Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

30 days

Additional Terms and Conditions

The property will charge the remaining amount 4 weeks prior to arrival.
We ask for 50 € Security Deposit.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Hostal Pacios is located in Madrid old quarters, at the heart of the historic part of the city, just a step from Puerta del Sol and Plaza Mayor.
The Hostal is also within easy walking distance of the main museums in Madrid such as the Prado Art Museum, the Thyssen-Bornemisza Museum and the Reina Sofia Contemporary Art Museum.

Hostal Pacios is in the best area, right near Plaza Santa Ana and all the best night life and close enough to literally everything else.
The location is perfect for a stay near almost everything you have to see during a stay in Madrid. The shopping streets and many tapas bars, cervecerias and restaurants are also just around the corner.

Location in the heart of Madrid is perfect, all important sights and places are in close walking distance

Hostal Pacios has rooms, clean and comfortable, with sink/wash-basin and heat. The bathrooms are shared. We have a left-luggage service. There are several public car parks near the Hostal so that parking in Madrid will not be a problem.

The best of Madrid as regards cinemas, theatres, restaurants, bars, pubs (area of Huertas Street and Santa Ana Square), discos, nightclubs, and shopping streets is in the area. You may enjoy the well-known Madrid nightlife without going far from the Hostal.

The capital of Spain since 1562, is located on the geographic centre of the Iberian Peninsula. Madrid is not just a cultural destination. It is also a lively metropolis with many pubs, cafes, discotheques and nightclubs open late into the night. dont be surprised if you get stuck in a traffic jam at four in the morning, and the people you meet are not necessarily going off to work................

The Hostal is also quite close to the Rastro, a flea market (with old and new goods) running on Sundays in numerous streets.

Advise about arrival time.

Check - in from 2 p.m.
Check - out time before 12 noon

The standard cancellation policy is 72 hours.

We require that cancellations are made only by e-mail, not by telephone.

Facilities: Linen free, Towels free, Credit Cards Accepted, Luggage Storage, Internet Wi-Fi, 24 Hour Reception, No Curfew, No Lockout, Kays, Lift / Elevator, Taxes included in price, Smoking Rooms View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    13 Mar 2017
    Central, cheap and clean hostel.
    Russia, Male, 25-30
  • 9.4


    25 Aug 2017
    Everything I wanted. Just a simple and cheap bed and it was ideal to have a small single room to myself. The fact everyone is in singles makes it quiet and I had no noise from the neighbouring buildings. Clean showers and Emilio was lovely.
    England, Female, 31-40
  • 8.9


    10 Sep 2017
    We enjoyed our staying there. The rooms and toolets were very clean and the staff very nice. If you're looking for an affordable place in centre madrid , this is your hostel
    Spain, Couple, 25-30
  • 8.6


    30 May 2017
    Very kind man in charge of the hostel who is very accommodating, but my room seemed to have no AC and was uncomfortably hot, especially in comparison to the hall immediately outside. Very, very small rooms, and fairly clean bathrooms. Excellent location though.
    USA, Female, 18-24
  • 8.3


    26 Apr 2017
    Fantastic location to explore Madrid.
    England, Female, 41+
  • 8.0


    06 Aug 2017
    Very basic hostel in an old building. No air condition in summer. Nice owner. Good location.
    Australia, Female, 41+
  • 6.0


    11 Mar 2017
    Excellent location however the room we stayed in was nothing like the pictures on this website. Owner didn't have English, however this was not a problem as my partner had Spanish. Wi-Fi could have been much better, and noise traveled very easily, but apart from this it was okay. Would be perfect for anybody just looking for a bed for the night in a central location.
    Ireland, Male, 18-24
  • 5.7


    01 Dec 2017
    Lift didn't work - shower was off wall and custodian was grumpy
    England, Male, 41+
  • 4.6


    27 May 2017
    Awful staff, walls like papers you hear everything, rooms like prison cell I totally not recommend this "hostel"
    France, Male, 25-30
  • 4.0


    19 Nov 2017
    Wifi barely works, no English speaking like advertised. Also we left a lot of money in the room by accident when we checked out. Then went back to grab our bags and nobody told us about it until we realised after we had left. I understand this was our fault and we are to blame but this is grossly disgusting behaviour on the owner/operator and since he doesn't speak English like he says we can't contact h. Dont stay here for the same price as somewhere slightly nicer. No facilities/no atmosphere.
    New Zealand, Male, 25-30
Read all reviews


  • Free WiFi
  • Linen Included
  • Towels Included
  • Ceiling Fan
  • Elevator
  • Hot Showers
  • Internet Access
  • Luggage Storage
  • Wi-Fi