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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Si se cancela con 48 horas de anticipación no se efectuara el cobro por parte del Hostel.

Additional Terms and Conditions

El Hostel tiene habitaciones con baño privado de diferentes tipos y tamaños, al igual que dormitorios de diferente número de camas,
hay Lookers en todo de el establecimiento, y Circuito Cerrado de TV.

Additional Info:

Se les ofrece actividades mapa gratis, tours en Bicicletas, Caballos, Caminatas, Alquiler de Motos, Bike... y mucho mas....
El uso de la Chimenea y BBQ esta incluido tambien la Cocina Equipada.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Hostal Estrella de Agua

Salento, Quindio, Colombia, Carrera 5ta # 6-24 , Salento, Colombia
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Helpful Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hostal Estrella de Agua, is a farm house, located one block from the plaza, with a great view, garden view corridors, a large patio for camping, nice garden, rooms for every need and taste, kitchens , spacious bathrooms, closed circuit tv, WI FI, hot water, fireplace, BBQQ, TV room, book exchange, 24-hour service.


Please note:

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00 to 19:00 .
Check out before 10:00 - 11:00

Payment upon arrival by cash, credit cards, debit cards.
Taxes not included.
Breakfast not included.
No curfew.
Child friendly.

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 9.0

  • Location 10.0

  • Staff 6.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 10.0


Latest Reviews

  • 9.1

    Superb

    03 May 2017
    Good hostel in the town. Only stayed here for one night after a long bus journey to town. The bed was massive! We stayed in one of the double rooms downstairs and the bedroom was literally the bed and a tiny area to walk in
    Ireland, Couple, 25-30
  • 7.4

    Very Good

    07 Mar 2018
    Overall good. Though it seems like the staff is just recommending whichever activity company they are working with and no actual advice on other ones. Not super social.
    Denmark, Female, 18-24
  • 6.6

    Good

    27 Mar 2018
    Quite expensive for what it is... quite run down and not many bathrooms/lockers. Ended up camping one night and had to pay extra for a pillow (despite paying 56 000 cop for the tent). Nice outdoor common areas and comfortable beds. Staff told us wrong directions/info twice, but were friendly.
    England, Mixed Group, 25-30
  • 6.3

    Good

    26 Mar 2018
    Stayed for one night so can't comment on the atmosphere. Beds were comfy and place was fairly clean. Warm showers. Private room was way overpriced for what it was and 'ensuite' is a generous description. Better off staying in the dorms. Good location. Security of the room wasn't great and we weren't shown any lockers. Theres better value and better quality options in Salento but decent for a night.
    Northern Ireland, Couple, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Dry Cleaning
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Café
  • Minibar
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Pet Friendly
  • Taxes Not Included

Things to Note

Please note:

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 13:00 to 23.00
Check out before 11:00

Important aspects Check-in takes place from 1:00 p.m. to 10:00 p.m. Departure before 11:00. Payment on arrival in cash, credit card, debit card. (surcharge for cards) This property can pre-authorize your card before arrival). Taxes included. Cancellation policy: 24 hours before arrival. Breakfast not included General: common areas inside the hostel close at 11pm. The reception is available from 06:00 to 22:00. Please inform us if you are arriving after 23:00.


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