Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Rio Libre Pucon

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hostal Río Libre was built in the year 2016 by its owner Pablo Varela Celume, a proyect of a Chilean-Palestinian family.
The name Río Libre was chosen as a protest to the hydroelectric threats around the area. At our hostel you can feel like home! You’ll have a nice bed and dorm/room that is going to be cleaned everyday and the kitchen is always open, you can cook anytime. After a long day of hiking or skiing you can relax and watch movies/series (we have Netflix and Apple TV) in our comfy living room. We also have a nice backyard area where we make great barbecues and have some drinks. Wi-Fi and you can freely use our computer. We also have a terrace and a balcony with an awesome view of the Villarrica Volcano, a backyard with a great view to the mountains and a hot and cozy Jacuzzi in the winter that can also be a place to chill during the summer.

We are located in one of the best locations of Pucon, near to some of the finest attractions of the city such as Buses Caburgua, Plaza de Armas de Pucón and Puente Lindo De La Plaza, amongst other important spots of the town. In addition, just some minutes away from our facilities, the guests and travellers can reach the shore of the Villarica Lake by foot easily.

We have rooms for all kinds of people, from a shared dorm to a suite, you can find it all here. If you are in an economic trip and want to meet new people, the 16 people dormitory with 2 bathrooms inside is the perfect room for you. We also have rooms for families or friends travelling together that fit from 2 to 5 people in which you can choose between a shared or a private bathroom. And last but not least, if you are looking for confort, want to stay in a suite and live a hotel life, you should try one of our private rooms that offer amenities and a balcony with awesome views to the mountains.

Hostal Rio Libre Pucon Policies and Conditions

Cancellation policy: 48h before arrival.

Check in from 14:00.
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 19%


The reception service is open from 09.00 to 22.30. Never the less, if we are informed in advance, we can be flexible with this timetable.
No curfew.
This property might pre-authorize your credit card. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.8

  • Security 8.8

  • Location 9.6

  • Staff 8.4

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 7.6

Latest Reviews

  • 10.0


    29 Sep 2019
    The place is perfect to stay from my point of view, I don't recommend any other place. They also have discounts for many adventures surrounding. El aire que se respira en el hostal és un aire joven y activo.
    Spain, Female, 18-24
  • 10.0


    24 Sep 2019
    We stayed at the Rio Libre with our 8-year old daughter on two occasions. We were welcomed warmly and the staff were exceptional throughout our stays. The owners' passion for sustainability was apparent throughout, and their eco consciousness is incredibly inspiring. Their free roaming chickens and rescued cat were a pleasure to be around, and everyone went above and beyond to make our stay and experience in Pucon absolutely amazing. We will be back for sure! Cannot recommend them highly enough!
    USA, Female, 31-40
  • 9.7


    30 Dec 2019
    Spacious rooms and clean facilities. Only negative is you cant bring in your own alcohol. They would like you to purchase from their bar. Would stay here again!
    USA, Female, 25-30
  • 9.7


    31 Jan 2019
    Really great staff and they had an amazing blues night whilst we were there. Loved the building too and super close to the supermarket and bus stations. Only thing is that hostel world says breakfast included but you have to pay for it but it’s worth it
    England, Mixed Group, 18-24
  • 9.4


    07 Oct 2018
    I had a double en suite room with balcony. The room was large, attractive and had everything I needed, including heating; the bathroom was great, too. It was all extremely good value. There was a beautiful view from the large windows and balcony. Staff were very friendly and helpful. Breakfast was good. I was able to cook in the kitchen. My only slight niggle was that coming in and out was a little bit awkward with the key but staff answered each time I needed to ring the bell.
    England, Female, 41+
  • 8.0


    22 Jan 2019
    Really friendly and helpful staff and a good breakfast for only an extra $2,000. Great location, close to everything and easy to get to local attractions.
    England, Female, 25-30
  • 7.1

    Very Good

    15 Oct 2018
    The insulation in thick walls of the building are surprisingly good at keeping out the cold wind. Even so, like many buildings in Chile, a single wood heater isnt enough to adequately heat the building when temp plummeted.
    Australia, Mixed Group, 41+
  • 6.9


    15 Oct 2018
    I'm so on the fence with this hostel. It has everything you need great kitchen and chill out space (a few more seats/couch would be a bonus in TV room) it has hot Showers. Comfortable beds and is near everything. BUT we checked in with 3 guests and we're given one locker key as lots of guests have left with keys. When we got a key we opened the locker to find someone else's stuff and passport in there. Rooms very very cold! Staff need more education on activities. The 'bar' is a bit crap.
    England, All Male Group, 25-30
  • 6.6


    26 Jan 2020
    This place is hit or miss. It has a wonderful location. However, during daytime, the reception is not always open, at random times. It is not a party hostel and staff are a bit rude. The WiFi worked 1 out of 4 days I was there and then only in the kitchen, which they close at 11 PM. This hostel did NOT have enough bathrooms. Whatever time: 5 AM, 8 AM, 11 AM, I always had to wait 30 minutes for a shower. They say 'plenty of showers,' but clearly it's not true. Otherwise, it's a nice place.
    USA, Male, 31-40
  • 6.6


    04 Jul 2018
    Was great to be able to cook your own breakfast, had plugs by the bed but no lockers, you have to leave the shower running about 10 mins to get hot water, mostly freezing in the hostel! But good location and clean.
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Nightclub
  • Wi-Fi