Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

You have 10 days previous your arrival to cancel. If you dont do it on time, we will charge the total for the first night.

Additional Terms and Conditions

We do not accept pets, alcohol and absolutely prohibited to smoke inside the rooms only in the terrace. (fee will be charge ACT 78-2008)

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Our room have single beds and some have bunkbeds, this is for your knowlage that some people might stay in the top bed.

Also if the group want some meals, we want you to let us know previous arrival, and also if you have special diet.

The rooms are in 2nd and 3rd floor and we dont have elevator, just stairs.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Guatefriends

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hostal GuateFriends Bed & Breakfast is only one minute drive from La Aurora International Airport. Airport transportation to and from is included in your stay with us!

GuateFriends is a perfect example of traditional Guatemalan ambiance coupled with modern Guatemala style, excellent foods and unparalleled customer service. Our Bed and Breakfast is family owned and located in one of the safest areas of Guatemala City.

Our rooms are comfortable and welcoming. We offer four options according to your personal preferences: single, double, triple, and shared rooms. While our guest, your stay will include the comforts of home with hot water (we always have hot water!!!), personal towels and linens changed daily.

We also provide Lunch and dinner which is unheard of at B&B's/hostels in Guatemala. Breakfast is included and is provided from 7AM - 10AM. organic coffee are served throughout the day.

GuateFriend's also gives travel advice and can book reservations for travel for our guests, and cell phone rentals while you travel throughout Guatemala.

Free and unlimited wireless or PC internet.

We also work only with INGUAT (Guatemala's National Tourism Bureau) approved private tour companies that will pick you up from GuateFriends B&B and bring you back when the tour is over. (Some of the tours include day excursions to the volcanoes, and the cities of Panajachel, San Pedro, La Antigua, and Chichicastenango. Tours are also available to the Mayan Ruins at Tikal, Peten, Coban, Quetzaltenango, Monterrico, Retaluleu and many other exciting destinations.)

GuateFriends Bed & Breakfast traditional style and friendship promises to make you a part of the Guatemalan family and invites you to stay with us anytime you visit our great country.

By booking with, you acknowledge that you and/or all those in your party fully understand and accept the terms of their policy and our policies contained.

We accept visa, master card, american express, diners club international, jcb, us dollars, & quetzales (guatemala currency).

Travel to Guatemala City with our B&B packages:
Our rates include:
Guatemalan Breakfast
Free transfer to and from La Aurora International Airport

Other services:
Laundry Service (In-House)
Economic Taxi service (In-House)
Private Taxi service (In-House)
Shuttle Service Every Day & Tours (In-House)
Private Tours (In-House)

Tax Not included View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.8

  • Security 9.3

  • Location 9.0

  • Staff 8.5

  • Atmosphere 7.0

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    18 Sep 2019
    This hostel was amazing, and the people who run it clearly care about their guests well being and satisfaction. I arrived to this hostel sick - very sick - and the owner was kind enough to drive me to a hospital at 22:00 and then pick me up, refusing that I should use Uber. I was so grateful and would stay here again in a heartbeat, just to support good people. On top of this wonderful treatment the hostel itself was very clean, comfortable, plus the airport shuttle in the morning stress free!
    USA, Female, 25-30
  • 10.0


    23 Jul 2019
    Super helpful hosts- they stay up late to pick you up from the airport, up earlier than you to make sure you’re breakfast is ready when you wake up. Clean facilities. And the hosts are super helpful with advice on how to make your way around Guatemala. Thanks for being so helpful!!
    USA, Couple, 25-30
  • 9.7


    09 Mar 2019
    Very close to the airport! They give you a free ride to the airport at any time which is incredibly helpful.
    USA, Female, 18-24
  • 9.1


    24 Jan 2019
    I spent less than 12 hours here, so I can't really comment on the atmosphere, but the hostel was perfect for my needs. I really appreciated the late-night pickup from the airport and the breakfast that was included. Beds were comfy, showers were hot and the staff were friendly. Great little place for a stopover to/from the airport!
    Canada, Female, 25-30
  • 8.6


    18 Jul 2019
    I originally chose this hostel to be able to take the shuttle to the airport before leaving Guatemala. I enjoyed the quiet setting, especially when hanging out on the terrace. It is 100% secure and great for solo female travelers. Rutt was especially great to work with when my plans changed and I had to cancel a night. The only difficulty with the location is that you can't really get to the city center or get food easily by walking, but they provide an Uber phone number and delivery options.
    USA, Female, 31-40
  • 8.6


    25 Feb 2019
    Great for one night next to the airport. Clean, quiet, friendly staff, shuttles to the airport. No atmosphere.
    Poland, Male, 25-30
  • 8.6


    22 Jan 2019
    Great little place to stay if you need to be near the airport! Free airport shuttle also a great inclusion
    Australia, Male, 25-30
  • 8.0


    29 Aug 2019
    Close to the airport with the option to get pick up. Quiet and clean, breakfast was good as well.
    Germany, Female, 25-30
  • 7.4

    Very Good

    31 Dec 2018
    Excellent location near the airport. The area is otherwise safe but a bit dull and there's not a whole lot to do in the hostal itself. The staff was very professional but not particularly friendly. I very much appreciated that they picked me up at the airport. Great for flying out the next morning but otherwise disappointing considering the price.
    USA, Male, 31-40
  • 6.6


    01 Sep 2019
    we only stayed there for one night after we arrived at the airport. it was perfect for that reason, as they pick you up (for free). it was okay, there is nothing more to say :-) felt safe there
    Austria, Couple, 25-30
Read all reviews


  • Free Airport Transfer
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Children's Play Area
  • Dry Cleaning
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Café
  • Meals Available
  • Board Games
  • DVD's
  • Wi-Fi