Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostal Familia Leo is located just 200 meters from the main avenue (Prado-37th Street) of the city of Cienfuegos. Great location for an unforgettable stay in Cienfuegos. The Hostal Familia Leo, home of a young family with several years of experience in renting rooms. The house, colonial style, has large common areas including living room, terrace with barbecue and two comfortable separate rooms. The hostess prepares delicious international meals and specializes in Italian food. The owners speak English, Spanish and Italian. As additional services not included there are: bay trips, dance classes (salsa and merengue), cocktails, own transportation, bicycles rent, parking, guide, laundry and breakfast, lunch and dinner.

The Hostal Familia Leo is located in the middle between the Historical Center (with plazas, museums, shops) and the modern beach area (with hotels, attractions, restaurants, and night clubs). It’s also just 200 meters from the main street (Prado or 37th Street) and 400 from the Malecon.

The Hostal Familia Leo has two comfortable separate rooms, each with air conditioning, fan, TV, refrigerator, stereo and hot and cold water. One room can accommodate 2 people and the other 3 people.

Hostal Familia Leo policies and conditions:

Check-in time starts at 07:00 am
Check-out time is 13:00 pm

Payment types accepted at this property: only cash.

Cancellation policy: 72 hours before arrival.

Taxes included.

Breakfast NOT included. Extra -fee: 5 euros or dollars per person/day.


Guests must present a valid passport.

24-hour front desk.

No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 8.7

Latest Reviews

  • 10.0


    05 Nov 2019
    Great casa! highly recommended! Yeni was amazing, very organised, able to do some laundry here as well
    Australia, Female, 31-40
  • 10.0


    24 Sep 2019
    A great casa particular, but with a lot of rooms, so you will still meet other backpackers, good location, really nice stuff, it was clean and the house is really beautiful! Muy recomendable ;)
    Germany, Female, 18-24
  • 10.0


    21 Sep 2019
    Yeni couldn’t of done enough for me! Honestly fantastic hospitality. Great location and great value! Would 100% recommend. My Spanish is also very rusty and it helped a lot that Yeni could speak fantastic English. Thank you Yeni!
    Wales, Female, 18-24
  • 9.7


    28 Jan 2022
    Five-star service! Our time in Cienfuegos was really memorable. I'd really recommend this hostel.
    Wales, Female, 18-24
  • 9.4


    15 Mar 2020
    Yeni was so kind and lovely and spoke amazing english. We had a really nice stay and a great breakfast. We highly recommend!
    England, Couple, 25-30
  • 9.4


    27 Nov 2019
    My stay at Hostal Familia Leo was really nice. The casa is not really in the centre, but it takes you only around 8-10 minutes to get there. Our room was clean and the breakfast was delicious.
    Germany, Female, 25-30
  • 8.9


    29 Oct 2019
    Really nice place and very good hosts!
    Brazil, Male, 25-30
  • 8.6


    03 Oct 2019
    This was a great place to stay and amazing value for money, the host was incredibly friendly and welcomed us into her life.
    Scotland, Female, 25-30
  • 8.3


    26 Feb 2020
    Overall a nice place to stay, clean facilities, really friendly staff (speaking well English) and helping to organize some trips. Location is pretty much near to all main attractions.
    Austria, Female, 25-30
  • 8.3


    16 Sep 2019
    Yeni was very helpful with regard to helping plan activities when I first arrived and has plenty of time for her guests. The room I stayed in was spacious, clean, comfortable and has good air con. The casa felt very secure and you are given keys for the main door and your room door. It is perhaps not the best place for solo travelers looking to meet people since it is private rooms but otherwise it is an ideal place to stay in Cienfuegos if you decide to travel there.
    Scotland, Male, 18-24
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  • Free City Maps
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Children's Play Area
  • Dry Cleaning
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Meals Available
  • Minibar
  • Restaurant
  • Wi-Fi
  • Wii