Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Hostal Kaia is a tropical paradise just one block from the main avenue of Santa Marta, where you can catch the shuttle to Palomino, Tayrona Park,Taganga, Minca, El Rodadero or Airport. We serve you the best free breakfast and free colombian coffee all day. Also vegan and vegetarian breakfast available. We care about the evironment and we are the only hostel in Santa Marta with green business certificate. Our location makes us a perfect base for your trips to the beatiful nature surrounding Santa Marta. We also store your luggage for free to make it all easier for you. We are located only 2.5 km from the sea and the bay of Santa Marta. Close to 6 supermarkets, inexpensive restaurants, bars and clubs. Hostal Kaia offers you free and fast Wifi, Large public spaces with hammocks, Garden, Swimming pool, Pool table, foosball, darts, Guest kitchen and BBQ. Hostal Kaia is an oasis inside the city Santa Marta. We love the nature and in our garden, you can find hundreds of plants and also wildlife like butterflies, hummingbirds, squirrel and green iguanas.

Hostal Kaia is located in a hearth of Santa Marta, just one block from the main avenue which cross the town, and there where you can catch the inexpensive shuttle to Tayrona Park, Palomino, Rodadero, Taganga and Minca. Hostal Kaia is located 2.5 km from the sea and the bay of Santa Marta and about the same distance from Bus terminal.

We have two clean and spacious mixed 5-bed dorms with A/C and bathrooms. one large 14-bed dorm with A/C and bathroom and one 7 bed bungalow with fans and bathroom. We also have 2 additional public bathrooms and showers.

Hostal KAIA's Policies & Conditions:

Check in from 14:00 pm
Check out before 12:00 noon.

Cancellation policy: 24 hours before arrival.
The payment is upon check out and we do accept credit card

Taxes included.

No curfew.
24/7 Reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.7

  • Location 7.8

  • Staff 8.4

  • Atmosphere 8.7

  • Cleanliness 8.4

  • Facilities 8.2

Latest Reviews

  • 10.0


    07 Jan 2020
    The place was great. The hostel is not exactly in downtown, but there was few free bicycles and it is really close to the main street, where to catch the cheap bus to Tayrona. Excellent breakfast with good colombian coffee. The staff was very flexible, helpful and welcoming. I could leave my bags in hostel while I was at Tayrona Park and when I came back they let me spend the day and use the pool and showers without any extra charge before I headed to Medellin at night. Highly recommended
    Chile, Female, 25-30
  • 10.0


    28 Aug 2019
    Great hostel with great pool and staff
    Sweden, Male, 25-30
  • 10.0


    27 Jul 2019
    Great location and amazing staff. I highly recommend
    USA, Male, 18-24
  • 9.7


    07 Dec 2019
    Great hostel with lovely staff. A really cool place, great pool, lots of places to relax.
    England, Couple, 25-30
  • 9.4


    13 Sep 2019
    Great hostel, cool set up with a pool, hammocks and pool table and nice sunset views from the terrace. Aircon was good and rooms were clean and comfy. Friendly and helpful staff with good english. Breakfast was nice. Deffintely reccommend :))
    Australia, Male, 18-24
  • 9.4


    07 Aug 2019
    Really amazing hostel, spent all day hanging around in the pool and the multiple chill out areas. Lovely crowd and atmosphere, Felix who works there is great! 15 min cab ride from centre of town but a perfect hostel for a night or two r&r
    England, Female, 18-24
  • 9.1


    11 Aug 2019
    Very nice place to stay. The pool was great! And you can check out at 12 so we had a lot of time to plan, chill and swim. Breakfast was nice as well, could be bigger tho. The only drawback was that we had two beds directly under AC and it was super cold. So make sure you get at least two blankets.
    Czech Republic, Mixed Group, 25-30
  • 7.7

    Very Good

    01 Sep 2019
    Hostel check in was easy, though the desk worker spoke no English. The hostel was just as pictured, if smaller in scale. The bunk bed mattresses were super comfy and all guests were friendly. Tayrona bus pickup was around the corner. Wifi was only good by the router, heard loud music all night. Dorm room doors didn't lock, but big luggage could be stored at the front desk, and they sold water. Hammocks were nice. Colombian transpo tip: don't take a night bus if you don't speak fluent Spanish.
    USA, Mixed Group, 25-30
  • 7.1

    Very Good

    01 Mar 2020
    Not very impressive. The bathroom had no curtain or anything for the shower so water got everywhere. The desk was almost never occupied, so it was hard to get in and out. The outside area was clean, but one part did smell like cat piss. The room was clean though and had A/C. Would not recommend.
    USA, Male, 31-40
  • 5.7


    29 Jul 2019
    No A/C, no English speaking staff, rooms weren’t clean when we arrived, not a safe area.
    Australia, Couple, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fitness Centre
  • Fridge/Freezer
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Pool Table
  • Wi-Fi