Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostal La Caridad is situated in Santa Clara. Hostal La Caridad offers accommodations for 20 years. The house offers rooms with separate entrance, private bathroom, hot and cold water in the shower, air conditioning, TV, Mini Bar, covered terrace and a beautiful garden with chairs and table for guests to enjoy. A very quiet place with a front view of a beautiful park and a Catholic Church which was the first settlement of the settlers in this city. Upon arrival the guests will find a beautiful lobby with tropical plants and at the end of the house. Dinner, laundry (extra-fee may be charged) and spoken Spanish and English.

Hostal La Caridad is well-located in Santa Clara. Perfect house and location to be fully immersed in the Cuban culture. The house is just in front view of a beautiful park and a Catholic Church. The properties is surrounded by bars, restaurants, banks…

The property offers comfortable, spacious and stylish private ens-suite rooms. The house offers rooms with separate entrance, private bathroom, hot and cold water in the shower, air conditioning, TV, mini bar.

Hostal La Caridad policies and conditions :

Check-in time starts at 2 pm.
Check-out time is 12 pm.
No 24-hour front desk. Opening time: from 8 am to 7 pm.
In case of arrival out of the schedule of folder please reporting to with 24 hours of precedence the host by e-mail or by phone

Payment types accepted at this property: only cash.
Cancellation policy: 24 hours before arrival.

Taxes included.
Breakfast included. (Continental)

No 24-hour front desk. Opening time: from 8 am to 7 pm.
In case of arrival out of the schedule of folder please reporting to with 24 hours of precedence the host by e-mail or by phone

No curfew.
No pets are allowed at this property.
Guests must present a valid passport. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.3

  • Staff 10.0

  • Atmosphere 9.1

  • Cleanliness 10.0

  • Facilities 9.3

Latest Reviews

  • 10.0


    06 Nov 2019
    We stayed at Hostal La Caridad in Santa Clara for one night and we wish we could have stayed longer. The staff are amazing and very helpful. The casa is very close to the center of the town. I highly recommend you stay at this casa when visiting Santa Clara.
    Ireland, Male, 25-30
  • 10.0


    20 Dec 2017
    This room is really really good and comfortable. The view is great, just besides a park. And the location is good as well, really close to Leoncio Vidal Park. I only stayed one night there, and I didn’t want to check out until the last minute. Lol The hosts are also very nice, gave me free drinks. But they don’t speak English.
    China, Female, 25-30
  • 10.0


    05 Nov 2017
    Amazing casa. Really friendly owner it great english. Best casa I stayed in....basically a mini apartment.
    Ireland, Male, 25-30
  • 9.7


    27 Oct 2019
    Lovely people, great location, fab breakfast, great room with on suite. Nice outside areas to sit.
    England, Female, 41+
  • 9.7


    27 Dec 2017
    Great location (quite central), and friendly staff. Only stayed one night
    Canada, Male, 25-30
  • 9.1


    13 Mar 2020
    Like having a private apartment. The owners were really nice! Enjoyed my stay here a lot!
    Belgium, Male, 31-40
  • 8.9


    04 Aug 2017
    The room is actually a cute apartment with a little kitchen and a table, sofas and TV, beds and toilet. It also has a balcony with nice views to a square and the church. The Boulevard is only a few blocks from the hostal. The staff was also really nice. It was really nice there and I will stay there again if I go back to Santa Clara.
    Spain, Female, 25-30
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  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Dry Cleaning
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant