Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The Flying Donkey Hostal is located on the centre of Otavalo City so you can enjoy everything that this wonderful place has to offer. The Property it´s really close from “Plaza de los Ponchos” which is a very popular point here in Otavalo. Our Hostel offers a wonderful Terrace, Solarium and Free Wifi connection all over the property.Here in Otavalo, the indigenous people are famous for weaving textiles, usually made of wool, which are sold at the famous Saturday market. Although the largest market is on Saturday, there is a very wide range of wares available throughout the week in the Plaza de los Ponchos, and the many local shops. The shops sell textiles such as handmade blankets, tablecloths. We can offer 24/7 Security so you can fell in total comfort while you are having a great time in the Property.

Ibarra is 21 km from Flying Donkey, while Tababela is 47 km away. The nearest airport is Mariscal Sucre Airport, 41 km from the property.

Our Bedrooms have cable TV, closet, communal kitchen, communal living room, dining room and laundry, some of them have private bathroom and the others and shared.

Flying Donkey Hostal Conditions & Policies :

additional cost for area cleaning and disinfection - 15% of the total reservation

Cancellation policy: 72 h before arrival.

Check in from 13:00 to 22:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
The property may pre-authorise the card

Taxes not included - 12.00%
Breakfast not included

Reception from 7:00 to 22:00
No curfew.
Maximum stay is 14 days View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.5

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.5

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 10.0


    30 Apr 2022
    Love these guys. The atmosphere is great. Location is awesome, two blocks to the Plaza de Ponchos, there's a beautiful church a block away with a nice produce market right next to it. Diego and Jelimar were incredibly kind and accommodating. Kitchen is nice, the terrace upstairs is wonderful, price was reasonable. 10/10 would stay again.
    USA, Male, 25-30
  • 10.0


    02 Mar 2021
    Good hostel in Otavalo, perfect for a few nights to visit the city and stunning scenery outside the city. The host Patricio appears to be dedicated to his work and to keeping his customers happy. I stayed for 3 nights. Location is good in the heart of the city, close to parks, and not far from the bus station.
    USA, Male, 41+
  • 10.0


    14 Feb 2021
    The staff was so so friendly and helpful, the room and entire place was clean, the bed was comfortable, the water was hot. The terrace has a beautiful view of the city, and it’s located right in the middle of town close to everything you need. We would definitely stay again.
    USA, Couple, 18-24
  • 8.9


    19 Nov 2021
    Hot water and wifi could be improved. The woman working at reception very friendly and helpful
    USA, Male, 18-24
  • 8.9


    25 Jun 2021
    Great location! Easy to walk to from the bus terminal and close to the Otavalo Saturday Market which is a MUST SEE!
    USA, Female, 31-40
  • 8.9


    29 Feb 2020
    Nice hostel. There's a nice rooftop which seems unfinished but was a great place to hang out. Helpful staff. It doesn't really include breakfast - just coffee and bananas.
    Canada, Couple, 25-30
  • 8.9


    16 Jan 2020
    Great hostel in a good location close to Plaza de los Ponchos. Kitchen is spacious and there’s a nice social/private balance in the atmosphere. Wifi is excellent
    England, Male, 18-24
  • 8.0


    01 Jul 2022
    Excellent location, friendly staff. The facilities can use a bit of an updating. Regardless, definitely a good pick for a visit to Otavalo!
    USA, Male, 41+
  • 4.9


    17 Sep 2021
    Well located. Shower were not cleaned. Central location. Hot shower. Very basic
    France, Female, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Steam Room
  • 24 Hour Reception
  • 24 Hour Security
  • Late check-out
  • Reception (limited hours)