Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal de La Pola

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Hostal de La Pola is located in the quiet and historic neighborhood of La Pola, the cultural heart of Ibagué, capital of the department of Tolima and musical capital of Colombia. In the Andean region, we are surrounded by mountains and lush subtropical cloud forest. Your hosts, Sally and Adam, are at your disposal to help you in any way, in Spanish, English and French, so you can enjoy your stay in the beautiful city of Ibagué.

A short distance from our hostel you will find Plaza Bolivar, the Tolima Art Museum (with local, national and international exhibitions), the Tolima Conservatory (an important music school with concerts and regular festivals), two public libraries and a collection of cafes, bars and restaurants offering local and international food and drinks. There are also a number of nearby parks, and we are located at the entrance of the spectacular Combeima Canyon, perfect for hiking, mountaineering, rock climbing and canyoning with beautiful views, hot springs, waterfalls and even volcanoes if you have time to stray a little further. There are also opportunities to explore nearby caves. Ibagué also has Botanical Gardens where you can appreciate the great variety of trees, orchids and birds of Colombia.

Our hostel is located in a spacious townhouse with bright and airy rooms, living spaces, a full kitchen and an outdoor terrace.

Hostal de La Pola Policies & Conditions:

Cancellation policy: 48h before arrival.

Check in from 07:00 to 23:00 .
Check out from 07:00 to 11:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast included.

24 hour Reception.
No curfew.
Child friendly.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 8.3

  • Location 8.3

  • Staff 8.5

  • Atmosphere 7.8

  • Cleanliness 6.8

  • Facilities 7.3

Latest Reviews

  • 10.0


    03 Jan 2020
    Such a cozy hostel! It felt more like a home than a hostel really, which was so refreshing after a long trip with nights at many different hostels. The lady that welcomed us made us delicious breakfast and coffee.
    Norway, Female, 18-24
  • 9.1


    14 Aug 2019
    Came to Ibagué for the Monsuier Perine concert. Adam was extremely friendly and welcoming when we arrived and he gave us a great tour of the city. Breakfast was included as well and beds were comfortable. They even let us leave our backpacks at the hostel and shower before we caught our night bus. Very friendly staff.
    USA, Male, 25-30
  • 8.9


    08 Oct 2019
    Amazing location and very friendly and helpful staff. Quality balcony space.
    USA, Male, 25-30
  • 8.6


    29 Aug 2019
    Very nice hostel. Awesome owner with awesome cats! Very friendly place.
    Czech Republic, Couple, 25-30
  • 8.0


    11 Jun 2019
    Nice comfortable hostel in the centre of the old town in Ibagué. Staff are welcoming and very friendly.
    England, All Male Group, 25-30
  • 6.6


    20 Nov 2019
    Kitchen was quite dirty, so was the bathroom which had only cold water on quite cold days so it was miserable. Beds had one fitted bed sheet and a small blanket. The owner wasn’t too happy we took one extra blanket from an empty bed in the middle of the night because it was really cold. She said I should have asked but it seem unreasonable to wake someone up at 3am to ask for a blanket. She left one day for a few hours and we had to open the door for people a few times.
    Mexico, Couple, 25-30
  • 2.0


    21 Nov 2019
    Worst place we've been in South America so far : We don't think it's even a "real" hostel. - bathroom/kitchen/common really dirty (dorm was, fortunately, not that bad) - breakfast is so poor (luckily there's a tienda downstairs) - staff and atmosphere in general is obnoxious Highly recommend to avoid that place.
    France, Couple, 25-30
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  • Free Breakfast
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Cooker
  • Fridge/Freezer
  • Meeting Rooms
  • Outdoor Terrace
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi