Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No refund on the booking fee for a cancellation, no show or reduction in numbers.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.1
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

This Bed & Breakfast Guest House is located 1 minute from international airport, just 600 meters away (Walking distance). Therefore, if you are arriving or leaving the country, Hostel Los Volcanes is your best choice to stay overnight at a low price. All rooms has TV Cable and fans. Pacaya, Fuego, Acatenango, from these and other Guatemalan volcanos, we have identified our rooms.

Thinking in the comfort and security of our guests, we do our best effort to maintain high hygienic standards that are very well supervised, so we are sure to offer you the best.

Security is a priority to us.

For your entertainment and relaxation, our garden is one of the places where you can enjoy and spend some time. We also have a patio with the sound of water that comes from a stone colonial style fountain.

There is a library where you can find general information about Guatemala, tourism guide magazines, and variety of literature.

Large groups are welcome.

PLEASE NOTE THAT RATES DO NOT INCLUDE 22% GUATEMALAN TAXES View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 10.0

  • Location 8.0

  • Staff 8.0

  • Atmosphere 4.0

  • Cleanliness 7.0

  • Facilities 6.0


Latest Reviews

  • 10.0

    Superb

    30 Mar 2018
    I was greeted by Byron, who cheerfully and helpfully endured my Spanglish. He set to ease any concerns I had about payment, since my reservation thru Hostelworld had been made less than 24 hours earlier, and he did not have my confirmation in front of him. Byron invited me to join him for a simple breakfast and conversation. Hostal Volcanes is clean, inexpensive, has full amenities, and is close to the airport. But, it was Byron who made it remarkable.
    USA, Male, 41+
  • 10.0

    Superb

    28 Mar 2018
    Perfect quiet place to stay the day before long airport travels.
    USA, Female, 25-30
  • 10.0

    Superb

    01 Mar 2018
    I only stayed at Hostal Los Volcanes for one night, but it was clean and easy to get to from the airport. I was able to stay in a private room which was nice and I had a double bed. The pillows were a bit old clumpy, but it wasn't terrible. They also made me breakfast in the morning which was a surprising treat! Definitely, recommend this hostel if you're traveling into GC!
    USA, Female, 25-30
  • 9.7

    Superb

    25 Nov 2017
    Very helpful/friendly staff! Definitely recommend if you need a place to crash before an early flight. They drove me to the airport at 4:00AM which was very nice!
    USA, Female, 25-30
  • 8.6

    Fabulous

    07 May 2018
    Very conveniently located close to the airport. We landed late at night and the guy from the hostel picked us up within 5 minutes! The hostel itself was very clean and offered a basic, but yummy breakfast.
    Canada, Female, 18-24
  • 8.6

    Fabulous

    29 Apr 2018
    Very convenient for the airport and great to have a free shuttle. There isn’t much around the hostel but they were more than happy to order food for delivery which suited us
    Ireland, Couple, 25-30
  • 8.0

    Fabulous

    21 Jun 2018
    Very friendly helpful staff; even with my terrible Spanish, their limited English and the help of Google translate. Was able to get reception to order me a pizza and was offered a lift to the airport for when I checked out. Location ideal for what I needed near airport but not the most glamorous of areas, not somewhere I'd go for a wander. Building and facilities exactly as expected, cheap and cheerful did the job and I have no concerns about staying here again later this year.
    England, Male, 18-24
  • 7.4

    Very Good

    07 Jul 2019
    A completely fine place to stay the night if you're stuck with a long layover at the Guatemala airport. It's walking distance to/from the airport. The only downside is the gates. They lock at night, and it was really difficult for me to actually access the building. After 30 minutes of circling the block I finally found a street with a guard, who let me in.
    Canada, Male, 18-24
  • 6.9

    Good

    26 Feb 2019
    Good hostel close to the airport but not a place to meet other people. It’s a one night stay kind of place. Arnold (the receptionist) was great though. He hooked us up for rides and made me feel really safe. Great if you’re wanting to stay close to the airport.
    Canada, Female, 25-30
  • 2.0

    Rating

    13 Jan 2018
    In January 2018 I flew to Guatemala City and was looking for a place to stay overnight. You can't stay at the airport. I already notified Los Volcans that I was arriving at 11 pm and they said it's fine. I got to their location and found that the hostel is on a private street with a security gate blocking entry on both sides. The gate was locked and when I called them no one answered the phone. I had to take a taxi to the only hotel with 24 hr reception and paid $100. This was terrible service!!
    USA, Female, 31-40
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Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Linen Included
General
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Swimming Pool
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Luggage Storage


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