Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Unlike simple cancellations, the group must be made in advance of 5 days due to the large number of people.
Additional Terms and Conditions
There is no additional conditions or terms, only respect other passengers.
The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Groups have a 10% discount that may apply to our e-mail.
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
We offer comfortable rooms and bathrooms with hot water, fully equipped kitchen, and to start exploring Valparaiso included in your stay free access to coffee, tea and herbal tea all morning. Our location is perfect for exploring Valparaiso.
Upon arrival, you will receive all the touristic information you need, in particular on local activities, free maps and any recommendations you need. In addition, with us you can even practice your Spanish! ... Three times a week, free Spanish classes are offered. So you can better enjoy the art of Valparaiso, but without forgetting the warmth of our hostel.
We have different programmable heritage tour in the historic area of Valparaiso. Our guide takes you safely through the most emblematic places of the city port. All you need is the desire to enjoy. Don't forget to tip the guide!!
And the most important thing you can have fun and make new friends in our atmosphere family.
Hostal Polanco services offered with:
* Included free access to coffee, tea and herbal tea all morning.
* Spanish lessons free.
* Free lockers for documents with their own lockers lock.
* Free use of towels and linens.
* Internet access WI-FI.
* Free tourist information.
* Map of Valparaiso and free advice.
* Free luggage storage
* Cable TV.
At the moment, this establishment only accepts cash payments. View House Rules
- Free Breakfast
- Free City Maps
- Free Internet Access
- Free WiFi
- Linen Included
- Book Exchange
- Cable TV
- Hot Showers
- Security Lockers
- Self-Catering Facilities
- 24 Hour Reception
- 24 Hour Security
- Internet Access
- Late check-out
- Laundry Facilities
- Luggage Storage
- Tours/Travel Desk
- Tea & Coffee Making Facilities
- Board Games
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