Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

This accomotation is non smoking building ,
all our beds are doble 135 x 200 ,
everyone as to be over age.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Pension Neon, has the necessary elements for a comfortable stay in a hub and link to the major tourist coastal towns of southern Tenerife.

Surrounded by a beautiful mountain landscape with sea views from the solarium area, comfortable and clean rooms. Decorated in a marine style, in white and blue tones.

The transport service is permanent. Proximity to hospitals, shopping malls, beaches a few kilometres, and the large supply that exists in bars and restaurants throughout the town, pharmacies, shops etc.

Pensión Neón Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out from 09:00 to 11:00 .

Cancellation policy: 72h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your credit card before arrival.

taxes not included


Please let us know by email or phone your arriving time since we don't have 24 hours reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.7

  • Security 8.0

  • Location 7.3

  • Staff 8.7

  • Atmosphere 7.3

  • Cleanliness 10.0

  • Facilities 8.0

Latest Reviews

  • 9.7


    05 Dec 2021
    The hotel is clean ,comfortable and staff is great . They make you feel welcomed and very helpful in all respects . I would stay again anytime.
    USA, Male, 41+
  • 9.4


    13 Feb 2020
    We stayed for one night and can recommend, good value for money with all the necessary necessities and easy to access from the main road. Close to shops and market area. Staff are helpful and accommodating. 👍🏻🇪🇸 🇬🇧 🇨🇴
    England, Couple, 31-40
  • 9.1


    29 Aug 2019
    Location isn't great but I assume you know that when booking here. If you have a car, it is a great place to stay. Everything else about the hostel is great. Clean big rooms, friendly staff and a fan in the rooms. Atmosphere could be a little better with more people in common areas, feels a little hotel-like.
    Netherlands, Male, 25-30
  • 8.9


    06 Jan 2022
    The staff was so nice and helpful. The room was big and clean, with a little fridge and a balcony. Maybe we would prefer to have a door separating the room and the toilet but it was fine. The matress was quite uncomfortable for us, it is the only bad thing we could mention. However, it was a beautiful and lovely hostal.
    Spain, Female, 18-24
  • 8.3


    22 Dec 2021
    Good spot for a night after arriving at the Airport. Simple room, but comfortable. The host, Alison, made me very welcome. I would stay there again
    Canada, Male, 41+
  • 8.3


    08 Nov 2020
    Great place to stay on a tight budget or when travelling around. Rooms are very clean and comfortable, although a thin blanket during Tenerife winter wouldn’t go amiss as the room got quite cold. There was a consistent problem with the toilet not working other than that the amenities were always clean and useable. The man that done my check in was extremely friendly and helpful even giving us advice where to rent cars and go on excursions. Overall a great stay!
    England, Female, 31-40
  • 7.4

    Very Good

    26 Dec 2020
    The value is good and the room is comfy and clean and the staff are really friendly but the area were the hotel is located is a bit dodgy And there's no activities there due to covid-19
    Libyan Arab Jamahiriya, Male, 18-24
  • 5.7


    07 Dec 2019
    We arrived at 10pm, the man there told us we had been put in a hostel a town over since our room was flooded. He said he had tried contacting us (2 calls, but I don’t answer unknown numbers) but he didn’t leave a message or email, which is how we communicated a day before. The meeting point for our excursion the next day was at 7:30am by the hostel. Since they told us so late about the issue, we couldn’t contact the company and change it. He said they’d call us a taxi in the morning but didn’t.
    USA, All Female Group, 18-24
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  • Free Parking
  • Free WiFi
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Washing Machine
  • Airport Transfers
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi