Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Situated between Puerta del Sol and Plaza Mayor Hostal Madrid is in the heart of Madrid's tourist and commercial centre.

Pleasant, light-filled rooms with a full-bath (including hairdryer), TV, air conditioning, heating, safe and free wireless (WIFI) internet access are available to guests.
All the rooms are non-smokers.
Warm and inviting bedrooms where simplicity and luxury come together await those who stay here!

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 10.0

  • Staff 9.6

  • Atmosphere 8.8

  • Cleanliness 9.2

  • Facilities 7.6

Latest Reviews

  • 10.0


    22 Aug 2017
    Highly recommend, paid for less and got an upgrade, private apt with bathroom! Very satisfied. Thank you for the accommodations Hotel Madrid.
    USA, Female, 31-40
  • 10.0


    13 Jul 2017
    Luis was really nice at checking us in, really nice staff and perfect location. We loved the Hostel and will recomend it to everybody,
    Brazil, Couple, 25-30
  • 9.4


    03 Sep 2018
    We rented a double bedroom for the week. It was nicely decorated, cozy and very clean (the room/bathroom was cleaned everyday, our beds done). The staff was extra kind and helpful. The location is perfect: close to nice walking/shopping streets, the museums (Prado, Sofia Reina, Arquelogico) can be reached in 10-15 minutes on foot. The building can be a bit noisy (slamming doors, loud footsteps, reconstruction in some apartments not belonging to the hostel), so earplugs are a must.
    Hungary, Couple, 31-40
  • 8.9


    08 Aug 2018
    FABULOUS location. Spacious apartment. Friendly, helpful staff. Would definitely stay here again!!
    USA, All Female Group, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Cots Available
  • Elevator
  • Hair Dryers
  • Safe Deposit Box
  • 24 Hour Reception


  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Taxes Included

Things to Note

Cancellation conditions:

a) for less than 5 nights: In case of a no-show or failure to cancel
with at least 72h notice, your credit card will be charged for the 1st
night . Non-refundable.
b) from 5 nights or more than 2 rooms: we charge 50 % in advance.
c) with arrival time after 20:00h we charge the 1st night in advance.
d) Full advance payment (non - refundable) on the following dates:
;January 01st; February 14th; March 29th, 30th and 31st; April 20th,
21th, 22th,27th, 28th, 29th, and 30th ; May 01st.; July 6th,7th, 13th
and 14th; October. 12th & 13th; November 01st, 02nd, 03rd, 04th; Dec
6th., 07th, 8th, 29th., 30th., & 31st.
e) Check in starting from 14:30 hours is possible to leave luggage in
reception until the check in time)
f) It is agains the law to smoke in the rooms and common areas of the
hostal (Law 42/2010 30th. December)