and so helpful with things to do in the area. Really nice rooftop area as well where you can have breakfast. Great location very close to main square.
    England, Couple, 18-24
  • 9.1


    06 Jun 2018
    Great host who would do anything for you. Great breakfast and nice room. Only stopped one night would of done more if I could. She recommended a great restaurant.
    Ireland, Male, 31-40
  • 6.0


    08 Dec 2017
    Unfortunately during our stay a large amount of money went missing from our luggage while it was in our room. This put a severe dampner on what was otherwise a good hostel
    England, Male, 25-30
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  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Café
  • Meals Available
  • Restaurant