Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostal Familia Leo is located just 200 meters from the main avenue (Prado-37th Street) of the city of Cienfuegos. Great location for an unforgettable stay in Cienfuegos. The Hostal Familia Leo, home of a young family with several years of experience in renting rooms. The house, colonial style, has large common areas including living room, terrace with barbecue and two comfortable separate rooms. The hostess prepares delicious international meals and specializes in Italian food. The owners speak English, Spanish and Italian. As additional services not included there are: bay trips, dance classes (salsa and merengue), cocktails, own transportation, bicycles rent, parking, guide, laundry and breakfast, lunch and dinner.

The Hostal Familia Leo is located in the middle between the Historical Center (with plazas, museums, shops) and the modern beach area (with hotels, attractions, restaurants, and night clubs). It’s also just 200 meters from the main street (Prado or 37th Street) and 400 from the Malecon.

The Hostal Familia Leo has two comfortable separate rooms, each with air conditioning, fan, TV, refrigerator, stereo and hot and cold water. One room can accommodate 2 people and the other 3 people.

Hostal Familia Leo policies and conditions:

Check-in time starts at 07:00 am
Check-out time is 13:00 pm

Payment types accepted at this property: only cash.

Cancellation policy: 72 hours before arrival.

Taxes included.

Breakfast NOT included. Extra -fee: 5 CUC per person/day.


Guests must present a valid passport.

24-hour front desk.

No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 10.0

  • Location 9.4

  • Staff 9.7

  • Atmosphere 9.1

  • Cleanliness 9.4

  • Facilities 8.9

Latest Reviews

  • 10.0


    06 May 2019
    Yeni is an amazing hostess, I literally did not want for anything while staying in her home. Great cook, knowledgeable of the surrounding area, clean and comfortable room with a private bathroom, and recommendations for reasonably priced transportation to the sights in Cienfuegos. Would definitely return on another visit to Cuba!
    USA, Female, 25-30
  • 10.0


    08 Jun 2017
    One of the nicest casas we stayed in during our holiday in Cuba. Yeni speaks excellent English (and apparently Italian) and can offer a lot of advice about where to go in Cienfuegos as well as reasonably priced trips to surrounding areas.
    England, Female, 25-30
  • 10.0


    23 Apr 2017
    This was an amazing Casa to stay in and Yeni and Pito were awesome hosts. They both spoke very good english, but were also exciting to help with my spanish. I loved staying at this Casa and have already recommended it to people I met on my travels. The property is very clean and the room had a mini bar with water, beer and soft drinks which was great because I could just pay the total used at the end. They also arranged for me to go to the beach, which was less than what others paid. 10/10.
    New Zealand, Male, 31-40
  • 9.7


    12 Jun 2017
    Lovely casa in the centre of Cienfuegos. The owners speak very good English and are very accommodating. About a 15min walk from el cubanissimo which is a great night out. Be careful that to get into the casa you need to ring the intercom and so if you are out late you will have to wake up the owners so they can open the front door. Also the breakfast is delicious.
    Italy, Couple, 18-24
  • 9.7


    30 May 2017
    Owners were great. They own a taxi and drove us to scuba center and airport. They also helped me arrange my scuba trip. Served us breakfast and helped with recommendations in the city. Would definitely return. They had air conditioning that worked well which was fairly rare.
    USA, Male, 18-24
  • 9.7


    13 May 2017
    In this hostal they really make you feel like family. They were eager to answer all of my questions about the country, what to do, and where to go. They were warm and shared some drinks an dancing, and their children are very sweet and fun to play with. The hostal they reserved for me in Trinidad, from friends of theirs, was equally great. Everything was clean, and they even lent me a beach towel. It was a 10-15 minute walk to anywhere you wanted to go. I would recommend this place to anyone.
    USA, Male, 18-24
  • 9.4


    30 Jul 2019
    Had a fabulous stay at Familia Leo. Very comfortable room, great location. I loved the extensive breakfast each morning. The owner was very helpful and took care very well of me - and she also speaks English very good. Cienfuegos turned out to be my favorite place in Cuba, also thanks to this casa. Highly recommended!
    Belgium, Male, 31-40
  • 9.4


    03 Jun 2017
    It was great staying in Hostel Leo. The hosts were very caring, helped us with directions and even organised a private tour for us to El Nicho with ongoing transport to Trinidad. They are a very nice couple, always signing and dancing. Gracias por todo!
    Netherlands, Female, 25-30
  • 9.1


    11 Jul 2019
    + Cheap price for a single room (not shared and with own bathroom) + They offer breakfast and dinner
    Germany, Male, 31-40
  • 8.3


    13 Apr 2017
    Located just two blocks off of the main street in Cienfuegos, Hostal Leo was perfect for us. The hosts were more than accommodating and helpful (even driving to pick us up in a different city when our bus fell through), and were very nice and entertaining. Good breakfast and security with a gym right next door.
    USA, Couple, 25-30
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  • Free City Maps
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Children's Play Area
  • Dry Cleaning
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Towels Not Included
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Meals Available
  • Minibar
  • Restaurant
  • Wi-Fi
  • Wii