Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Hostal Tena Naui is located east of Tena on a small mountain with a view of the city and the Eastern Cordillera of the Andes. We offer for all travelers and visitors a selection of different room categories.
There are single rooms, double rooms, multi-bed rooms and family rooms with or without private bathroom. We also offer apartments or holiday flats with their own kitchen and terrace. Our guests come from all over the world, they are travelers, families, for couples who want a little more luxury and are looking for something special.
We can also accommodate groups in our hostal up to 30 people. Nevertheless, the hostal offers a family atmosphere for our guests.
Here on the hills from Tena, the humid tropical climate is more bearable - the small forest that surrounds the hostal also ensures a fresh air exchange - away from the noise of the karaoke bars and the eternal car traffic that is unfortunately becoming more and more common in downtown Tena. You can enjoy meanwhile relaxing in the hammock and watch the fantastic panorama from the Andes, the foothills of the Andes, which are all covered with tropical Rainforest and where you can observe fantastic weather phenomena on our large terrace.
In our small surrounding forest there is a forest educational trail where the guest can get a first impression of the Amazon rainforest. For yoga friends, we have also set up two yoga places in this forest, which radiate a fantastic sensual tranquility due to the surrounding nature.
Tours: Our staff can present various tour offers to our guests, which can also be booked there. We can offer day tours (rainforest / rafting) but also multi-day tours to the protected areas and national parks of the Ecuadorian Amazon. Our very good prices vary between $ 40- $ 70 per day, depending on the tour which are you choose. Of course you can pay by credit card.
Food: Breakfast is included in almost all room prices - with the exception of the apartments, where the guest can decide whether to have breakfast or not. Breakfast consists of rolls, eggs, fruits, butter, jam, coffee or tea and juice. Of course you can also use the communal kitchen for cooking. There are a few small shops and 2 small restaurants in the immediate vicinity of the hostal. But there is also the possibility to order pizza or other food by phone at the reception. Otherwise there are a variety of restaurants around the waterfront of Tena (approx. 15-20 minutes from the hostal) – Mexican-, Turkish-, Chinese-, Italian-, Ecuadorian- and also German Food. We offerfor all guest a well equiped kitchen where you can cook your own food.
Transport: The parking spaces are monitored by video. We also offer airport pickup. Otherwise, the 5-minute taxi ride from the bus station to Hostal Tena Naui costs $1.50. Of course we can also order a taxi for our guests at any time.
Hostal Naui Policies & Conditions:
Cancellation policy: 24h before arrival.
Payment upon arrival by cash, credit card (+3%), pay pal and bank transfers (Ecuador/0% - Europe +3%).
Check in from 14:00 PM.
Check out before 12:00 PM.
Breakfast is in all prices included with the exception of the apartments with kitchen.

24 hours reception
No curfew.
Child friendly.
Non smoking.
People who is travelling with pets please, let us know in advance. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 10.0

  • Location 9.6

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    17 Jul 2022
    Great place. Not downtown with all the hustle and bussel but still close enough to the action. Staff was extremely helpful and breakfast was delicious.
    USA, Male, 31-40
  • 10.0


    03 Mar 2021
    This hostel has a wonderful atmosphere and lovely staff. I felt very welcome, and everyone was friendly and helpful when I had questions. The location is perfect,too, not far from the center but very quiet. Totally recommend NauiHostal.
    Netherlands, Female, 25-30
  • 10.0


    25 Nov 2020
    Best place in Tena with an amzing view. Great place even at Corona times. Felt extremly safe, the staff was working pretty hard to make the stay comfortable for me. Would definetly recommend it to my friends!
    Germany, Male, 25-30
  • 9.7


    24 Aug 2022
    It was a very nice stay! The stuff was really friendly.
    Austria, Couple, 25-30
  • 9.7


    17 Jan 2020
    Beautiful stay in the rainforest. Aside from a few large spiders (what else do you expect from the amazon), I loved this place. The breakfasts were very good and I loved reading in the hammocks. The staff was really helpful when we were trying to figure out some day trips/adventures.
    USA, Female, 25-30
  • 9.7


    17 Jan 2020
    We stayed two nights and enjoyed it. Hot showers, decent WiFi, great breakfast. The staff were friendly and the view of Tena in the morning is lovely. It’s a bit of a walk to town but we didn’t mind it. This place has beautiful gardens and is tucked into the forest. Quiet at night.
    USA, Mixed Group, 25-30
  • 9.4


    27 Sep 2021
    We liked out stay at the hostel. It is a bit out of town, but the distance to town is easily walkable - at least downhill. The staff was really great and helpful. The hostel is really spaceous, with a big outside area. Breakfast is simple, but good.
    Germany, Female, 25-30
  • 9.4


    18 Sep 2020
    Very nice. Inexpensive. Short walk to downtown. The staff hooked me up with a fantastic guide for a day trip to the Amazon. WiFi. The only bad part was the biggest bug I have ever seen scurried across my room. But I was in the Amazon, what am I supposed to expect? Overall it was a wonderful stay.
    USA, Male, 41+
  • 8.6


    22 Jan 2020
    Private rooms for the price of dorms at most hostels. Great! Great patio with hammocks to chill in. 15 min walk from town up a steep hill so be ready for that. My room had many tiny ants in it, but they didn't cause any problem for me (no biting or anything. Don't think they even came in the bed). Resident tarantula spider seen every night in the ceiling of the smoking area hut :D :D I'd like to see fans or AC in the rooms though. This is the jungle! The room was too hot for me at night.
    Canada, Male, 31-40
  • 8.0


    25 Mar 2021
    Only ended up staying one night as did not like the town. The single room was exceptional value, and the hostel cosy. But it is some way out of town and with two steep hills to climb to get to.
    Switzerland, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • BBQ
  • Book Exchange
  • Cable TV
  • Card Phones
  • Dry Cleaning
  • Fridge/Freezer
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi