Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

You have 10 days previous your arrival to cancel. If you dont do it on time, we will charge the total for the first night.

Additional Terms and Conditions

We do not accept pets, alcohol is absolutely prohibited also to smoke inside the rooms only in the terrace. (fee will be charge ACT 78-2008)

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Our room have single beds and some have bunkbeds, this is for your knowlage that some people might stay in the top bed.

Also if the group want some meals, we want you to let us know previous arrival, and also if you have special diet.

The rooms are in 2nd and 3rd floor and we dont have elevator, just stairs.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Guatefriends

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hostal Guatefriends is less than 5 minutes from La Aurora International Airport by car. Transportation is included in the rate, pick up and drop off, contact us for more information.

Hostal Guatefriends is a perfect example of traditional Guatemalan atmosphere coupled with modern Guatemalan flair, great food, and customer service. Our Hostel is family owned and is located in one of the safest areas of Guatemala City.

Our rooms are comfortable and cozy. We offer four options according to your personal preferences: single, double, triple and mixed shared rooms. While you are our guest, your stay will include the comforts of home with hot water (we always have hot water !!!) Personal towels and bedding that are changed every day.

We also provide lunches and dinners. Breakfast is included and provided from 7:00 AM - 9:30 AM. organic coffee and typical Guatemalan breakfast.

Guatefriends also gives travel advice and can make travel reservations for our clients.

We have free Wi-Fi throughout the establishment.

We work only with INGUAT (National Tourism Office of Guatemala) we approve private excursion companies that will pick you up from Hostal Guatefriends and bring you back when the trip is over. (Some of the tours include day trips to the volcanoes, and the cities of Panajachel, San Pedro, La Antigua and Chichicastenango. Tours are also available to the Mayan ruins of Tikal, Petén, Cobán, Quetzaltenango, Monterrico, Retaluleu and many other exciting destinations.)

Hostal Guatefriends is traditional style and friendship is committed to making you part of the Guatemalan family and invites you to stay with us any time you visit our great country.

By booking with, you and / or everyone who comes with you fully understand and agree to the terms of their policy and our content policies.

We accept: Visa, Master Card, USD and Quetzales (national currency).

Travel to Guatemala City with our packages:
Our rates include:
Free transportation to and from La Aurora International Airport
Hot water

Other services:
Laundry service (Internal)
The cheap taxi service (internal)
Private taxi service (Internal)
Transfer service every day and Excursions (Internal)
Private Tours (Internal)

Taxes not included. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 9.4

Latest Reviews

  • 10.0


    18 Jun 2021
    Hostel Guatefriends is very close to the airport, very clean, and very secure. The breakfast was perfect but heavy eaters may need to supplement it. There are three tiendas (little markets) within 1/2 block for snacks, sodas, etc. very reasonably priced. Uber eats can bring you anything you want to eat within about 20 minutes. The owner/operators were very helpful and I highly recommend.
    USA, All Female Group, 41+
  • 10.0


    09 Mar 2021
    Thanks for the airport pick-up Guatefriends! Makes things very easy. See you next trip!
    USA, Male, 41+
  • 10.0


    07 Mar 2021
    Always happy when I stay at Guatefriends. Ask for Fredy Diaz at the hotel if you want a great private tour guide!
    USA, Male, 41+
  • 10.0


    26 Jan 2020
    I very much enjoyed my stay at Guatefriends. The staff was especially helpful and they picked me up and dropped me off at the airport at no extra charge. The hostal is clean and it has a nice deck where you can chill out and relax. Although there are no restaurants near the hostal, there is a nice convenient store just across the street. Freddy, the in-house driver, was very helpful and I hired him to take me on a tour of the Mayan ruins of Mixco Viejo. Great trip and great hostal!
    USA, Male, 41+
  • 10.0


    18 Sep 2019
    This hostel was amazing, and the people who run it clearly care about their guests well being and satisfaction. I arrived to this hostel sick - very sick - and the owner was kind enough to drive me to a hospital at 22:00 and then pick me up, refusing that I should use Uber. I was so grateful and would stay here again in a heartbeat, just to support good people. On top of this wonderful treatment the hostel itself was very clean, comfortable, plus the airport shuttle in the morning stress free!
    USA, Female, 25-30
  • 9.4


    02 Jun 2021
    Amazing hostel. The airport shuttle was very useful. The two staff who came to pick me up were amazing and extremely helpful and very nice to talk to. The hostel is very close to the airport which is convenient. The rooms are basic and it was really hot in mine. There were lots of people staying and I had a nice chat with some fellow travellers. Breakfast was also tasty and free.
    England, Male, 18-24
  • 9.4


    10 Feb 2020
    The location was great for me and my friend because we wanted to stay close to the airport. It didn’t have much of atmosphere, but the room and the bathroom were clean. The staffs were nice and helpful.
    Japan, Female, 41+
  • 8.0


    29 Aug 2019
    Close to the airport with the option to get pick up. Quiet and clean, breakfast was good as well.
    Germany, Female, 25-30
  • 7.7

    Very Good

    28 Jan 2020
    Nice place :) close to the airport and pick up very helpful. Though required me to use a phone and there isn’t free WiFi on the exit to the airport. Dorm was standard, clean and comfortable. Staff very friendly. Water was not hot even though advertised to have it. Not much atmosphere.
    England, Female, 25-30
  • 6.6


    01 Sep 2019
    we only stayed there for one night after we arrived at the airport. it was perfect for that reason, as they pick you up (for free). it was okay, there is nothing more to say :-) felt safe there
    Austria, Couple, 25-30
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  • Free Airport Transfer
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Children's Play Area
  • Dry Cleaning
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Café
  • Meals Available
  • Board Games
  • DVD's
  • Wi-Fi