Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Hostel Balagan has all the necessary to provide guests comfort, security and warmth in your stay, all hostel rooms, as the common places (kitchen, living room) are very bright, the kitchen has 2 refrigerator, microwave oven, coffee maker , glasses, cups and utensils, more glasses and cups, we have a large garden has heavy trees to rest or read, we have 6 complete bathrooms.

We are located in the center of Cancun, 4 blocks from the national terminal of buses a.d.o. with services to Puerto Morelos, Playa del Carmen / Cozumel, Tulum etc. Etc.) That also comes from the Cancun airport. We have 1 block from the stop of the local bus, the same can transport the guests to various tourist places in few minutes (Puerto Juarez with crossing to women islands, beaches of the hotel zone).
4 complete baths shared with the 2 dorms, on the upper floor 3 private rooms with double beds with 1 complete shared bath, fan

Hostel Balagan Policies & Conditions:

Cancellation policy: 48 hours before arrival.

Check in from 15:00 to 22:00.
Check out before 12:00.
Reception from 07:00 to 22:00

Payment upon arrival by cash,This property may pre-authorise your card before arrival.

Taxes not included

Reception hour from 07:00 to 22:00.
No curfew.
Non smoking.
Age restriction: 18+ years only
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.8

  • Security 7.4

  • Location 7.4

  • Staff 8.3

  • Atmosphere 7.1

  • Cleanliness 6.8

  • Facilities 7.5

Latest Reviews

  • 10.0


    13 Jan 2022
    Perfect hostel for our first nights in Cancun, close to amenities and bus station. Ari was more than a helpful host, very friendly and welcoming! Would recommend to anyone looking for a quiet, chill place to stay. Lovely cats too!
    England, Female, 25-30
  • 9.7


    29 Nov 2021
    Real local experience
    Croatia, Male, 41+
  • 9.7


    04 Jul 2019
    They were really helpfull, the 2 person on charge are so amaizing, they took care of my things after check out and conversation was very good, if i go back to Cancún i will stay with them again!!!!
    Mexico, Female, 25-30
  • 9.4


    28 Aug 2019
    We really enjoyed staying here and if you are on a budget but want wonderful people running the place then this is for you! They offer very reasonable washing and juices. They are a young family running it (along with a few pets) and they make you feel very welcome. It's nice and quiet, which we were after - if you need a beach/pool/party they're not far! Wishing them all the best with their future business :)
    New Zealand, Female, 31-40
  • 8.6


    27 Jul 2019
    Great hosts! Hostel is right near the bus station. Free toast and coffee for breakfast. Room was clean but bathroom could’ve been better
    England, Couple, 18-24
  • 8.0


    02 Mar 2021
    It was a good place to stay
    USA, Couple, 41+
  • 7.7

    Very Good

    12 Sep 2019
    Excellent location for ADObus station and Palapas. Really good value in Cancun, good coffee and toast included for breakfast. Lovely staff and friendly dogs. Nice sitting area outside.
    England, Couple, 25-30
  • 7.4

    Very Good

    03 Sep 2021
    It was good enough for one night after a long flight but I didn't like Cancun that much. The shower wasn't great, it sprays in every direction but only a bit on you, though I've found they like this kind or shower head in Mexico. It was annoying that you can only pay cash but it not the only place I've found that in Mexico. The guy seemed very nice and friendly though.
    England, Male, 31-40
  • 7.1

    Very Good

    19 May 2021
    The owner was wonderful and so kind. You feel like you’re in a homestay. The facilities were about what you would expect for 15 a night for a private room.
    USA, Female, 18-24
  • 6.0


    30 Jul 2019
    Budget place, you get what you pay for. We stayed in a double room, which was okay for just one night. Lots of little bugs around - which managed to follow us to our next stop on our trip - gross! Upstairs (inside) bathroom was a bit grubby, but the ones outside seemed much cleaner and nicer. Breakfast is two pieces of toast and some little fruits. Staff were friendly and nice. It was okay for the price.
    England, Couple, 25-30
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Safe Deposit Box
  • Towels Not Included
  • 24 Hour Security
  • Luggage Storage
  • Reception (limited hours)
  • Wi-Fi