Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

After 4 years of offering the best service to travellers in Playa del Carmen. We decided to open our second home in Tulum, we will offer you a new experience! After a lot of efforts, Hostel Babel opens its doors in a large and renewed place in the city centre.

The property is located 3km from many attraction as the Tulum National Park, Tulum Beach, Mayan Ruins and The Gran Cenote. Don't miss out the opportunity to visit the MonkeySanctuary or 'Ecopark Adventures' Tulum has amazing views of the Caribbean.

All the bedrooms have been recently remodelled to offer natural lighting, private bathrooms, A/C, new beds and mattresses, Wi-Fi and large lockers. We also have a fully equipped kitchen and all the facilities that make us different.

Hostel Babel Policies & Conditions:

Cancellation policy: 24h before arrival.
Payment upon arrival by cash.

Check-in time is from 3pm to 6pm. Please let us know if you will be arriving after 6pm. Otherwise, your reservation will be cancelled.
Check out before 11:00 AM.

Taxes included.
Breakfast included.

24h reception.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.9

  • Security 7.8

  • Location 9.2

  • Staff 7.1

  • Atmosphere 7.1

  • Cleanliness 6.0

  • Facilities 6.5

Latest Reviews

  • 10.0


    30 Sep 2019
    Hostel Babel is a great place to be. Since I arrived the staff made me feel at home. everyone is super friendly and very helpful. the rooms are spacious and the beds are very comfortable. the hostel has a great bar and if you order during happy hour you get two drinks for 3usd. It's got a great location right in the center of tulum. The pool and deck are quite nice and there's also a TV. room to watch games. I'm sure I couldn't have gone to a better hostel here in tulum.
    USA, Male, 25-30
  • 9.4


    12 Mar 2020
    Great people and great vibe
    Canada, Female, 25-30
  • 8.9


    09 Jan 2020
    Really nice atmosphere in the common area, lovely staff members and good security. Our first stop in our trip and we felt really welcomed
    England, Female, 18-24
  • 8.6


    07 Nov 2019
    Great location to explore the town and walk to rent a bike to ride to the beach. The little pool/bar area is nice to sit in and have a drink. All the staff were friendly, helpful & gave suggestions when asked - though there seem to be loads of them, more than the guests?! Most nights it was the staff members propping up the bar, listening to loud music and making lots of noise - however this usually stopped around 11pm/Midnight. Overall a good experience, cleanish and comfy enough for the money.
    England, All Female Group, 25-30
  • 7.7

    Very Good

    01 Nov 2019
    Nice place, I stayed there for one night, got the room downstairs, unfortunately a little bit loud, could not have a nice sleep. A dog was inside and it pooped outside the room they gave me, the front desk guy stepped on it before entering the room and got it dirty and the smell lasted inside for a while, some sheets are broken and the mattresses are old or uncomfortable. They have a nice bar and a little pool, location is a big plus on this hostel, walking distance to restaurants and bars.
    Mexico, Male, 18-24
  • 7.4

    Very Good

    30 Dec 2019
    The hostel is a good space with a cool bar and very well located. Sheets weren’t clean and there were some communication issues with the people at reception. However they were very flexible and helpful.
    Australia, Male, 25-30
  • 7.1

    Very Good

    04 Nov 2019
    The hostel looks nice, in good condition. The 3 nights I stayed here were ok, though I probably stay at another place next time. The music at the bar runs until about 11pm I think, though after that there might be some noise from people streaming videos or music. Most of the staff only speaks Spanish. Speaking basic spanish I didn't think this would give problems, but it took quite some time to get understood sometimes, more time than in other places. Breakfast is simple, but good.
    Netherlands, Male, 31-40
  • 7.1

    Very Good

    22 Oct 2019
    The stuff was very nice but the room and bathroom quite dirty. And in the garden lot of bugs that didn't allow you to stay there
    Italy, Male, 31-40
  • 6.0


    07 Jan 2020
    I don’t like to leave negative reviews, but these are things I wish I’d known before booking here. The place was just dirty in general, especially the bathrooms. The dorm facilities need an update as the beds are super uncomfortable. Also the place no longer rents bikes, which was a big reason why I booked. It’s expensive for what you get, but I guess that’s just Tulum
    Australia, Couple, 25-30
  • 5.7


    19 Dec 2019
    Everyone working there was super nice. But If I am paying $40 USD I expect to have access to a blanket. They did not have any in the room &when I went to get one from reception they literally didn’t have any. Either sink or toilet was leaking (smelled like toilet water) on the bathroom floor. I didn’t have a bathroom light which they said would be fixed. The hostel is a meeting place for workers to come to party late at night. So didn’t meet any fellow travelers until the next morning &no sleep
    USA, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Swimming Pool
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Foosball
  • Wi-Fi