Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostal Hyggelig a hostel for the enjoyment and pleasure of guests. The hosts will try hard to make guests feel at home. Hyggelig is a word in Danish. Its literal translation would be something like 'to feel comfortable in a cozy place', but these words cannot, by any means, capture the essence of Hyggelig; Is something that must be experienced to understand the concept.

The apartment is located in a very central area, it is in the heart of one of the most versatile and busy cities of this island. All streets around are very important and well-known streets in Santa Clara.

We offer private rooms decorated with antique furniture, are air-conditioned, have fan and natural ventilation. All rooms have safe, smoke detector, minibar and private bathroom with hot and cold water 24 hours, towels, toilet paper, soap and other amenities, 110/220 v electricity and hair dryer on request.

Hostal Hyggelig's Policies & Conditions:

Check in from 14:00.
Check out before 12:00 noon.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included - 5.00 CUC per person per day.

No curfew.
Child friendly.
24/7 Reception. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 10.0

  • Location 10.0

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 9.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    27 Jul 2019
    Best stay you can find in Santa Clara! Perfect location, it's very central and you can easily walk everywhere (Tren Blindado 7 min, central square 5 min, we even went to the Mausoleum walking, it's like half an hour), nice place to eat (Sabore Arte) also like 3 min away. Hosts are super nice and thoughtful, breakfast on the amazing roof terrace with the view on all Santa Clara was the best ever in the whole Cuba – very big and delicious with a lot of tropical fruits. Totally recommend!
    Russia, Female, 25-30
  • 10.0


    13 Jan 2019
    This was our favourite Casa in Cuba! It had everything: clean rooms, great location, an amazing rooftop with beautiful sunset views and the owners were so friendly and made us feel right at home. The breakfast was so good - probably the best we had in Cuba. The whole family, we stayed with Luisa across the hall as well, made us feel so welcome and we had lovely coffee and chats. Can't recommend it enough. You'll want to stay in Santa Clara an extra night just to the enjoy this great casa.
    Germany, Female, 31-40
  • 10.0


    25 Dec 2018
    Arelys and Ernesto run a lovely casa near to the centre. So very welcoming, helpful and friendly. Excellent 5 CUC breakfast on roof terrace. The hosts clearly enjoy and are interested in their guests. Ask them about their flag collection!
    England, All Male Group, 41+
  • 10.0


    03 Dec 2018
    This is literally the best place I have stayed in all of my travels. The owner and her family treated us like family. Great social areas so able to meet other guests. You feel so at home here. Great location, only 2 min walk from main square. Comfy beds, spotless. We were treated like royalty, fresh mango juice on arrival, tea and coffee on request. Cheap mini bar. She reserved our bus tickets, organised a tour for us, got us taxis, and spent an hour planning our travel route around Cuba setting
    Northern Ireland, Mixed Group, 31-40
  • 10.0


    16 Oct 2018
    The best casa we stayed in all of Cuba! The rooms look like actual hotel rooms, the breakfast is amazing (best value for money we had in our entire trip), the place is super well located and close to the Monumento al tren blindado and the main square. Great and chip restaurant, Saborearte, two blocks away from it. It has a small living room with Cuban books that you can read and an old vinyl player so you can chill with some music. And Arely, the owner, is always lovely and helping. Just perfect
    Brazil, All Female Group, 18-24
  • 9.7


    12 Apr 2019
    Amazing place and hosts very close to the city centre. Really kind people, helped me with breakfast and a ride to the bus station in the morning and recommended a nice casa to stay for my next stop. Highly recommend! Thank you so much :)
    India, Female, 31-40
  • 9.7


    05 Nov 2018
    Wauw! I really recommend this place if you want to stay in Santa Clara! Rooms are big, there's a roof terrace and the breakfast was amazing!
    Netherlands, Mixed Group, 18-24
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  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Minibar
  • Wi-Fi