Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Melmac Patagonia

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Right in the center of Puerto Varas is the Hostel Melmac Patagonia, a charming property with good vibes and with a free welcoming beer waiting for you.
Also, we are proud to offer you our new and exclusive service, a hot tub and SPA.

We have just move our location to a nicest house which it has been completely renovated to give you the comfort you are expecting, and in this winter don't you worry about it, we have heating in all our rooms.

Meet loads of interesting travelers while socializing at the 'asados', having our own craft beer or over a nice wine in our terrace. We organize all the excursions that you can find in the area without paying any extra.

An out-of-this-world hostel!!

Cancellation Policy : 3 days advance notice.
Only Cash payment accepted on arrival.

Check in: 13:00 to 22:00
Check out: 11:00 View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 10.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    18 Nov 2017
    Very cosy little hostel, litteraly feeles like you are at home. Very helpefull staff, and the best thing of it all is the fireplace!
    Norway, All Female Group, 25-30
  • 9.7


    22 Dec 2017
    A very comfortable small hostel in a great spot.
    Australia, Female, 31-40
  • 9.4


    27 Oct 2018
    Alfonso was very helpful. The location was a bit tricky to find (go up the very large flight of stairs from the main centre at the end of the dead end street) this was described to us ahead of time.. we were pretty much the only people there at this time of year but I think it would be a great hostel during the busier season.
    New Zealand, Male, 31-40
  • 9.4


    01 Apr 2018
    We enjoyed our stay here, very calm and relaxed atmosphere. If you are looking for an experience where you meet lots of people then maybe not for you, but if you want to be chill and relaxed and welcomed with a very nice free beer then come here! The dorm was quite small, but not uncomfortable. The private rooms looked very lovely. The water was very hot! Breakfast included, but they might not tell you this when you arrive (we didn't realise and missed it!). Good location, lovely town.
    England, All Female Group, 18-24
  • 9.4


    02 Jan 2018
    The man at the desk Dilan was super helpful with information and recommendations. The location is great as it's really close to the port. I thoroughly enjoyed my stay at this hostel.
    England, Female, 18-24
  • 8.9


    28 Oct 2018
    This is a nice quiet hostel a very short walk from town. The living area and kitchen are great for hanging out with other guests. We had the twin private room and it was basic, but there was a closet and the room was clean. Unfortunately, the shower bounced between boiling and freezing with no in-between. The breakfast that is available is very nice with bread heated when you come into the living room.
    USA, Mixed Group, 25-30
  • 8.9


    15 Nov 2017
    Good hostel with lovely fire in common area. Bedrooms can get cold but heaters in room that help. Breakfast not included. Close to the town.
    Ireland, Couple, 25-30
  • 8.6


    24 Jan 2018
    Great staff. Very nice breakfasts.
    Belgium, Male, 41+
  • 6.9


    30 Oct 2018
    We were disappointed with our stay here. The greeting was luke warm from the girl at reception who seemed quite bored with it all. We stayed in a twin private room which was Ok except the wardrobe & bathroom could do with a fix-up.. the amount we paid did not reflect the standard. Breakfast was adequate. The shared space good with a lovely fire. Not a party hostel, which is what we were after. Location was good but be warned, access is via a long stairway or up a hill. Neither easy with luggage.
    Australia, All Female Group, 41+
  • 4.9


    13 Nov 2018
    A very strange hostel. Only 4 rooms, so better for couples than solo travellers as there is no atmosphere. Although the location is fairly central, it is hard to find and feels quite isloated (dark walk at night to the entrance). The owner is the best aspect (really friendly and owns a bar in town where you get discount) but his staff were rude and unfriendly. Breakfast feels stingy as it isn't self serve and the portions are tiny. Walls are very thin so you can hear everything! Not recommended.
    England, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi