Group Booking Terms and Conditions
Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking
General Group Booking Terms
By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.
- In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
- The booking deposit is non-refundable.
- Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
- Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
- Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
- It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
- Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
Si cancelas en un período igual o menor a 7 días antes de la fecha reservada , o no se presentan a la reservación , deberán pagar el valor de la primera noche.
The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."
Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.
We offer necessary information to guests about the places of greatest interest, we also arrange transport for you to enjoy excursions to Lake Guanaroca, Rancho Luna Beach, Jagua Fortress, Botanical Garden, El Nicho Waterfalls, Che Guevara Monument in Santa Clara. The house obtained the Tripadvisor 2017 and 2018 Certificate of Excellence, as well as a recommendation from the French guide Petit Fute.
Hostal Rivero Novoa's Policies & Conditions:
Check in from 14:00.
Check out before 12:00.
Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.
Breakfast not included - 5.00 CUC per person per day.
24/7 Reception. View House Rules
- Free City Maps
- Towels Included
- Air Conditioning
- Breakfast Not Included
- Ceiling Fan
- Dry Cleaning
- Hair Dryers
- Hot Showers
- Outdoor Terrace
- Reading Light
- Towels Not Included
- Wheelchair Friendly
- 24 Hour Reception
- 24 Hour Security
- Internet Access
- Laundry Facilities
- Towels for hire
- Wake-up calls
- Meals Available
- Board Games
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