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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

48 hrs. Cancelation .

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

Hostal El Arbol

Calle Eduardo de la Barra # 29 , La Serena, Chile
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

HOSTAL EL ARBOL (Downtown) is a beautiful and cosy hostel, located in the heart of the colonial downtown of La Serena, and only 4 blocks away from the bus station.

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 9.3

  • Staff 9.7

  • Atmosphere 8.9

  • Cleanliness 9.5

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    15 Aug 2018
    Great place to stay.
    Canada, Male, 25-30
  • 9.4

    Superb

    18 Jun 2018
    Really good hostel. Nice staff, super breakfast, good location. The only snag is the bathroom size, which is really small, but clean.
    Italy, Male, 41+
  • 9.1

    Superb

    09 Aug 2018
    good people but a bit boring. Kitchen is pretty small, but cute.
    USA, Male, 41+
  • 9.1

    Superb

    28 Jul 2018
    Lovely hostel. Staff were helpful and friendly. Breakfast was good and the beds were very comfortable (cold at night though!!). Excellent location; everything was within walking distance. Only downside was that the showers weren’t reliably warm and the kitchen was very small, which made meal times difficult if everybody cooked- plenty of places to eat out nearby though!
    England, Mixed Group, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
Services
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Not Included

Things to Note

Please note:
Check-In: 13:00 until 21:00
Check-out: 11.00

Cancellation policy:
Low Season( April - November ) : 1 day in advance.
High Season (Dec - March): 4 days in advance
Customers can cancel their reservation free of charge during Low Season up to 1 day before the reservation date . Failure to cancel within this time will result in a cancellation charge equal to 1 night.

Breakfast is included in the price.

Tax not included in rates shown.

Payment only cash.


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