Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Hostal Los Lagos will charge 10% if a cancelation is recieved 02 week prior to arrival of the group.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Conveniently located three blocks away from Guatemala International Airport. Los Lagos Inn Hostel, your home away from home, is your best alternative for low budget travelers in Guatemala City.

Hostal Los Lagos is situated very close to the Arts and Crafts Market, where you can purchase all sorts of native handicrafts and souvenirs. The business, restaurant and night club district Zona Viva, is located only five minutes away. There you can experience the commercial, gastronomic and night life in Guatemala city.

You will enjoy staying in our large and airy rooms with balcony. We offer private rooms with bathroom or shared bedrooms/bathrooms, all with new comfortable single or double beds. Linen and towels included.

Our friendly staff will help you make your stay as pleasant and comfortable as possible, starting your day with a FREE Breakfast (06:30 to 09:00 AM): beans, egs, bred and our famous Guatemalan coffee, and this is just the beginning.

Other amenities and services at your disposal:
Shuttle service International Airport - Hostel - International Airport ( If possible please e-mail your arrival date and flight number in advance.)
All bathrooms with hot water.
Two cozy living rooms with cable TV, board games and an exchange library with books in English, German, French and Spanish.
Drinking water all day at no extra cost.
Hair dryer and iron provided upon request.
Vehicle rental services.
Our staff will be happy to assist you.
!!!! Please note: rates no included Guatemala taxes. !!!! View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 10.0

  • Staff 9.0

  • Atmosphere 8.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    14 Jan 2020
    The place was quiet and clean. The service was great! Close to the airport which is a great convenience!
    USA, Female, 41+
  • 10.0


    08 Nov 2019
    Everything was great. Really close to the airport. Nice rooms, comfortable beds, very clean, absolutely friendly people, delicious meal. Thanks a lot. I'll be back.
    Germany, Female, 31-40
  • 10.0


    09 May 2018
    Lovey friendly hosts. Great free breakfast and quick transfer :)
    England, Female, 31-40
  • 9.7


    14 Apr 2018
    There's a great courtyard and dining area. The staff were awesome. I was backpacking. They helped me figure out a bus ride, store some stuff the week before my stay, and gave me a ride to the airport. They're great about communicating, at least in Spanish. Terrific location, highly recommended.
    USA, Male, 31-40
  • 9.4


    18 Feb 2020
    Everybody was with their own group and not socializing with other group of people, so it didn’t have much of the social atmosphere. But, the room, bathroom, and dining room are... I mean the entire place was nice and clean. It’s very close to the airport, so that was very convenient. It’s nice to have some decent breakfast in the morning. Their coffee was great!
    Japan, Female, 41+
  • 8.9


    11 Aug 2018
    Staff was lovely, very close to the airport but with that beimg said there is not much to do. It is in a gated community which makes you feel safe. Good place to stay if your passing through Guatemala city
    Canada, Male, 18-24
  • 8.6


    29 Apr 2018
    Very friendly staff & free shuttle to the airport which is a two minute drive away so perfect location for an overnight before or after a flight. Nice little garden and lounge to sit in but no A/C or fans in the rooms so got a bit hot.
    England, Couple, 18-24
  • 8.3


    09 Jan 2020
    Just stayed the night because I was going to the airport the day after, so can’t say anything more about the hostel then that. Super nice with the transport, you can order it at any time. Nice beds, clean, helpful, little-English speaking staff. Totally recommend.
    Norway, Female, 25-30
  • 6.6


    26 Jul 2018
    I booked an en suite but I got an exterior bathroom for my use only. You had to use a coin to unlock it so anyone could go in. No one would take responsibility for the false advertising. If a true en suite is important to you, I wouldn’t book here. It was basically clean but I did see a cockroach scurry by. The place is safe but not near anything but the airport. The breakfast was good. They don’t have fans. It wasn’t too hot but I could see how they would be of help. They did have hot water.
    USA, Female, 41+
  • 5.4


    04 Dec 2018
    No one spoke any other language but spanish and their credit card machine or even the bank card did not owrk had to walk to the airport and get cash which was a total inconvience. Poorly treated and not happy overall with the reception
    Canada, Male, 25-30
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  • Free Airport Transfer
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi