Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Jacob

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Spacious house of hardwoods in southern Chile . It has all the comforts of a hostel. Spacious place to share , , rooms with private bathrooms and others with bathroom compartido.Calefacción in each habitación. Also, we offers free private parking.

Located in a residential area near the bus station and locomotion accessible anywhere in the city. The city center is within reach in no more than 20 minutes walk.

Each room is equipped with heating , cable TV , wifi and all necessary bedding .
There are double and triple . Some with private bathrooms and others with shared bathrooms , all with waitress service for daily grooming.

Hostal Jacob Policies and Conditions.

Check in from 11:00
Check out before 11:00

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

Reception: 24 hours
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 8.4

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 9.6

  • Facilities 8.8

Latest Reviews

  • 9.1


    27 Nov 2017
    I really enjoyed my experience at this hostal. Although there was a language barrier, both of the women running the place made a huge and friendly effort to make me and my last-minute guest comfortable. It's also relatively easy to walk into Puerto Montt, though the area is hilly. This place is clean, comfortable and worth the cost, in my opinion :)
    England, Female, 18-24
  • 5.7


    08 May 2018
    Stayed here for 1 night before our flight. 20 minute walk from bus station up a steep hill. Hostel basic and in my opinion overpriced. Confusion over price on arrival as floorboards in dining room were all taken up so initially told we wouldn't be able to have breakfast but tried to charge us the same price. Took some discussion for reduced price to be agreed, bought our own breakfast only to be told we WOULD have breakfast (very basic - toast and jam). Walls v thin. Ok for 1 night but no more.
    England, Couple, 25-30
  • 5.1


    24 Oct 2018
    No hot water while we were there so we couldn't shower. We were later told it can be a dangerous residential area so at night you must taxi or uber to any shops or restaurants. I think theres probably better options. The lady tried to be helpful though.. the language barrier is probably our fault - the owner only spoke spanish but this is in chile!
    New Zealand, Male, 31-40
  • 5.1


    19 Jan 2018
    The bathrooms were dirty and not in a good shape. There was no hot water in one of the showers, and in the other one it only worked in periods.
    Israel, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Cable TV
  • Hair Dryers
  • Hot Showers
  • Parking
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access