Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Juana de Arco

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Hostal is considered a heritage house in the historic centre of Quito. We have 30 beautiful and cozy rooms, where you could enjoy a familiar and calm environment within the establishment. The hotel has two kitchens for exclusive use of our guests and coming soon we will open a 'green space' for smokers and you could also do another activities!

The hostel is located in the Plaza de Santo Domingo, in the historic centre of Quito. The way in which you can get to the hostel is from airport or any part of the city, is by trolleybus circuit C1, staying exactly in Santo Domingo stop, we are close to the church of Santo Domingo. La Ronda (second most visited place of the city, just 3 minutes walk). The church is the third oldest church in the city. Presidential House (free tour inside the house and free photo, just 6 minutes walk) and virgin Panecillo Mirador (you can see all Quito, just 10 minutes taxi)

Rooms with wooden floor (no noisy), cozy, sheltered and always clean for the customer to feel comfortable as if at home. With the option of having bathroom included inside or outside the room, national television or cable, depending on the client's taste.

Hostal Juana de Arco Policies & Conditions:

Cancellation policy: 24h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorised your card before arrival.

Check in from 14.00
Check out before 12.00

Taxes not included.

24 hours reception.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 9.8

  • Location 9.0

  • Staff 9.3

  • Atmosphere 8.5

  • Cleanliness 9.8

  • Facilities 9.3

Latest Reviews

  • 10.0


    29 Jan 2020
    I am still in the hostel. It is really nice to be here. Meeting different people adds to the joy of being in the hostel and exploring Quito.
    Netherlands, Female, 41+
  • 10.0


    02 Dec 2019
    AMAZING hostel!! the location and staff are incredible. BEST HOSTEL in QUITO!!
    USA, Male, 31-40
  • 10.0


    08 Nov 2019
    I enjoyed two comfortable nights in Juana de arco hostal. Beautiful building inside, and super friendly staff. Our room was clean and comfortable and had everything we needed inc the all important WiFi and hot water. There’s a bit of traffic noise but it’s located right in the centre so to be expected really and nothing a pair of ear plugs wouldn’t fix. So very happy to recommend this hostal .
    England, Male, 41+
  • 10.0


    14 Jul 2019
    I stayed here with my teenage son. I am truly sorry that I didn't have all my nights here! French Style decor in the rooms, great location, AMAZING, friendly staff. Good breakfast! I was sad to leave! But they were booked up so we had to go. I can see why, WOW! A GORGEOUS HOSTEL!! Perfect place to stay. They have snacks to buy, near many restaurants within walking distance. (But..AVOID Chinese food next door: INSECTS IN FOOD!! 😷😱😵 We ate a few bites.. Paid only for the drinks and walked OUT!)
    USA, Mixed Group, 31-40
  • 9.7


    25 Jun 2019
    Staff helped me a lot, all friendly and polite. My room was clean everyday and very cozy. I highly recomend
    Brazil, Female, 41+
  • 9.4


    21 Sep 2019
    Very well located for exploring on foot, so therefore a bit joist from traffic. Excellent security with the desk always manned. I would have liked a bit more explanation of things around the area but I have limited Spanish and not much English was spoken. Lovely building and many extra touches. Very good value.
    Australia, Female, 41+
  • 9.1


    31 Oct 2019
    The staff are very friendly and accommodating here. The shower is nice and hot, the price for a private room is great and their new WiFi is excellent! I’d recommend this place to anyone who wishes to stay in Old Town.
    USA, Male, 31-40
  • 9.1


    01 May 2019
    Nice staff, although they didn't speak English. They have a laundry service which is handy. The breakfast was great, but they start it at 730am and don't budge on this, so you miss out if you have an early bus ride as it's a fair distance from the station. The room was good, except the shower head had a crack and sprayed water into the room each time, because there's no ceiling for the bathroom, just walls in the private room we were in.
    New Zealand, All Female Group, 25-30
  • 8.9


    16 Mar 2019
    This hostel was very practical -- good price, great location, okay atmosphere. If you are a solo traveler, this is perfect! The reception staff is not too helpful, though, and seem inconvenienced when you ask them for assistance or local knowledge.
    USA, Male, 31-40
  • 8.9


    18 Dec 2018
    Luggage storage available and they also are able to organize a taxi to the airport(~45 minutes) for $20USD. Private Rooms were sufficient for what we needed. A slight odour in the bathroom/toilet but otherwise decent facilities. WiFi was sketchy at times but worked slightly better if you left the room. Overall good value and would stay again. Poor instructions regarding use of public transport to hostel from airport - take a taxi! Took us 2.5 hours with 3 buses to get there.
    Australia, Couple, 25-30
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  • Free City Maps
  • Free WiFi
  • Towels Included
  • Cable TV
  • Hair Dryers
  • Iron / Ironing Board
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Postal Service
  • Tours/Travel Desk
  • Wake-up calls