Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our great-value guesthouse is excellently located in the city's historic heart, just off the main street of Gran Via and surrounded by some of Madrid's coolest shops and bars.
The Hostal los Alpes occupies the upper floors of a typical building on the narrow, central street of Fuencarral. Its young atmosphere is ideal if you are looking to see the sights on foot then enjoy the city's famous nightlife - the lively Chueca district is just a short walk away.
Each clean room comes with an in suite bathroom or shower unit and wash basin. Sajes are provided for security, and climate control ensures a comfortable nights sleep at any time of the year. You can also make use of the property's free Wi-Fi service and satellite TV in every room.
Hostal Rooms: 21

Air conditioning
Hair dryer
Tea Making Facilities
In-room TV
Ceiling Fan
Daily room cleaning
Print service
Luggage storage
Reception de 09:00 to 17:00 hours. If your arrival is after 17:00 hours, you must contact us by email and we will give you the instructions to enter your room.
Chek in from 01:00 p.m.
Check out time until 12:00 p.m.
Credit Card Facilities View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 9.9

  • Staff 8.4

  • Atmosphere 7.9

  • Cleanliness 9.6

  • Facilities 9.0

Latest Reviews

  • 10.0


    12 Jul 2022
    Great location, great apartment and very clean!
    Argentina, Male, 25-30
  • 10.0


    04 Aug 2021
    I Will definitely stay here again! Very centralize location right in the middle of the action in Madrid (center) The cleanness and the staff were great and super comfy.
    USA, Male, 41+
  • 9.4


    14 Jul 2022
    Kind staff, comfortable and clean place, great location, and excellent value for the money. It’s not really a social kind of hostel if that’s what you’re looking for, but it’s perfect if you’re looking for a quiet, comfortable, and affordable place to stay :)
    USA, Male, 25-30
  • 9.4


    25 Mar 2022
    I really enjoyed this hostel. Our room was a perfect size, clean and quiet. The location was perfect, walking distance to a lot of great things. It honestly felt more like a hotel than a hostel, which I liked a lot. The room was cleaned daily if you liked. The only negatives was the wifi was very spotty, so if you don’t have cell service it can be annoying. The water also did not get very hot for showering. Besides those two minor things my stay here was great.
    USA, Female, 25-30
  • 9.4


    24 Mar 2022
    Excelente lugar para hospedarse si viajas sola, súper céntrico, llegas a todos los sitios turísticos caminando, cerca de zonas como Malasaña y chueca, en la misma calle que muchas tiendas. Lo limpian todos los días, el Staff es muy amable.
    Mexico, Female, 25-30
  • 9.4


    15 Nov 2021
    Lovely room. On the fourth floor but the lift works most of the time. Room well furnished i.e. fridge, microwave, kettle & safe. Bring some 1 Euro coins. You'll need one every time you use the safe. Ideal location; just off Grand Via. 15 minutes walk to the airport bus stop. Great value.
    Ireland, Male, 41+
  • 9.1


    15 Oct 2021
    A good value for the location & I really liked that I had a sink & shower in my room. Staff was very pleasant. However the walls were some of the thinnest ever, I always expect it to be a little thin because the buildings are older but they are even thinner than acceptable. I could hear my neighbors having relations at 4:30am as if I was in the same bed & people talking in the hall at this hour as well. After 48hrs of travel I just really needed rest & I did not get it here unfortunately.
    USA, Female, 31-40
  • 8.0


    17 Jul 2022
    My than a hostel, less than a hotel. Excellent location, couldn’t be better! Really clean & everything you could need in the room, but I never saw any of the other guests so no atmosphere or comradery. Having some general info about proximity to grocery stores, tourist info, even where to get SIM cards for your phone would be great. I only saw staff at check in & they were angry I arrived late, but they never asked what time my flight arrived.
    Canada, Female, 31-40
  • 7.7

    Very Good

    16 Mar 2022
    Perfect location, good value for money but receptionist couldn't speak a word in English,also couldn't find my reservation! Problem was solved ( another staff member helped next day) but I had a truly upsetting moment. Take Google translate with you!
    Poland, Female, 41+
  • 7.7

    Very Good

    30 Aug 2020
    Very good location, staff not so friendly.
    France, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Cots Available
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Safe Deposit Box
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi