Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Hostal Puerto Varas is a refuge in the south of Chile, located in the heart of the city and a few meters from some of the best attractions. We have a vast experience in the hospitality sector as well as a great knowledge about the city, elements that we use to bring the very best experience to our guests and travellers.

We are located in a privileged area. We are neat to some of the finest landmarks of the city such as the beach,
Museo Pablo Fierro, Monumentos Heroes Patrios and other leisure and cultural attractions such as commercial centers, casino games and restaurants.

We offer our guest cozy rooms, fully equipped kitchens and bathrooms, excellent wifi connection, comfortable and spacious spaces for entertainment. Each room has its own key from each guest, Access to wifi and the private rooms have cable TV.

Hostal Puerto Varas Policies and Conditions:

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 12:00.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19.00%
Breakfast not included - 3353.00 CLP per person per day.


The reception service is open from 08.00 to 01.00
No curfew.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 8.0

  • Location 10.0

  • Staff 8.0

  • Atmosphere 4.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 8.6


    13 Feb 2019
    Great hostel for a quick visit to Puerto Varas. Bathrooms werent very clean but beds were comfy and kitchen and common areas were nice
    England, Female, 25-30
  • 7.4

    Very Good

    03 Mar 2020
    Ideal for short stay - by far cheapest in the area. Kitchen is dirty we didn’t want to brave using the oven. Room was clean enough and staff were nice. We were there for all of about 10 hours overnight and it was fine.
    England, Female, 18-24
  • 7.4

    Very Good

    21 Nov 2018
    While in the city it’s one of the cheapest hostels at a great location which makes it a very good deal for the money, people who like fancy hostels should avoid it. Also, everyone should avoid the superior beds, they just move too much. Private rooms seemed to be better and staff is extremely nice though.
    France, Male, 31-40
  • 7.1

    Very Good

    19 Oct 2018
    Stayed there for one night. Stay was ok, there's a kitchen and staff was friendly. Not really a social hostel though.
    Austria, Female, 18-24
  • 6.6


    10 Feb 2019
    Most of the hostel clean but the toilet and the kitchen are not. The workers here are an old mother and her son. Her son was very nice and help with everything but she didn't communicate... They booked for our room 7 people but the room had only 6 bads and our food always someone ate our food from the fridge. But it's chip hostel - 7500 peso for one person.
    Israel, Male, 18-24
  • 6.6


    02 Dec 2018
    Pros: location, price, friendly staff, good kitchen facilities Con: squeaky beds, bathrooms need renovations, not a social hostel Good for a night or two
    Germany, Female, 41+
  • 4.3


    16 Apr 2019
    Stayed here for 2 nights. Was certainly not impressed. The moment I arrived the staff acted as though it was a problem that I was there. The space was really dirty. The upstairs was under construction with saw dust, dirt, and cat litter covering the hallway. The construction was done at weird times- like 9:30pm. One of the beds in the room was broken. there was a huge dent/hole in the mattress. Felt overall pretty uncomfortable in the space. Would not recommend.
    USA, Female, 18-24
  • 4.0


    26 Dec 2019
    Very dull hostel which with broken shower/toilets. Our food got taken by other guests and when we needed help getting our car out of the driveway (we were blocked in by another car) the response we got was simply 'i'm not working right now so it's not my problem'. Besides the rude and unfriendly girl there was no one else in the hostel to accommodate us. We had to knock on every door and in process wake up other guests to figure out who owned the other car, NOT RECOMMENDED
    Netherlands, Male, 18-24
  • 3.7


    21 Mar 2019
    For the cost to stay here per night the facilities are not good value for money at all. There are hostels in Puerto Varas offering so much more for the same cost. For over £10 a night you get a shared room with communal bathrooms. The shower downstairs leaks from the ceiling, and one upstairs does not work. In terms of security the door was always unlocked and there was almost never anyone at the front desk. In the kitchen the oven does not work. The only positive is the location.
    England, All Male Group, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi