Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/6

Hostal Santa Cruz Madrid

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Small guesthouse with 16 rooms all with bathroom, A / C, heating, TV, hairdryer, safe and free internet access.


The guesthouse is located in the heart of Madrid. The Puerta del Sol;located 2 minutes walk and the Plaza Mayor to 1 minute. You can walk to the areas of commerce, culture and entertainment.

Please note:
Check in 12pm
Check out 11.30am

cancellation policy is 1 day before arrival
We accept credit card and debit card
Minimum stay is 2 nights

Breakfast is not inclusive
Taxes are inclusive View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 10.0

  • Staff 9.0

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 9.0


Latest Reviews

  • 9.7

    Superb

    27 Jul 2018
    Great place in a great location. Definitely worth the money.
    USA, Female, 18-24
  • 9.7

    Superb

    13 May 2018
    Hostal Santa Cruz is ideally located in central Madrid. It is easily reached from Puerta del Sol. Check-in was quick and efficient, for the rest of our stay we never met personnel, but did not need to do so. Our room was clean and contained the necessary amenities, however, our towels were not changed in 3 days. This is the only negastive mention I can make about Hostal Santa Cruz.
    Germany, Female, 41+
  • 9.7

    Superb

    20 Apr 2018
    Great, clean space. I didn’t give a 5 for facilities because other than rooms they didn’t have much to offer, but it was very clean with very nice staff in a very central are. I would stay here again.
    USA, All Female Group, 18-24
  • 9.4

    Superb

    25 Oct 2018
    Clean ,great location,great staff but can be noisy because it is centrally located however this is easily fixed by earplugs .
    Australia, Male, 41+
  • 8.9

    Fabulous

    27 Oct 2017
    Great price for a great location! I would highly recommend.
    Ireland, Couple, 25-30
  • 8.6

    Fabulous

    06 Jun 2017
    Great location
    USA, All Male Group, 18-24
  • 8.0

    Fabulous

    18 May 2017
    Good location, small walk to metro station and tourist buses. Lots of restaurants in 300m, decent prices and good good. Not much English spoken anywhere, be prepared to mime! Room and bathroom clean and comfortable. Small balcony to dry clothes. Wifi worked as did air conditioner!
    Canada, Female, 41+
Read all reviews

Facilities

Free
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
Services
  • 24 Hour Reception
  • Fax Service
  • Internet Access
  • Luggage Storage

×