Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

24 HOURS

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.9
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The house is run by experienced and helpful staff who are always on hand to answer any queries about the local area and book tours.

All rooms are furnished and decorated. Cleaned every day, the large and equipped kitchen is made available for communal use. There is also a Non - smoking area on the front, a beautiful courtyard - garden on the back with chairs to chill, and an open space upstairs to relax, read, or more.

Situated in El Centro district of San Cristobal de las Casas you can find all major attractions within walking distance.

Please note:
Cancellation Policy: 48 hours; late cancellations and no shows will be charged the amount of the first night

Check in time: 12pm
Check out time: 11am
Only Cash accepted as payment on arrival.
Breakfast Not Included.
Taxes Included

Please advise of arrival time upon booking.

At the moment we have recruited two new members of staff, Pozol the Dog and Gustavo the Cat. For this reason we do not accept other animals. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 10.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 8.0

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    11 Jan 2019
    I really enjoyed my stay here. Everything was great and I will come back here again.
    USA, Female, 31-40
  • 10.0

    Superb

    28 Nov 2016
    Great place, great people. I was to stay for a week, changed it to two and still it wasn't enough. Will definitely go back.
    Greece, Female, 31-40
  • 9.1

    Superb

    13 Dec 2016
    Beds are nice, rooms big, facilities ok and it's relaxed and peaceful. Good cheap option!
    Spain, Mixed Group, 31-40
  • 8.6

    Fabulous

    28 Dec 2016
    Teeming garden atrium and comfortable welcoming rooms. Off the Main Street, so you can avoid the noise. Can't sleep in too late though, checkout is at 11. Wifi works well in rooms. Tv with cable. Nice shower and bathroom. Free water in common areas. Great location. Was sad to leave.
    USA, Male, 25-30
  • 8.0

    Fabulous

    12 Jan 2017
    Great low budget hostel but don't expect a hot shower (warmish for first 5 mins) or a clean kitchen. The staff were amazing though, water refills and the location was pretty good but the whole town is noisy in the morning. There were a lot of long term guests who weren't welcoming at all.
    England, Female, 31-40
  • 7.4

    Very Good

    14 Jan 2017
    Good hot shower, nicely decorated, friendly staff and good location. Could be a bit cleaner and bed wasn't the comfiest.
    England, Couple, 25-30
  • 7.1

    Very Good

    11 Mar 2017
    Nice Hostel und Staff, but the beds were terrible! You have to sleep I a tiny room with no windows and thus hardly air to breath. The bed and especially the mattresses where old and not comfortable.
    Germany, Male, 31-40
  • 6.6

    Good

    17 Aug 2018
    We had a double bed in a private room and the bed was one of the worst I've ever slept on. One side of the mattress was completely collapsed and you could feel the springs grind with every move. Kitchen and bathrooms were not particularly clean either, and the kitchen was particularly well equipped.
    Scotland, Couple, 31-40
  • 6.0

    Good

    13 Feb 2017
    Like a previous guest said- felt a bit cliquey amongst the longer-term residents... we felt a little uncomfortable / like we were encroaching... wasn't the cleanest place but fine for a night or two. Gets super cold at night!
    England, Couple, 25-30
  • 4.0

    Rating

    14 Apr 2017
    Pretty dirty and unwelcoming hostel, looks and feels like a prison... Very bad beds, poorly equipped kitchen. It's easy to find a much better place in San Cristobal for the same price.
    Canada, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's


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