Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 1 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our Hostels have privileged locations with access to the main points of interest for each type of traveler: parks, plazas, transport, night spots, among others.
We connect our guests with the feeling of Chilean culture and much more.
We unite people from all parts of the world, we are motivated by connection, closeness and new friendships. We do not know what boredom is, we always have projects and we create memorable experiences. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 10.0

  • Location 10.0

  • Staff 9.7

  • Atmosphere 9.0

  • Cleanliness 9.7

  • Facilities 9.0

Latest Reviews

  • 10.0


    12 Mar 2020
    Our stay was great, and the staff were unbelievably helpful during the protests and keeping us informed. The protests were close to the Hostel however the protestors pose no threat to you so it was fine! The staff were really nice and often made drinks for everyone to enjoy. We were there during all the border closures and they were really helpful again, allowing us to use phones, print tickets etc. The hostel itself is really cool with lots of common spaces which are kept very clean.
    England, Female, 18-24
  • 10.0


    12 Mar 2020
    I really enjoyed my stay at Hostel Forestal. Highlight was the friendly, welcoming and helpful staff. As a solo traveller it was easy to make friends there as well. The central location is great, but also means close proximity to the protests which occurred on the Friday evening. Despite them being so close, I felt safe in the hostel and getting around the local area. I would definitely come back. Thank you HF team!
    Australia, Male, 25-30
  • 10.0


    03 Mar 2020
    I stayed here and at Case Aborigen. This is the slightly more lively atmosphere, with perhaps younger guests too. Despite that it's still a chilled, safe space close to the city centre, on a back street close to where the protests occur. Rooms and beds all good. Large lockers in the rooms. USB sockets at each bed very handy. It has lots of very comfy shared space (lounge with sofas, dining space) and I felt very comfortable chilling out, and felt that it's good for meeting others. Would return.
    Scotland, Male, 31-40
  • 10.0


    19 Feb 2020
    Was a fantastic experience for my girlfriend and myself. It was our first point of call on our 4 month South America trip and we felt safe, well looked and loved every second in this hostel. A really brilliant place filled with brilliant people. Many thanks guys for helping us make great memory’s
    England, Couple, 31-40
  • 9.7


    02 Mar 2020
    Did a great job throughout protests!
    USA, Male, 31-40
  • 9.4


    09 Mar 2020
    Very good hostel in a great location (very close to protests but we never felt unsafe) Good facilities and very clean Friendly staff +++
    Australia, Couple, 31-40
  • 9.4


    21 Feb 2020
    Hostel right in the centre of Santiago, close to a lot of cool areas and sights. When we went protests were on but we never felt unsafe as staff was brilliant. Room was decent, we were told it would be cleaned everyday but unsure that happened. Anyway we were happy to be there for 3 days!
    England, Female, 31-40
  • 9.4


    12 Feb 2020
    Truly excellent property - super staff, good breakfast and good vibes. It’s not too far from the demonstrations so some days it’s best to be a bit careful on timing, but the hostel is super safe with a secure door and a 24/7 reception. The beds are great too! I slept like a baby :)
    France, Male, 25-30
  • 9.1


    18 Mar 2020
    Nice staff, nice location (however watch out for the ongoing protests), very clean. nice living room to hang out in! Would stay there again next time I’m in Santiago!
    Switzerland, Female, 25-30
  • 6.0


    02 Mar 2020
    The staff were nice but that’s the only good thing. It’s right in the middle of the protests, the room I was in had no key so was just open all the time and we had tear gas in our room. It didn’t really have any atmosphere because of the protests and there was nothing on in the evening. Also the facilities are pretty tired.
    England, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Santiago

View all Award Winners