Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Our Hostels have privileged locations with access to the main points of interest for each type of traveler: parks, plazas, transport, night spots, among others.
We connect our guests with the feeling of Chilean culture and much more.
We unite people from all parts of the world, we are motivated by connection, closeness and new friendships. We do not know what boredom is, we always have projects and we create memorable experiences. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.7

  • Staff 9.9

  • Atmosphere 9.3

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    03 Nov 2019
    Hostel Forestal was great!! Despite the protesters in the area the hostel was safe and was a great stay. Cas and Juan at the front desk made my stay amazing and organised social events so that everyone got to know each other. Would highly recommend!
    Australia, Female, 25-30
  • 10.0


    17 Oct 2019
    This really is an excellent hostel. Every staff member is helpful, the facilities are great (including a very well equipped kitchen), and the location in Barrio Lastarria is close to all major attractions with good restaurants nearby.
    Australia, Male, 31-40
  • 10.0


    17 Oct 2019
    We were there during the riots last week and the staff were very helpful and calm in sorting things out.
    Barbados, Couple, 25-30
  • 9.7


    14 Oct 2019
    Nice hostel, with friendly and helpful staff. The location is great and close to the major points. The hostel has tours (one of which I took to Isla Negra and was one of the WORST tours I did on my entire Chile trip); so I recommend doing your research and looking up reviews before you book anything. My room was next to the smoking room so any time I opened the window for fresh air it would smell like smoke. Nonetheless, this is a hostel so you can’t be picky. The staff definitely made up for it
    Canada, Female, 31-40
  • 9.4


    18 Oct 2019
    Stayed here twice, second time was during the Santiago riots. The staff were amazing and Cassandra and Juan made us feel really safe. They even managed to get pizza for everyone when we were trapped in the hostel. Really social atmosphere, perfect location next to downtown and really good facilities. Overall, one of my favourite hostels in South America!
    England, Male, 18-24
  • 9.4


    17 Oct 2019
    Lovely staff, fun activities in the evening and free breakfast in the morning! Rooms are quite small but there is a nice communal space and a huge kitchen.
    Wales, Female, 18-24
  • 9.4


    16 Oct 2019
    Had the best time staying at Forestal, the staff were very helpful and super friendly. The atmosphere is very social and the location is very central, very easy to get around.
    England, Female, 18-24
  • 9.1


    27 Oct 2019
    Staff were wonderful - helpful and caring especially with the riots happening.
    Australia, Female, 31-40
  • 8.9


    16 Nov 2019
    Great hostel, very well located and with great atmosphere!
    Portugal, Male, 25-30
  • 8.6


    15 Oct 2019
    Great location and the breakfast is nice. Unfortunately, some rooms are very noisy because of the proximity of the common room and of the street (especially the 4 bunks beds one).
    Canada, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi