Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We offer a nice dining room, kitchen where you can cook your own food and a large terrace. Here you can enjoy meanwhile relaxing in the hammock the fantastic panorama from the Andes and observe the variety of weather phenomena.

Our hotel is located on a hill east of the center of the city of Tena. Here at the edge of town you can enjoy fantastic views to the Andean Cordillera and to the Volcano Sumaco. Surrounded by lush tropical vegetation and a variety of bird species you can already imagine the spectacle of nature which is waiting for you in the Amazon rain forest. From our guesthouse you can reach every important spot of the town on foot downhill in within 15 minutes.
You can also book direct day tours or multi-day tours in the Amazon rainforest.

We have 12 different rooms in our hostel with different prices - for young students/backpackers and also for elder people. We are offering rooms with twin size beds, double size beds and bunk beds. Also you can choose between rooms with private bathroom or shared bathroom. You can find quadruple, triple, double and single rooms. We also offer apartments with kitchen and private terrace.

Hostal Naui Policies & Conditions:

Cancellation policy: 24h before arrival.
Payment upon arrival by cash.

Check in from 14:00 PM.
Check out before 12:00 PM.

Taxes included.
Breakfast not included.

24 hours reception
No curfew.
Child friendly.
Non smoking.
People who is travelling with pets please, let us know in advance. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 10.0

  • Location 8.4

  • Staff 9.5

  • Atmosphere 9.2

  • Cleanliness 9.6

  • Facilities 9.8

Latest Reviews

  • 10.0


    27 Mar 2019
    Really nice hostel and cheap $7 per night and a private room, clean beds, kitchen and an amazing outside area with tables and hammocks to just stare into downtown and the mountains near by, book a tour In the jungle for $45 dollars and had an amazing time with the great guide and met good people who were also on the tour:) $3 breakfast $1.75 for a big beer:) the staff are great and helpful.
    England, Male, 25-30
  • 10.0


    26 Mar 2019
    Wonderful Hostel for enjoying the junglefeeling. Clean, awesome view, nice stuff, good Jungle Tour with Fausto. Never had such a good guide for a tour in southamerica. He knows a lot and loves to bring the Jungle as close to you as possible. DEFINITELY recommended!!!! HOSTEL and JUNGLE TOUR (2) perfect!!
    Germany, Female, 18-24
  • 10.0


    23 Feb 2019
    Great location over the city, you can easily relax here in chilled atmosphere and probably prologue your stay. Facilities are great.. well equipped kitchen, common area with hammocks.. staff.. helpful!! Try rafting! Excellent place for travellers!!
    Poland, Couple, 25-30
  • 9.7


    14 Jul 2019
    A perfect spot just outside Tena town with beautiful views down the valley. It’s easy to walk (downhill!) to town and get a taxi back up! Definitely the cleanest place we’ve stayed in 5months in South America! Lovely, helpful staff too. A chilled out atmosphere which suits the location. If you can afford the splurge on an apartment they’re a great treat to have so much of your own space. There’s also a great ice cream shop 50m down the hill (the purple building!)
    England, Couple, 31-40
  • 9.7


    07 Jul 2019
    One of the most picturesque Hostels I have stayed in. nice views over Tena, felt like beeing in the jungle already. We booked a jungle tour to Limoncocha with them, and the guide, Fausto, was just amazing. He tried very hard to make even me understand him, although my Spanish is very limited. Would highly recommend.
    Germany, All Female Group, 18-24
  • 9.7


    14 Mar 2019
    My friend and I really loved our stay here. The location was removed from town just a little, creating the perfect relaxing environment. The staff was very helpful throughout our time here. Would defiantly recommend and will for sure come back if in the area!
    USA, Female, 18-24
  • 9.7


    08 Jan 2019
    Hostel Tena Naui is an awesome place to stay when you are in Tena! It is situated on a hill overlooking the town, so you can walk there in 15 minutes but feel like you are out in the jungle. The facilities are incredibly clean and there is a lot of communal space. They did a great job organizing tours for us (rafting and a jungle hike) and we had a terrific time with our guide, Fausto. Definitely recommend!
    USA, All Female Group, 25-30
  • 8.3


    18 Aug 2018
    Beautiful view of Tena. Loved the hammock. Free water. Although, it would've been nice to have coffee/tea free as well. Quite a bit of a walk from the bus station, but was forewarned about this anyway. Should offer breakfasts, lunches, and dinners (doesn't have to be free, but to offer food for those that might not be able to walk all the way to the downtown part of Tena, and then back to the hostel).
    USA, Female, 31-40
  • 7.4

    Very Good

    16 Aug 2018
    Stayed here 2 nights to visit the Amazon for which this place was perfect. They had various options of tours they could book us, even late at night for the next day. We were picked up at the hostel and the tour was great. The hostal itself was fine, there was a nice terrace. Location was uphill from the center which requires a taxi drive which is only $1,5 up/2 down but can add up pretty quickly.
    Netherlands, Couple, 25-30
  • 7.1

    Very Good

    30 Aug 2018
    Great place to stay on a budget. My room had lots of critters join me over night, and was loud both in the evenings and in the morning as it was right next to the kitchen. It is a bit of a trek to get to the hostel, but overall good place to stay for the money
    USA, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • BBQ
  • Book Exchange
  • Cable TV
  • Card Phones
  • Dry Cleaning
  • Fridge/Freezer
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi