Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
experiencia con el trabajo con grupos. Actualmente trabajamos con Grupos de los siguientes turoperadores: Transat Francia Caribeantours Micuba Cubareal Green Aligator
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
The accommodation features a 24-hour front desk, room service and currency exchange for guests.
We are just 50 meters from the Plaza de Marte and 250m from the Céspedes Park and 14 km from Las Guasimas Battlefield.
The rooms are very spacious (38m²) and ventilated, each one has a balcony, 2 double beds or 1 king size bed, private bathroom, hot and cold water, mini bar, air conditioning, TV, safe and hair dryer . It has a cozy terrace where you can see a large part of the city of Santiago de Cuba and where there is also the restaurant and a bar.
Optional breakfast and dinner services are offered where you can enjoy typical Cuban dishes, as well as a enjoy a cocktail!!
Hostal Heredia Policy and Condition:
Cancellation Policy: 72 h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 12.00 to 23.00
Check out before 11.00
Payment upon arrival by cash
Breakfast not included
24 hours reception.
No special conditions View House Rules
- Towels Included
- Air Conditioning
- Breakfast Not Included
- Cable TV
- Hair Dryers
- Hot Showers
- Hot Tub
- Outdoor Terrace
- Security Lockers
- 24 Hour Reception
- 24 Hour Security
- Airport Transfers
- Express check-in / out
- Fax Service
- Internet Access
- Late check-out
- Laundry Facilities
- Luggage Storage
- Meals Available
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